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Windows 7: BSOD when executing any programs - after Windows Update HP 8470p


15 May 2014   #1

Windows Enterprise 64bit
 
 
BSOD when executing any programs - after Windows Update HP 8470p

Hi everyone

Not sure if it's a coincidence or not but for the past 3 days i have been getting persistent BSOD's after Windows Updates ran. I did do a system restore to before the updates were installed but i am still getting BSOD

I have reseated the memory and HDD. Run diagnostic tests for hardware. Updated Display drivers etc to no avail

If it helps at all i even get BSOD sometimes when the laptop is starting up before the Windows welcome screen

This is my last resort, could someone please point me in the right direction

Much appreciated



Attached Files
File Type: rar SF_15-05-2014.rar (1.08 MB, 1 views)
My System SpecsSystem Spec
.

15 May 2014   #2

Windows Enterprise 64bit
 
 

Someone, anyone? Been battling to get my work done today. Would really like to sort my machine out as soon as i can, under so much pressure with all the deadlines

Please assist
My System SpecsSystem Spec
15 May 2014   #3

 

It looks like a failing HDD or your operating system has been damaged but I could be wrong.

First of all your display driver is out of date.
Update it by following these instructions.

How-To Install AMD Catalyst? Drivers For A Windows® Based System

Code:
fffff880`05c27000 fffff880`066e6000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Fri Mar 30 03:46:51 2012 (4F751E9B)
    CheckSum:         00A6A941
    ImageSize:        00ABF000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update your Intel WiFi network driver.
Can you upload the msinfo32 file.
go to start then type in msinfo32,
Save it to your desktop then upload it.

The reason why I've asked for the file is it should give me the exact model so you make sure you download the correct driver.

Update your Intel Storage driver.
It's out of date.
Download it here.

https://downloadcenter.intel.com/Default.aspx

Code:
fffff880`01206000 fffff880`015aa000   iaStor   T (no symbols)           
    Loaded symbol image file: iaStor.sys
    Image path: \SystemRoot\system32\DRIVERS\iaStor.sys
    Image name: iaStor.sys
    Timestamp:        Thu Feb 02 00:15:24 2012 (4F29D59C)
    CheckSum:         0008B2F8
    ImageSize:        003A4000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Run these tests as well.

Run SeaTools to see if your HDD or SSD is failing

Post back the results.

Run a Disk Check to scan for errors

Note   Note

Afterwards go into an Elevated Command Prompt (Run as administrator) and type in sfc /scannow
If it finds errors reboot and run the scan two more times


Run SeaTools to see if your HDD or SSD is failing

Post back the results.
My System SpecsSystem Spec
.


15 May 2014   #4

Windows Enterprise 64bit
 
 

Thanks for the help

What i managed to do:

1. Updated all necessary drivers using the Intel tool provided incl. WiFi, LAN, Display, Storage
2. Ran Disk Check - no problems detected
3. Sfc /scannow - gets to 59% and then displays error (see screenshot)
4. Downloaded SeaTools, install interrupted each time by BSOD. Restarted in safe mode to install but now it gives me BSOD when trying to run the application

I have included the latest dumps also. Sometimes the laptop attempts to reboot 3 times or more before it successfully gets to the Windows welcome screen


Attached Files
File Type: rar Minidumps.rar (101.8 KB, 0 views)
File Type: pdf SFC scan.pdf (149.6 KB, 0 views)
File Type: rar msinfo.rar (57.7 KB, 0 views)
My System SpecsSystem Spec
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 BSOD when executing any programs - after Windows Update HP 8470p




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