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Windows 7: BSOD error 0x0000016

19 May 2014   #1
heyimnathan

64bit windows 7
 
 
BSOD error 0x0000016

I've been going through blue screens for like 2 months now. I only get them when I play games or watch videos. I notice it happens A LOT more when i open up a game and a video at the same time. I'm starting to assume that I have a faulty driver because I already went into safe mode and uninstalled the driver and let it re install itself.


My System SpecsSystem Spec
.
19 May 2014   #2
Thedoctor44

 

Right, hopefully this one will be quick

You need to manually update your graphics driver as windows installs a basic out of date driver for use.

Code:
fffff880`02cc9000 fffff880`02d1e000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Wed Oct 26 02:21:58 2011 (4EA760B6)
    CheckSum:         0005289A
    ImageSize:        00055000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
As you can see the driver version is in fact nearly 3 years old which can, and looks like it's causing issues.

Go to the AMD website and download the latest version here, I recommend following these instructions.

How-To Install AMD Catalyst? Drivers For A Windows® Based System

Post back the results
My System SpecsSystem Spec
19 May 2014   #3
heyimnathan

64bit windows 7
 
 

I updated and it didnt cahnge anything,sadly.
My System SpecsSystem Spec
.

19 May 2014   #4
heyimnathan

64bit windows 7
 
 

can anyone help me out? :l
My System SpecsSystem Spec
19 May 2014   #5
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by heyimnathan View Post
I updated and it didnt cahnge anything,sadly.
Quote   Quote: Originally Posted by heyimnathan View Post
can anyone help me out? :l
If it crashed again, you need to upload the info again so he can help you.
My System SpecsSystem Spec
19 May 2014   #6
heyimnathan

64bit windows 7
 
 

its the same files, it says if i want to overwrite the previous ones.
My System SpecsSystem Spec
19 May 2014   #7
derekimo

Microsoft Community Contributor Award Recipient

 
 

Then say yes. Or just delete the the previous one.
My System SpecsSystem Spec
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