BSODs while playing Guild Wars 2, usually


  1. Pleiades
    Posts : 3
    Win 7 Professional x64
       New #1

    BSODs while playing Guild Wars 2, usually


    A bit of background about the PC. It is a hand-me-down from my brother who had overclocked the cpu for around two years before giving it to me. He suspects it might be the cpu/motherboard dying. It is currently not overclocked and temperatures are low (around 45-60s), even during gaming sessions. I had started getting BSODs a couple of months ago (usually playing Guild Wars 2), so I reformatted a week ago.

    However, I got another BSOD and just yesterday, got a Machine Check Exception. I ran a chkdsk and here is the short version of what I got:
    Checking file system on C:
    The type of the file system is NTFS.
    Volume label is Pleia.

    A disk check has been scheduled.
    Windows will now check the disk.

    CHKDSK is verifying files (stage 1 of 5)...
    Cleaning up instance tags for file 0x85e.
    146944 file records processed.

    File verification completed.
    211 large file records processed.

    0 bad file records processed.

    2 EA records processed.

    44 reparse records processed.

    CHKDSK is verifying indexes (stage 2 of 5)...
    189614 index entries processed.

    Index verification completed.
    0 unindexed files scanned.

    0 unindexed files recovered.

    CHKDSK is verifying security descriptors (stage 3 of 5)...
    146944 file SDs/SIDs processed.

    Cleaning up 238 unused index entries from index $SII of file 0x9.
    Cleaning up 238 unused index entries from index $SDH of file 0x9.
    Cleaning up 238 unused security descriptors.
    Security descriptor verification completed.
    21336 data files processed.

    CHKDSK is verifying Usn Journal...
    35656776 USN bytes processed.

    Usn Journal verification completed.
    CHKDSK is verifying file data (stage 4 of 5)...
    146928 files processed.

    File data verification completed.
    CHKDSK is verifying free space (stage 5 of 5)...
    99114817 free clusters processed.

    Free space verification is complete.
    CHKDSK discovered free space marked as allocated in the
    master file table (MFT) bitmap.
    CHKDSK discovered free space marked as allocated in the volume bitmap.
    Windows has made corrections to the file system.

    488282111 KB total disk space.
    91501692 KB in 88879 files.
    57432 KB in 21337 indexes.
    0 KB in bad sectors.
    263715 KB in use by the system.
    65536 KB occupied by the log file.
    396459272 KB available on disk.

    4096 bytes in each allocation unit.
    122070527 total allocation units on disk.
    99114818 allocation units available on disk.

    Internal Info:
    00 3e 02 00 93 ae 01 00 6d 33 03 00 00 00 00 00 .>......m3......
    ed 00 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 ....,...........
    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

    Windows has finished checking your disk.
    Please wait while your computer restarts.

    Today, I got another BSOD while playing Guild Wars 2 and here is the file. Thank you for the help.
      My Computer
    Quote Quote

  3. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #2

    Code:
    fffff800`00b9bfe8  fffff880`00e98d40Unable to load image Wdf01000.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Wdf01000.sys
*** ERROR: Module load completed but symbols could not be loaded for Wdf01000.sys
 Wdf01000+0x98d40
    Driver Reference Table
    Perform a full Windows Update, including all optional updates

    Code:
    fffff800`04057608  fffff880`0482e840Unable to load image \SystemRoot\system32\drivers\cmudaxp.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for cmudaxp.sys
*** ERROR: Module load completed but symbols could not be loaded for cmudaxp.sys
 cmudaxp+0x5840
    Driver Reference Table
    Update all audio interface drivers - follow links in above link

    I suspect a USB device is also causing problems, but I can't identify it....please list all USB devices used.

    Lastly, I recommend running a CPU and HDD check, using these links:
    CPU - Stress Test Using IntelBurnTest
    SeaTools for DOS and Windows - How to Use
      My Computer
    Quote Quote

  4. Pleiades
    Posts : 3
    Win 7 Professional x64
    Thread Starter
       New #3

    I've updated the drivers and installed all available updates.

    From running IntelBurn, stable at Standard and High.
    From Seatools, passed the Short Generic and Short Drive Self Test.
    Also ran Heaven Benchmark and it passed.

    For USBs plugged in:
    Logitech Mouse
    Cruzer Micro (Ready Boost)
    RTL8191S WLAN Adapter
    Last edited by Pleiades; 17 May 2014 at 23:54.
      My Computer
    Quote Quote

  6. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #4

    OK. Monitor for more BSOD's and update us.
      My Computer
    Quote Quote

  7. Pleiades
    Posts : 3
    Win 7 Professional x64
    Thread Starter
       New #5

    Over the past couple of days, I received two more crashes. I'm thinking it's linked to the increase in temperature (currently experiencing a heatwave again), except the temperature inside the tower is still around 50s.
    Attachment 323550

    Attachment 323551
      My Computer
    Quote Quote

 

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