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#1
BSOD while shutting down Windows 7 32bit PC
I have the above mentioned problem on my brother's desktop PC, which I recently did a complete fresh install of Windows 7 Ultimate 32bit, after he complained that he has been experiencing some slow down and also one major issue was that the PC was frequently asking for either a Windows Repair or Start Windows Normally at start up. He would select Start Windows Normally, but that would not boot into Windows.
Here are the system specs:
Windows 7 Ultimate 32-bit SP1
Intel Pentium E5400 @ 2.70GHz
2.00GB Single-Channel DDR2 @ 399MHz (6-6-6-18)
ASRock G41C-VS (CPUSocket) (Running most up to date Bios v1.4)
Intel G41 Express Chipset (ASRock)
232GB Seagate ST3250310AS ATA Device (SATA)
Optiarc DVD RW AD-7260S ATA Device
Realtek High Definition Audio
Motorola SM56 Speakerphone Modem - which alternates between being properly installed (in Device Manager) and showing a yellow triangle with an exclamation mark on it. However when I click on properties, windows lists the correct driver information for this device.
So after I did the clean re-install of Windows 7 Ultimate 32bit, I proceeded to do a Windows Update to get all the required drivers. During restarts I would notice that right after the Windows restart screen switches off, a BSOD happen for a split second, then the machine restarts itself and boots into Windows (IF I do not get the error message that says I should either do a repair or start windows normally).
After booting into Windows (when it does eventually pass the options screen), I get notified that Windows has recovered from a serious error and the below message is listed in the description:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 7177
Additional information about the problem:
BCCode: 50
BCP1: FFFFFFE8
BCP2: 00000001
BCP3: 82C97559
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\043014-27456-01.dmp
C:\Users\Mzimasi\AppData\Local\Temp\WER-70762-0.sysdata.xml
I've loaded all the required software onto the machine and done definitions updates for MSE & Malwarebytes, and also did Defrags and also ran "Chkdsk /f" on my C: drive. The problem would stop for one or two restarts or shut downs, but then returns again.
I've created the required system info files and have attached both versions of the required files.