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Windows 7: BSOD Driver Power State Failure after standby

09 May 2014   #1
nntvi

Windows 7 x64
 
 
BSOD Driver Power State Failure after standby

Hello everyone,

I have recently been getting BSODs after returning from standby.

This problem started after I installed a new CPU cooler, for which I had to disassemble the whole computer. After reassembling, the cooler works find, but the BSODs started.

I have tried to analyze the dumps and I find that it is caused by one specific Hard Drive.

At the same time I realized that after returning from standby, the screen loads from top to bottom in 3 to 4 stripes for a short time. It is kind of difficult to describe but it seems like the graphics card is extra slow while initially loading the screen. In general I suspect that there is a power problem after returning from standby, and the HDD is just the thing that fails first.

In any case I set "turn off Hard drive after" to "never" in the power options.

I could not extract any further details from the dumps, but at the same time I am not really knowledgeable about this. So I would be very thankful for any ideas and possible solutions.

My next steps would be try to use different SATA ports or disable my BluRay and DVD drives, reset bios options and eventually get a new Power Supply, etc.

I have attached the Zip file generated by the DM Log Collector.

Thanks
nntvi


My System SpecsSystem Spec
.
10 May 2014   #2
Thedoctor44

 

Update your display driver as it's outdated.
Here's some instructions if you are unsure how.

How-To Install AMD Catalyst? Drivers For A Windows« Based System

Code:
fffff880`0808d000 fffff880`08ba3000   atikmdag   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Wed Dec 19 20:38:55 2012 (50D225DF)
    CheckSum:         00AC6529
    ImageSize:        00B16000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Can you also run SeaTools on your drives to see if they're failing.
Follow these instructions.

SeaTools for DOS and Windows - How to Use
My System SpecsSystem Spec
10 May 2014   #3
nntvi

Windows 7 x64
 
 

Hi,

thanks for you answer.

I had already updates the graphics card driver. In the newest dump (9th of Mai) I get the following output:
Code:
0: kd> lm t n m atikmdag
start             end                 module name
fffff880`130c7000 fffff880`13fd7000   atikmdag atikmdag.sys Fri Apr 18 04:13:16 2014 (53508A3C)
I ran all possible SeaTools Test and they all passed. The Long Generic Test is still running.
My System SpecsSystem Spec
.

10 May 2014   #4
Thedoctor44

 

I noticed the blocked IRP included a CDROM driver.

Code:
Args: 00000000 00000001 00000001 00000000
 [ 16, 2]   0 e1 fffffa8008196e10 00000000 fffff80003876710-fffffa800b147990 Success Error Cancel pending
	       \Driver\cdrom	nt!IopUnloadSafeCompletion
I then looked at your startup programs and noticed you had Daemon Tools installed.
Daemon Tools is a well known cause of BSODs and should be removed.
My System SpecsSystem Spec
11 May 2014   #5
nntvi

Windows 7 x64
 
 

thanks so much, I think this is it. I uninstalled Daemon Tools yesterday and did not get a crash since, even after using standby multiple times. Of course time will tell if the problem is really fixed

Is it possible, that when I reattched the HDD to different SATA ports (which I most likely did), that the HDD was suddenly on the same IRP as the Daemon Tools driver? This would completely explain why I started getting the BSOD pretty regularly after reassembling the PC even though I never got them before.
My System SpecsSystem Spec
11 May 2014   #6
Thedoctor44

 

Daemon Tools is a known cause so I can't really say to be honest.
It's good that your issue has been fixed.
Any more problems let me know
My System SpecsSystem Spec
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 BSOD Driver Power State Failure after standby




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