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Windows 7: Various BSoD while gaming and some randomly while not gaming.

11 May 2014   #1
Shibbb

Windows 7 Home Premium 64bit
 
 
Various BSoD while gaming and some randomly while not gaming.

So over the past couple of weeks i've been getting alot of BSoD while gaming on my laptop, the most common being failure to reset display drivers.
It seems to be a driver problem but I've tried re-installing them and it hasn't had an effect.
I wasn't sure how to properly do a fresh install so if someone could recommend a way of doing a fresh install.
Also more recently my GPU hasn't been appearing on my device manager randomly, but after a reset it comes back.
I've attached the dump files following the guides, not sure if I have done it properly though.
Help would be appreciated soon as I don't want this £1000 laptop to die


My System SpecsSystem Spec
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11 May 2014   #2
derekimo

Microsoft Community Contributor Award Recipient

 
 

Yeah, you are having problems with the Nvidia driver.

Your msinfo.32 shows that as disabled though, that could just be at the time the report was created.

Where did you get that driver, it appears to be a beta driver from Nvidia.

Have you tried just using the driver from the manufacturer? They usually modify drivers for their hardware.

I can see it is an older driver but that may be your best option,

MSI Global GT70 0NC 64

How is your laptop cooling? Have you made sure the cooling vents are clean?

All that being said, here is a useful guide for Nvidia drivers,

NVIDIA Drivers - Avoid Problems

Try cleaning your laptop vents and doing a clean install of the driver from MSI to see if it makes a difference.

If you still want to do a clean install, this tutorial can help with that,

Clean Reinstall - Factory OEM Windows 7
My System SpecsSystem Spec
11 May 2014   #3
Shibbb

Windows 7 Home Premium 64bit
 
 

Ok thanks, I disabled it so I could use my intel gpu so it would stop crashing. I'll re enable it now.
I'll try what you suggested and hope for the best .
My System SpecsSystem Spec
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11 May 2014   #4
derekimo

Microsoft Community Contributor Award Recipient

 
 

Well if you disabled it, try just removing the Nvidia drivers since they are being flagged in the dumps.

You can always come back to the previous advice.
My System SpecsSystem Spec
11 May 2014   #5
Shibbb

Windows 7 Home Premium 64bit
 
 

So i installed the driver from the website and tried playing a game and still got a blue screen :/.
Also i cleaned out a bit of dust from the fan but that didn't seem to have any affect.
Not sure how to just attach just the info about the last crash i had but here is dump files again.
My System SpecsSystem Spec
11 May 2014   #6
derekimo

Microsoft Community Contributor Award Recipient

 
 

Alright, well that didn't work. You mentioned you disabled the Nvidia card to make it stop crashing.

If you want to try that again but remove all the Nvidia drivers too.

Another thought would be to stress test the video card but we need to find you a stable driver, you're not overclocking the card are you?

Are you choosing clean install when you install your drivers?

Try one of the WHQL drivers and see how that works, Drivers | GeForce

This is the info from the crash,

Code:
BugCheck 116, {fffffa8006c8e010, fffff880101474a4, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+ada4a4 )

Followup: MachineOwner
BSOD Index

Quote:
Usual causes: Video driver, overheating, bad video card, ?BIOS, ?Power to card
My System SpecsSystem Spec
12 May 2014   #7
Shibbb

Windows 7 Home Premium 64bit
 
 

I tried some more drivers, installing them the way you suggested and still blue screened.
I also monitored the GPU temp before the blue screen and it was around 50 degrees Celsius so I don't think it's over heating
Do you think it's just a bad video card, is there a way of testing?
My System SpecsSystem Spec
12 May 2014   #8
derekimo

Microsoft Community Contributor Award Recipient

 
 

Here's a couple tutorials for testing and diagnosing,

Graphics Card Problems - Diagnose

Stress test the Graphics Card using Furmark.

Video Card - Stress Test with Furmark
My System SpecsSystem Spec
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 Various BSoD while gaming and some randomly while not gaming.




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