BSOD when goes sleep, ntoskrnl.exe+e96d2/ntoskrnl.exe+81e7a


  1. wakk
    Posts : 5
    Windows 7 Ultimate x64
       New #1

    BSOD when goes sleep, ntoskrnl.exe+e96d2/ntoskrnl.exe+81e7a


    When I put my pc in sleep mode it often crashes: the screen goes normally in sleep mode, but the pc continues to stay awake for several minutes than BSOD & restart or BSOD & shut off.
    Thanks to BlueScreenView I found what is seemingly the guilty process, but I don't know what to do now.
    Attachment 315989
    Thanks
    Also, sorry for my bad english.
    Last edited by wakk; 30 Apr 2014 at 13:49.
      My Computer
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  3. Thedoctor44
    Posts : 1,928
       New #2

    Your HUAWEI Mobile Connect driver is causing issues here.

    Code:
    *** WARNING: Unable to verify timestamp for ew_jubusenum.sys
*** ERROR: Module load completed but symbols could not be loaded for ew_jubusenum.sys
Probably caused by : ew_jubusenum.sys
    If it's a necessary driver then update it but if not then please completely remove it.
    I'm not that familiar with such devices but it should be under Network Adapters, right click on the device and click properties, then click on the driver tab and update.

    Code:
    fffff880`015e0000 fffff880`015fc000   ew_jubusenum T (no symbols)           
    Loaded symbol image file: ew_jubusenum.sys
    Image path: \SystemRoot\system32\DRIVERS\ew_jubusenum.sys
    Image name: ew_jubusenum.sys
    Timestamp:        Mon Aug 20 01:55:56 2012 (50318B1C)
    CheckSum:         0001CF99
    ImageSize:        0001C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
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  4. wakk
    Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       New #3

    Thanks for your reply.
    It's indeed a necessary device, I will immediately update the driver.
    Thanks again.
      My Computer
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