BSOD Playing Runescape, Error 0x00007e?

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  1. Posts : 12
    Windows 7 Home Premium 64 bit
       #1

    BSOD Playing Runescape, Error 0x00007e?


    Hello I have been having constant Bsods for a little while now, and most of them happen when I am playing a game such as Runescape, though they do happen even when idle sometimes. I am not sure what the cause could be. Thanks. :)
      My Computer


  2. Posts : 12
    Windows 7 Home Premium 64 bit
    Thread Starter
       #2

    I just noticed that it seems to be happening after a certain amount of time passes(probably around 10 minutes or so). Don't know if that is helpful or not.
      My Computer


  3. Posts : 15,026
    Windows 10 Home 64Bit
       #3

    Welcome to the forum WindSailor,

    Reduce items at start-up:

    Perform a clean boot:

    Golden said:
    Remove Intel Rapid Storage Technology applications.

    1. Uninstall it from Control Panel > Programs and Features.
    2. Uninstall the driver from device manager:
    - Right click on "my computer" icon and click "manage" on the context menu.
    - In the "Computer Management" window that opens:
    - Select "Device Manager" in the left pane, It will list all the existing devices.
    - Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
    - Select one Intel device item under it, right click, then uninstall.
    - Repeat the process for all Intel items under "IDE ATA/ATAPI controllers"
    3. Now restart the computer.
    4. Once booted, Windows will auto configure the appropriate native system driver.
    Scan with Kaspersky TDSSKiller:

    ESET online scanner:

    Post a screenshot of your Hard Drive(s) using Crystal Disk Info software:

    Run a Hard Drive test:

    Recommended antivirus software for Windows 7 based on stability compared to others:-

       Warning
    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.



    If the above does not help.

    Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

    The goal is to test all the RAM sticks and all the motherboard slots.

    Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

    If you get errors, stop the test and continue with the next step.

    1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
    *Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
    If this stick passes the test then go to step #3.

    2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
    *If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
    *If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
    3. Test the next stick of RAM (stick #2) in the next motherboard slot.
    *If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
    *If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
    4. If you find a stick that passes the test, test it in all the other motherboard slots.

    If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

    In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
       Information
    Errors are sometimes found after 8 passes.

       Tip
    Do this test overnight, before going to bed.

    Keep us posted.
      My Computer


  4. Posts : 12
    Windows 7 Home Premium 64 bit
    Thread Starter
       #4

    ----------------------------------------------------------------------------
    CrystalDiskInfo 6.1.12 (C) 2008-2014 hiyohiyo
    Crystal Dew World : Crystal Dew World
    ----------------------------------------------------------------------------

    OS : Windows 7 Home Premium SP1 [6.1 Build 7601] (x64)
    Date : 2014/05/25 1:08:46

    -- Controller Map ----------------------------------------------------------
    + Intel(R) Mobile Express Chipset SATA RAID Controller [SCSI]
    - ET5911R3YG18SZ
    - FFS
    - HL-DT-ST DVD+-RW GU60N

    -- Disk List ---------------------------------------------------------------
    (1) Hitachi HTS545050A7E380 : 500.1 GB [X/0/0, cs]
    (2) SAMSUNG SSD PM830 mSATA 32GB : 32.0 GB [X/0/1, cs] - sg

    ----------------------------------------------------------------------------
    (1) Hitachi HTS545050A7E380
    ----------------------------------------------------------------------------
    Model : Hitachi HTS545050A7E380
    Firmware : GG2OA7A0
    Serial Number : TE95113RGY81ZS
    Disk Size : 500.1 GB (8.4/137.4/500.1/----)
    Buffer Size : 8192 KB
    Queue Depth : 32
    # of Sectors : 976773168
    Rotation Rate : 5400 RPM
    Interface : Serial ATA
    Major Version : ATA8-ACS
    Minor Version : ATA8-ACS version 6
    Transfer Mode : ---- | SATA/300
    Power On Hours : 7488 hours
    Power On Count : 1046 count
    Temperature : 41 C (105 F)
    Health Status : Good
    Features : S.M.A.R.T., APM, 48bit LBA, NCQ
    APM Level : 4080h [ON]
    AAM Level : ----

    -- S.M.A.R.T. --------------------------------------------------------------
    ID Cur Wor Thr RawValues(6) Attribute Name
    01 100 100 _62 000000000000 Read Error Rate
    02 100 100 __0 000000000000 Throughput Performance
    03 253 253 _33 000700000000 Spin-Up Time
    04 _99 _99 __0 00000000081F Start/Stop Count
    05 100 100 __5 000000000000 Reallocated Sectors Count
    07 100 100 __0 000000000000 Seek Error Rate
    08 100 100 __0 000000000000 Seek Time Performance
    09 _83 _83 __0 000000001D40 Power-On Hours
    0A 100 100 __0 000000000000 Spin Retry Count
    0C 100 100 __0 000000000416 Power Cycle Count
    BF 100 100 __0 000000000001 G-Sense Error Rate
    C0 _99 _99 __0 0000000000D6 Power-off Retract Count
    C1 _93 _93 __0 000000011333 Load/Unload Cycle Count
    C2 146 146 __0 002E00120029 Temperature
    C4 100 100 __0 000000000004 Reallocation Event Count
    C5 100 100 __0 000000000000 Current Pending Sector Count
    C6 100 100 __0 000000000000 Uncorrectable Sector Count
    C7 200 200 __0 000000000000 UltraDMA CRC Error Count
    DF 100 100 __0 000000000000 Load/Unload Retry Count
    F0 _84 _84 __0 000000001BCC Head Flying Hours
    F1 _99 _99 __0 00104ED925A8 Total Host Writes
    F2 100 100 __0 0001AF912142 Total Host Reads
    FE 100 100 __0 000000000000 Free Fall Protection

    -- IDENTIFY_DEVICE ---------------------------------------------------------
    0 1 2 3 4 5 6 7 8 9
    000: 045A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
    010: 2020 2020 2020 5445 3935 3131 3352 4759 3831 5A53
    020: 0003 4000 0004 4747 324F 4137 4130 4869 7461 6368
    030: 6920 4854 5335 3435 3035 3041 3745 3338 3020 2020
    040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00
    050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110
    060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
    070: 0000 0000 0000 0000 0000 001F 1F06 0000 005E 004C
    080: 01FC 0028 746B 7D69 6163 7469 BC49 6163 407F 0035
    090: 0036 4080 FFFE 0000 0000 0000 0000 0000 0000 0000
    100: 6030 3A38 0000 0000 0000 0000 6003 826C 5000 CCA6
    110: F7CD 4D08 0000 0000 0000 0000 0000 0000 0000 401C
    120: 401C 0000 0000 0000 0000 0000 0000 0000 0021 000B
    130: 0020 0000 2182 1CF1 FA00 0000 4000 0C00 0003 0000
    140: 0000 0902 0701 0000 0000 0000 0000 0000 0000 0000
    150: 0000 0000 3244 4237 1028 2802 4000 5DBD 2518 8000
    160: 0000 0000 0000 0000 0000 0000 0000 0000 0003 0000
    170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    200: 0000 0000 0000 0000 0000 0000 003D 0000 0000 4000
    210: 0000 0000 0000 0000 0000 0000 0000 1518 0000 0000
    220: 0000 0000 101F 0021 0000 0000 0000 0000 0000 0000
    230: 0000 0000 0000 0000 0001 03E0 0000 0000 0000 0000
    240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    250: 0000 0000 0000 0000 0000 C5A5

    -- SMART_READ_DATA ---------------------------------------------------------
    +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
    000: 10 00 01 0B 00 64 64 00 00 00 00 00 00 00 02 04
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    040: 00 64 64 00 00 00 00 00 00 00 08 04 00 64 64 00
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    0A0: 00 92 92 29 00 12 00 2E 00 00 C4 32 00 64 64 04
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    0D0: 00 C8 C8 00 00 00 00 00 00 00 DF 0A 00 64 64 00
    0E0: 00 00 00 00 00 00 F0 32 00 54 54 CC 1B 00 00 00
    0F0: 00 00 F1 32 00 63 63 A8 25 D9 4E 10 00 00 F2 32
    100: 00 64 64 42 21 91 AF 01 00 00 FE 32 00 64 64 00
    110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
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    190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
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    1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 D4

    -- SMART_READ_THRESHOLD ----------------------------------------------------
    +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
    000: 10 00 01 3E 00 00 00 00 00 00 00 00 00 00 02 00
    010: 00 00 00 00 00 00 00 00 00 00 03 21 00 00 00 00
    020: 00 00 00 00 00 00 04 00 00 00 00 00 00 00 00 00
    030: 00 00 05 05 00 00 00 00 00 00 00 00 00 00 07 00
    040: 00 00 00 00 00 00 00 00 00 00 08 00 00 00 00 00
    050: 00 00 00 00 00 00 09 00 00 00 00 00 00 00 00 00
    060: 00 00 0A 00 00 00 00 00 00 00 00 00 00 00 0C 00
    070: 00 00 00 00 00 00 00 00 00 00 BF 00 00 00 00 00
    080: 00 00 00 00 00 00 C0 00 00 00 00 00 00 00 00 00
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    160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
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    180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 87

    ----------------------------------------------------------------------------
    (2) SAMSUNG SSD PM830 mSATA 32GB
    ----------------------------------------------------------------------------
    Model : SAMSUNG SSD PM830 mSATA 32GB
    Firmware : CXM12D1Q
    Serial Number : S0XLNEAC420359
    Disk Size : 32.0 GB (8.4/32.0/32.0/----)
    Buffer Size : Unknown
    Queue Depth : 32
    # of Sectors : 62533296
    Rotation Rate : ---- (SSD)
    Interface : Serial ATA
    Major Version : ATA8-ACS
    Minor Version : ATA8-ACS version 4c
    Transfer Mode : SATA/600 | SATA/600
    Power On Hours : 7809 hours
    Power On Count : 1082 count
    Host Reads : 3406 GB
    Host Writes : 29745 GB
    Wear Level Count : 1288
    Temperature : Unknown
    Health Status : Good (88 %)
    Features : S.M.A.R.T., AAM, 48bit LBA, NCQ, TRIM
    APM Level : ----
    AAM Level : 8000h [OFF]

    -- S.M.A.R.T. --------------------------------------------------------------
    ID Cur Wor Thr RawValues(6) Attribute Name
    05 100 100 _10 000000000000 Reallocated Sector Count
    09 _98 _98 __0 000000001E81 Power-on Hours
    0C _98 _98 __0 00000000043A Power-on Count
    AF 100 100 _10 000000000000 Program Fail Count (Chip)
    B0 100 100 _10 000000000000 Erase Fail Count (Chip)
    B1 _64 _64 _10 000000000508 Wear Leveling Count
    B2 _86 _86 _10 000000000038 Used Reserved Block Count (Chip)
    B3 _88 _88 _10 00000000005E Used Reserved Block Count (Total)
    B4 _88 _88 _10 0000000002D2 Unused Reserved Block Count (Total)
    B5 100 100 _10 000000000000 Program Fail Count (Total)
    B6 100 100 _10 000000000000 Erase Fail Count (Total)
    B7 100 100 _10 000000000000 Runtime Bad Block (Total)
    BB 100 100 __0 000000000000 Uncorrectable Error Count
    C3 200 200 __0 000000000000 ECC Error Rate
    C6 100 100 __0 000000000000 Off-Line Uncorrectable Error Count
    C7 253 253 __0 000000000000 CRC Error Count
    E8 _86 _86 __0 000000000160 Vendor Specific
    F1 _99 _99 __0 000E8635AF4C Total LBA Written
    F2 _99 _99 __0 0001A9C71FBF Total LBA Read

    -- IDENTIFY_DEVICE ---------------------------------------------------------
    0 1 2 3 4 5 6 7 8 9
    000: 0040 3FFF C837 0010 0000 0000 003F 0000 0000 0000
    010: 2020 2020 2020 5330 584C 4E45 4143 3432 3033 3539
    020: 0000 0000 0000 4358 4D31 3244 3151 5341 4D53 554E
    030: 4720 5353 4420 504D 3833 3020 6D53 4154 4120 3332
    040: 4742 2020 2020 2020 2020 2020 2020 8010 4000 2F00
    050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110
    060: 2EB0 03BA 0000 0007 0003 0078 0078 0078 0078 0E00
    070: 0000 0000 0000 0000 0000 001F 070E 0006 004C 004C
    080: 01FC 0039 746B 7F01 4163 7469 BC01 4163 407F 0003
    090: 0010 0000 FFFE 0000 8000 0000 0000 0000 0000 0000
    100: 2EB0 03BA 0000 0000 0000 0008 4000 0000 5002 5380
    110: 4358 4D30 0000 0000 0000 0000 0000 0000 0000 401C
    120: 401C 0000 0000 0000 0000 0000 0000 0000 0021 0000
    130: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    140: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0001
    170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    200: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    210: 0000 0000 0000 0000 0000 0000 0000 0001 0000 0000
    220: 0000 0000 103F 0000 0000 0000 0000 0000 0000 0000
    230: 0000 0000 0000 0000 0000 0400 0000 0000 0000 0000
    240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    250: 0000 0000 0000 0000 0000 1DA5

    -- SMART_READ_DATA ---------------------------------------------------------
    +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
    000: 01 00 05 33 00 64 64 00 00 00 00 00 00 00 09 32
    010: 00 62 62 81 1E 00 00 00 00 00 0C 32 00 62 62 3A
    020: 04 00 00 00 00 00 AF 32 00 64 64 00 00 00 00 00
    030: 00 00 B0 32 00 64 64 00 00 00 00 00 00 00 B1 13
    040: 00 40 40 08 05 00 00 00 00 00 B2 13 00 56 56 38
    050: 00 00 00 00 00 00 B3 13 00 58 58 5E 00 00 00 00
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    080: 00 00 00 00 00 00 B7 13 00 64 64 00 00 00 00 00
    090: 00 00 BB 32 00 64 64 00 00 00 00 00 00 00 C3 1A
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    0E0: 1F C7 A9 01 00 00 00 00 00 00 FF 00 00 00 00 00
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    -- SMART_READ_THRESHOLD ----------------------------------------------------
    +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
    000: 01 00 05 0A 00 00 00 00 00 00 00 00 00 00 09 00
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      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #5

    A screenshot would be better :)
      My Computer


  6. Posts : 12
    Windows 7 Home Premium 64 bit
    Thread Starter
       #6

    Here you go
      My Computer


  7. Posts : 15,026
    Windows 10 Home 64Bit
       #7

    WindSailor said:
    Here you go
    Looks fine, thank you :)
      My Computer


  8. Posts : 12
    Windows 7 Home Premium 64 bit
    Thread Starter
       #8

    So should the Bsod problem be fixed? I did most of the stuff that you listed before.
      My Computer


  9. Posts : 15,026
    Windows 10 Home 64Bit
       #9

    Too early to say. We'll have to wait and see :)
      My Computer


  10. Posts : 12
    Windows 7 Home Premium 64 bit
    Thread Starter
       #10

    Alright. I will keep you all posted if it happens again.
      My Computer


 
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