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Windows 7: random BSOD when using firefox

17 May 2014   #1
PhaNuocChanh

Windows 7 Ultimate x64
 
 
random BSOD when using firefox

Hello everyone,my first time here.I have been having BSOD on my Acer Aspire v3-571g for 2-3 days.It first occurred when I was playing League Of Legends.But after that it only happens when I use firefox.It seem to occur whenever I visit a certain website.For example leagueoflegends.wikia.com and esportcalendar.com .It has happened on other websites too,but I don't remember clearly.I have attached a dump file.Please have a look at it and see if you can help me.Thanks in advance and sorry for bad english.


My System SpecsSystem Spec
.
17 May 2014   #2
derekimo

Microsoft Community Contributor Award Recipient

 
 

Hi there,

This is the preferred method for uploading info,

Additional information is required.

1. Download this file to your desktop or other convenient location,
download

2. Double click on the file to run it.

3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.



That being said, the info in your single dump is pointing to Internet download manager,

Code:
Unable to load image \SystemRoot\system32\DRIVERS\idmwfp.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for idmwfp.sys
*** ERROR: Module load completed but symbols could not be loaded for idmwfp.sys
 idmwfp+0x57a4
Driver Reference Table - idmwfp.sys

Code:
Loaded symbol image file: idmwfp.sys
    Image path: \SystemRoot\system32\DRIVERS\idmwfp.sys
    Image name: idmwfp.sys
    Timestamp:        Mon Apr 23 06:14:15 2012 (4F9555A7)
    CheckSum:         00026002
    ImageSize:        00029000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try updating or removing it and see how that works.
My System SpecsSystem Spec
17 May 2014   #3
PhaNuocChanh

Windows 7 Ultimate x64
 
 

thanks for your quick reply.Sorry for not reading the instruction carefully
I tried removing,and the problem seems to have gone away at least for now.I will keep an eye and see if it still persists.
Here are some other dump files I got using your program
Please have another look,thanks
My System SpecsSystem Spec
.

17 May 2014   #4
derekimo

Microsoft Community Contributor Award Recipient

 
 

It's the same driver again,

Code:
Unable to load image \SystemRoot\system32\DRIVERS\idmwfp.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for idmwfp.sys
*** ERROR: Module load completed but symbols could not be loaded for idmwfp.sys
 idmwfp+0x57a4
Code:
Loaded symbol image file: idmwfp.sys
    Image path: \SystemRoot\system32\DRIVERS\idmwfp.sys
    Image name: idmwfp.sys
    Timestamp:        Mon Apr 23 06:14:15 2012 (4F9555A7)
    CheckSum:         00026002
    ImageSize:        00029000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Just remove it this time,

Try using this uninstall tool they have here,

I want to uninstall IDM. How should I do this?
My System SpecsSystem Spec
17 May 2014   #5
PhaNuocChanh

Windows 7 Ultimate x64
 
 

okay thank you very much
I'll keep you updated.Hope I won't have to bother you again
Cheer.
My System SpecsSystem Spec
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 random BSOD when using firefox




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