Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD While Gaming over the last week or so

30 Apr 2014   #1
KirbyDude65

Windows 7 Professional 64 Bit
 
 
BSOD While Gaming over the last week or so

Hey guys, I was hoping you could give me a hand with my desktop.

Over the last few weeks my computer has been getting BSODs while playing games. While it manages to idle it has no problems. This started about two weeks ago.

Outside of a change to heat sink no major hardware changes have been made (The heat sink was changed after the BSOD's began occurring).

Attached is the information required on the sticky.

Thanks in advance for the help.


My System SpecsSystem Spec
.
01 May 2014   #2
Thedoctor44

 

It looks like a lot of images are being corrupted.
Bad RAM is the most likely cause.

Memtest86 will test your RAM

information   Information

Run Memtest86 for at least 8 passes so we get enough information to confirm that your RAM isn't failing


Code:
fffff800036f0fc0 *30  4a  89  0c  c8  48  8b  54 *38  78  b9  fe  ff  ff  ff  49 0J...H.T8x.....I
fffff800036f0fd0 *00  c1  48  c1  e0  20  48  0b *00  49  8b  48  10  4a  89  04 ..H.. H..I.H.J..
fffff800036f0fe0 *30  b8  ff  ff  ff  ff  45  89 *45  41  01  44  24  48  8b  42 0.....E.EA.D$H.B
fffff800036f0ff0 *00  44  3b  f8  0f  82  53  fb *00  00  4c  8b  64  24  40  4c .D;...S...L.d$@L
warning   Warning

Before changing driver versions, make sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point Manually.


I also recommend you roll back your graphics driver through Device Manager, the latest updates has been causing a lot of issues.

To roll back follow these instructions.
  1. Click Start and type in Device Manager
  2. Click on Display Adapters
  3. Right click on your graphics card
  4. Select properties
  5. The under the driver tab click roll back driver.

Code:
BugCheck 3B, {c0000005, fffff8800ff2e056, fffff8800ac4e0e0, 0}

Probably caused by : dxgkrnl.sys ( dxgkrnl!DXGDEVICE::Lock+1f6 )
A failing GPU is always possible so lets rule out that possibility

Stress test your graphics card with Furmark

I recommend running it for around 30 minutes

warning   Warning

Furmark will increase the temperature of your GPU rapidly so keep and eye on your temperatures


What devices are you using in your USB ports?
You are getting errors with a USB driver(s).
Please list them.

Driver Verifier is enabled when it isn't necessary, please turn it off.

Follow these instructions and disable Driver Verifier.

Driver Verifier - Enable and Disable
My System SpecsSystem Spec
01 May 2014   #3
KirbyDude65

Windows 7 Professional 64 Bit
 
 

Thanks Doc for replying. I went ahead and began working on the things you asked. Here's what happened...

Quote:
It looks like a lot of images are being corrupted.
Bad RAM is the most likely cause.

Memtest86 will test your RAM
When I ran Memtest86 it yielded the following results.

8 Passes with 0 Errors. Tests took 13 Hours 50 Minutes and 12 Seconds.

Quote:
I also recommend you roll back your graphics driver through Device Manager, the latest updates has been causing a lot of issues.

To roll back follow these instructions.
I actually did a clean install of my graphics drivers, removing every known file associated with Nvidia in the process (including from the registry). Should I still roll back the graphics driver despite doing that?

Quote:
A failing GPU is always possible so lets rule out that possibility

Stress test your graphics card with Furmark

I recommend running it for around 30 minutes
I ran Furmark and it yielded the following results.

Over the course of 40 Minutes the GPU maintained an average temperature of 80 Degrees Celsius. It had a maximum FPS of 15, a minimum FPS of 9, and averaged at 12 FPS.

Quote:
What devices are you using in your USB ports?
You are getting errors with a USB driver(s).
Please list them.
Currently in my USB ports I’m using…

An Old Gamestop Xbox wired controller

A Razer Lycosa Keyboard of about 4 years

A Razer Death Adder mouse (This is plugged into the Keyboard)

A Basic PnP USB Headset I received from Mono-Price.Com

Quote:
Driver Verifier is enabled when it isn't necessary, please turn it off.
Driver Verifier has been disabled.

Would you like me to gather information and repost it after doing these tests?

Edit: Thanks again for taking out the time to help me out with this.
My System SpecsSystem Spec
.

02 May 2014   #4
Thedoctor44

 

Right can you unplug the Xbox wired controller, make sure you uninstall the driver.

I believe that causes issues.
If it doesn't try removing your headset as well (And the driver.)

I suppose we can leave the graphics driver for now, lets take one thing at a time.
My System SpecsSystem Spec
02 May 2014   #5
KirbyDude65

Windows 7 Professional 64 Bit
 
 

Alright I'll go ahead and unplug that controller, and wait and see if I BSOD again.

Is there anything else I should do?
My System SpecsSystem Spec
02 May 2014   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

I've just had a quick look at several of the.dmp files, and it does appear to be video related.
Code:
fffff880`0cda63e0  fffff880`0f3041cbUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0xf91cb
When you are ready, check that the card is connected properly, seated properly and clean of dust. Then follow this for performing a clean install of the Nvidia driver please:
NVIDIA Drivers - Avoid Problems

Code:
DAEMON Tools Lite	"c:\program files (x86)\daemon tools lite\dtlite.exe" -autorun	CEREBRO\Chris	HKU\S-1-5-21-3478372088-1609340758-1936845538-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Uninstall this application. It uses a driver called sptd.sys which is a known cause of BSOD in Windows 7.

If you get more BSOD's, upload them here.
My System SpecsSystem Spec
02 May 2014   #7
KirbyDude65

Windows 7 Professional 64 Bit
 
 

Quote:
When you are ready, check that the card is connected properly, seated properly and clean of dust. Then follow this for performing a clean install of the Nvidia driver please:
http://www.sevenforums.com/tutorials...-problems.html
Yesterday during the MemTest86 I actually took apart the video card, cleaned it and re-applied the thermal paste on the heat sink. So hopefully that will help as well. I'll go ahead and re-install the drivers using the instructions you posted.

Quote:
Uninstall this application. It uses a driver called sptd.sys which is a known cause of BSOD in Windows 7.
Do you have another program that's good for using virtual drives?

Thanks for your help Golden!
My System SpecsSystem Spec
Reply

 BSOD While Gaming over the last week or so




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD with Gigabyte G1 Gaming GTX970 in SLI while gaming
Hi guys, This is my first post in this forum since I have not received any help from elswhere. You guys are my only hope. Okay, so I recently bought two G1 Gaming GTX970 graphics cards. The first driver install went bad by windows using its own drivers, so I got the Display Driver...
BSOD Help and Support
One week old custom build getting random BSOD when idle but not gaming
I've been getting BSOD for the past 4 days but they only occur around once or twice per day. The BSOD happens only when my computer is idle but not when gaming. Help would be much appreciated. I've attached the zip file of the minidump files. FYI, most of the time the error code is...
BSOD Help and Support
BSOD Occurring Randomly while gaming and when i am not gaming???
I dont know why. I recently bought a new computer and it has been doing this since i first got it. I dont know why but hopefully you can help me. :D My Computer Stats: -Intel® Core™ i7-3770K -GIGABYTE GA-Z77X-UD3H Z77 - NVIDIA GeForce GTX 660 Ti 2GB -Corsair Vengeance 8GB -2TB Hard Drive...
BSOD Help and Support
BSOD few times this week while gaming
My PC got a few BSOD recently while playing FFXIV and watching videos on Chrome. Updated video driver to latest and BSOD still happened today. Please help me out. Sorry if I'm doing it wrong! tried my best to follow instruction. Is Windows 7 . . . - x86 (32-bit) or x64 ? 64bit - the original...
BSOD Help and Support
BSOD - For 1 week now
Hello, Please help me with BSOD. Been occuring since i bought this pc. Minidump included. Windows 7 is 32bit OEM. Everything is 2 weeks old. Thanks.
BSOD Help and Support
BSOD once or twice a week
Sitting at PC and usually looking at something on a web site and bang, BSOD at least twice a week, will include the dmp file if anyone can help, been trying to fix it on my own since I installed W7 but to no avail.
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 15:25.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App