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Windows 7: BSOD with Chrome open, error 0x0000009F DRIVER_POWER_STATE_FAILURE

30 Apr 2014   #1
SteveDz

Ontario
 
 
BSOD with Chrome open, error 0x0000009F DRIVER_POWER_STATE_FAILURE

Hello,

I have been getting this BSOD about every 2 months, and have been meaning to look into it. Today I received 3 times within 4 hours. Each time I was not doing anything different than my normal use.


My System SpecsSystem Spec
.
30 Apr 2014   #2
Thedoctor44

 

Daemon Tools is a well known cause of BSODs, it should be removed.
If you use such a tool then you need to look for an alternative replacement.

If that doesn't fix the issue then roll back your Nvidia driver using the device manager as I've seen a lot of cases recently where the latest versions of Nvidia and AMD drivers have been causing issues.

Go to the start menu
  1. Type Device Manager
  2. The under Display Adapters click on your graphics card
  3. Right click and select properties
  4. Then under the Driver tab select roll back driver

Code:
Irp is active with 4 stacks 3 is current (= 0xfffffa80071afa10)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  2 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 ffffffffc000000e
 [ 16, 0]   0  2 fffffa8009f79a10 00000000 fffff8800f7f4f38-fffffa800c357650    
	      *** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
 \Driver\pci	nvlddmkm
			Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa800a911040 00000000 fffff800032b5710-fffffa800a03e9c0 Success Error Cancel pending
	       \Driver\nvlddmkm	nt!IopUnloadSafeCompletion
			Args: 00000000 00000001 00000001 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800cc62f10    

			Args: 00000000 00000000 00000000 00000000
My System SpecsSystem Spec
30 Apr 2014   #3
SteveDz

Ontario
 
 

Thanks for the reply.

It crashed again right after i finished posting.

I Could not locate Daemon tools on my computer.

I have rolled back the drivers.
My System SpecsSystem Spec
.

01 May 2014   #4
Thedoctor44

 

Have you checked in the control panel?
You could try using Revo Uninstaller.

Upload the latest dump file.

We need to remove Daemon Tools though, it's a well known cause of BSODs.
My System SpecsSystem Spec
01 May 2014   #5
SteveDz

Ontario
 
 

I had checked Control panel.

In revo uninstaller I see no Daemon Tools either.
My System SpecsSystem Spec
01 May 2014   #6
Thedoctor44

 

There are no new dump files.
Are you still have issues?
My System SpecsSystem Spec
01 May 2014   #7
SteveDz

Ontario
 
 

It has not crashed since I rolled back, but I'm unsure it's completely fixed as the crashes seemed sporadic.
My System SpecsSystem Spec
01 May 2014   #8
Thedoctor44

 

Well just wait a bit and see.
In time when you feel the issue has been resolved mark the thread as solved.
If you get any more crashes upload the dump files and I'll take a look.
My System SpecsSystem Spec
01 May 2014   #9
SteveDz

Ontario
 
 

Will do. Thank you for your help.
My System SpecsSystem Spec
01 May 2014   #10
Thedoctor44

 

No problem
My System SpecsSystem Spec
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 BSOD with Chrome open, error 0x0000009F DRIVER_POWER_STATE_FAILURE




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