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Windows 7: computer freezes mostly overnight but sometimes while working on it

04 May 2014   #1
alihaha

wim 7 64 sp1
 
 
computer freezes mostly overnight but sometimes while working on it

Hi; have win 7 sp1 on dell xps 8300; has been working fine for about 2+ years; infact, I have another exactly same config still on 24hrs per day and working fine. This computer started to act up last month or so. Its on 24/7. Some mornings, the screen would be black and mouse/keyboard would not bring windows back; the computer was NOT in sleep mode and was still on but nothing would make it respond. I would have to shutdown and restart. A few times, has frozen while working such as in word.
\
I have updated all drivers, played with windbg, etc and cant figure out what is causing the issue.

Changed the ram, changed the bootup ssd... all same issue; only happens 1-2 every couple of weeks. Also, have added a usb3 card but that's recent which does not have correct driver but problmes started before this and have not removed it yet but will.

I have attached the diagnostics; any help would be appreciated.

thnx


My System SpecsSystem Spec
.
06 May 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi alihaha.

Disable hibernate, at least as a test.
Hibernate - Enable or Disable

Dont worry to disable it. It will not cause any adversity for a desktop computer.

Then observe how the situation goes. Does it BSOD in the same way? If so, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
________________________________
Code:
BugCheck D1, {ffffffffffffffe8, 2, 0, fffff880010ab1d9}

Probably caused by : Wdf01000.sys ( Wdf01000!FxIoQueue::ProcessPowerEvents+169 )

Followup: MachineOwner
---------
Code:
fffff880`009e8268 fffff800`038bf169 nt!KeBugCheckEx
fffff880`009e8270 fffff800`038bdde0 nt!KiBugCheckDispatch+0x69
fffff880`009e83b0 fffff880`010ab1d9 nt!KiPageFault+0x260
fffff880`009e8540 fffff880`0109afad Wdf01000!FxIoQueue::ProcessPowerEvents+0x169
fffff880`009e8600 fffff880`010aa0e1 Wdf01000!FxIoQueue::DispatchEvents+0x41d
fffff880`009e8680 fffff880`010b6a6c Wdf01000!FxIoQueue::StopProcessingForPower+0x181
fffff880`009e86d0 fffff880`010b6f14 Wdf01000!FxPkgIo::StopProcessingForPower+0x22c
fffff880`009e8740 fffff880`010b6db5 Wdf01000!FxPkgPnp::PowerGotoDx+0x64
fffff880`009e8780 fffff880`010ad0f8 Wdf01000!FxPkgPnp::PowerGotoDNotZero+0x9
fffff880`009e87b0 fffff880`010acda6 Wdf01000!FxPkgPnp::PowerEnterNewState+0x1d8
fffff880`009e8910 fffff880`010ad627 Wdf01000!FxPkgPnp::PowerProcessEventInner+0x13e
fffff880`009e8980 fffff880`010b7dd3 Wdf01000!FxPkgPnp::PowerProcessEvent+0x1b3
fffff880`009e8a20 fffff880`010996f2 Wdf01000!FxPkgFdo::DispatchDeviceSetPower+0x117
fffff880`009e8a70 fffff880`0109879a Wdf01000!FxPkgPnp::Dispatch+0x2aa
fffff880`009e8ad0 fffff880`01098866 Wdf01000!FxDevice::Dispatch+0x19a
fffff880`009e8b10 fffff800`039dbeb5 Wdf01000!FxDevice::DispatchWithLock+0xa6
fffff880`009e8b50 fffff800`03b5c2ea nt!PopIrpWorker+0x3c5
fffff880`009e8c00 fffff800`038b08e6 nt!PspSystemThreadStartup+0x5a
fffff880`009e8c40 00000000`00000000 nt!KxStartSystemThread+0x16
My System SpecsSystem Spec
09 May 2014   #3
alihaha

wim 7 64 sp1
 
 

Thx for response.
After enabling the verifier, system would not load anymore [bsod upon runnin win 7]; i went to safemode and disabled the verifier. attached is dump file. it says uim_vimx64.sys is the cause i think? thnx
My System SpecsSystem Spec
.

09 May 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Yes, mate. You are right. It detects Paragon Suite 12 (uim_vimx64.sys) as the failing module.

Either update it to Version 14, or uninstall it.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Alcohol 120% at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
You have 37 programs in startup!
Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus. You may keep Launchy too.
  5. Apply > OK
  6. Accept then restart.
Let us know the results.

BTW, what is the result of memtest86+?
My System SpecsSystem Spec
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