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Windows 7: BSOD when gaming

11 Jun 2014   #81
demongorgan

windows 7 home premium 64bit
 
 

cant argue with this i guess

Hello David,

As per your request for a more suitable tool than 'FurMark' for testing your Radeon R9 290X graphics card, 'Unigine Heaven' was run for two hours with no errors, artifacting or any other issues that were reported by yourself, following this test 'Unigine Valley' was run over night for 18 hours which, again, produced no abnormal results or malfunctions, finally I tried restarting the system several times, running a basic 3D graphics test for two hours and making sure various figures were normal about the Graphics Card such as temperature and voltage in 'GPU-Z', which they were. Therefore I must conclude that there are notable issues with the Graphics Card itself.

Thanks,
Phil Morris

Operations Supervisor

Aria Technology LTD


My System SpecsSystem Spec
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11 Jun 2014   #82
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Well, I guess you can't as long as you believe they actually ran those tests. I presume the last statement is a typo, "there are notables issues with the card itself", I assume it was meant to say there are no notable issues. However, that leaves you in a bad position and having to figure out why it won't run on your system. The tests they ran are good tests and some of the same tests you ran, and had bad problems with.

If it were me, and it's not. I would try to borrow an known good power supply that is a good size for your system and card, and re wire my system with it. I would disconnect all other drives except the one you have Windows installed on, or a spare you know is good. I would do a clean install with the card connected, install drivers from your motherboard's web site, run all windows updates, but not install any updates for hardware, install the Graphics card driver using custom settings, with the clean install box checked and install only the graphics driver and the PhysX driver. That will insure you that there is nothing that will affect your system and everything is clean. I would install only the bare essentials to make the system serviceable. Run Windows updates until there are no more, then run those tests that they ran and see how it works. Install no software that is not absolutely needed. Make the system as clean as possible for testing. You can find download links for almost all benchmark tests here Download links for all Benchmarks . You will notice that Ungine Heaven and ungine Valley that they ran are GPU only tests. If you run those tests and the card does OK, next I would run Firestrike which tests the GPU + CPU. At the benchmark link I gave you will see the leader boards for each of those tests, but do not compare your results with them. Those systems were heavily overclocked on the CPU and GPU. I would like you to set everything in your system to default values, with just the ram set to manufacturer's specs, the sata controller set to what you want and the boot order set. That should be the only changes from optimized defaults which should be set in bios first. Don't install any software that could possibly cause a conflict with anything else. Use the default ie browser and install Microsoft security essentials as your antivirus, for now at least. It has never been known to cause a BSOD. See how that works.
My System SpecsSystem Spec
11 Jun 2014   #83
demongorgan

windows 7 home premium 64bit
 
 

i will do as soon as i get my card back. i dont know why the latest amd 14.6 drivers cause my pc to fail to boot though. i've googeled it but found no one else with the problem. after install it just loops the boot logo. untill i restart and choose system restore
My System SpecsSystem Spec
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11 Jun 2014   #84
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Open a elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.
My System SpecsSystem Spec
11 Jun 2014   #85
demongorgan

windows 7 home premium 64bit
 
 

Running now. Although I don't have the drivers installed at the moment as the integrated hd3000 dosnt support them.
My System SpecsSystem Spec
11 Jun 2014   #86
demongorgan

windows 7 home premium 64bit
 
 

"windows recource protection found corrupt files but was unable to fix some of them"

Rebooting and running again.
My System SpecsSystem Spec
02 Jul 2014   #87
demongorgan

windows 7 home premium 64bit
 
 

ok got the graphics card back. and tried using a smaller screen (from a 47" to a 19") and it still resets. i also checked gigabyte website and the card is compatable. which led me to thinking.

since i've not been using the card the system has been great, but now the cards back in i've noticed haning.. and the normal restarts that always happen. i've checked the specs of the card and the minimum psu required is a 750w. and my psu is a 750w. could the shutdowns, restarts ect be due to the gpu drawing the power leaving not enough for other components?

i have £90 in he bank and can only afford a xfx 850w psu or a gigabyte 990fx motherboard. which one should i chose, or has higher percentige of fixing the issue.

thanks
My System SpecsSystem Spec
02 Jul 2014   #88
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Honestly, as far as I'm concerned, it's a toss up. I do have a lot of confidence in the Corsair PSU, but they can go bad too. But, to be perfectly honest, it's a toss up. But, if it were me, and it's not, I would go for the board.
My System SpecsSystem Spec
02 Jul 2014   #89
demongorgan

windows 7 home premium 64bit
 
 

but would the 750w be adequate enough to run all my components as well as a gpu requiring 750w? i'e been pondering on this all day at work. you've got vasts amount of more experience than me, so i will go with what you suggest
My System SpecsSystem Spec
02 Jul 2014   #90
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

don't do that, I've made a lot of mistakes in my time. But, when they say what power supply the recommend, they are usually talking about the whole system. I don't know of a GPU by itself that uses 750W. I have a 780 Classified, and it only pulls 300W max.
My System SpecsSystem Spec
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