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Windows 7: Getting bsod when playing games in fullscreen

06 May 2014   #11
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

You say you have one card with 'some technical issue'. What technical issue is that and depending on what the issue is, yes it could cause that. Try taking the card with issues out and seeing if your problem continues.


My System SpecsSystem Spec
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08 May 2014   #12
nicobile

Microsoft Windows 7 Professional 64 bits 7601 Multiprocessor Free Service Pack 1
 
 

I dont know if it has any technical issues, i thought that could be the reason for this.

I just had some time, so i tried playing civ 5, i got the bsot after 10 minutes, im still using the drivers you guys said, and i havent change anything.

Any idea?

thanks again!
My System SpecsSystem Spec
08 May 2014   #13
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Would you tell me specifically the make, model of your graphics cards and the make and model and size of your power supply please.
My System SpecsSystem Spec
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08 May 2014   #14
nicobile

Microsoft Windows 7 Professional 64 bits 7601 Multiprocessor Free Service Pack 1
 
 

The graphic cards are amd radeon 6950 and the power supply is the standard used by alienware/dell, it have 875 watts, to be more exact, Cosmic Black ALX - 875 Watt Power Supply

Thanks!
My System SpecsSystem Spec
08 May 2014   #15
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Have you physically pulled one card out of the machine and tried running it that way? It almost sounds like it is not getting enough power from the PSU.
My System SpecsSystem Spec
08 May 2014   #16
nicobile

Microsoft Windows 7 Professional 64 bits 7601 Multiprocessor Free Service Pack 1
 
 

No, i never did that because its quite weird the way the hard is setup inside the alienware mobo (not bad weird, but, neat and in great order). I actually never mess with any hardware parts in this pc. I did open, look around, clean,etc. But thats about it.

The mobo also have a water cooling system, thats something i fail to mention before, sorry.

This rig worked fine for 3 years, give or take. Could it really be a power problem? I used to play really demanding games in ultra and max resolution and i never had a problem.

If you think i should still take one of the cards out, i will. I want to solve this problem, is making me an insane person right now
My System SpecsSystem Spec
09 May 2014   #17
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

If your cards are water cooled, I wouldn't suggest it unless you know what you are doing. With the temps you got running furmark, I doubt they are water cooled. 90C is entirely too hot. I have a 6950 in another rig and I can't make it go over 68C. To answer your question, yes the power supply can cause that. I'm not telling you that is the cause, only one possibility. But if your hardware, especially graphics cards or CPU get too hot, the computer will shut down to protect itself. If the power supply won't provide enough power for your components, it will crash. Power supplies can degrade over a couple of years and especially the cheaper brands. You also need to know how many amps it puts out and if it is single or multiple rails. As you said, it has run well for a few years, so obviously something has changed. We just need to figure out what it was that changed. If you would rather wait on pulling the cards and running them one at a time, there are several other tests we could do first, but they are rather time consuming. I would like you to get a CPU temp monitoring program and a GPU monitoring program and monitor both constantly as you use the computer. Most cards come with monitoring programs, but if you don't have one MSI Afterburner will. It is basically an overclocking utility, but is good at monitoring things. You can set a custom fan profile with it too, as well as get temp, fan and other on screen readings too. I like using Core Temp for CPU temps, or Real Temp is good too. All these programs are free, but as with many of the free programs, be sure to check for the add ons they try to download with them. You can opt out of downloading the add ons. You can also run memtest86+ http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html . I would like you to run it for 8 full passes all at one time or until you get an error. Even 1 error and you can stop the test. Each Pass is 10 tests, each pass tests a different thing and each test checks something different. So, it takes 8 full passes all at one time to completely test your ram. It will take 10-12 hours to run it, so it is best run overnight.
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 Getting bsod when playing games in fullscreen




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