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Windows 7: BSoD when connecting to wireless connection

19 May 2014   #1
Giam

Windows 7 Home Premium 64-bit
 
 
BSoD when connecting to wireless connection

Hello, my computer goes into a blue screen when I'm trying to connect to my wireless connection. However, I am able to connect when the computer is in safe mode. Please help?


Thank you for your time!


My System SpecsSystem Spec
.
20 May 2014   #2
derekimo

Microsoft Community Contributor Award Recipient

 
 

Hi there,

All three dumps are blaming Norton,

Code:
Unable to load image \SystemRoot\System32\Drivers\N360x64\1502000.026\SYMNETS.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SYMNETS.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
For now try removing Norton,

https://support.norton.com/sp/en/us/...rProfile_en_us

And Install MSE which is known to not cause BSOD's,

Microsoft Security Essentials - Microsoft Windows

See how things go and report back.
My System SpecsSystem Spec
20 May 2014   #3
Giam

Windows 7 Home Premium 64-bit
 
 

I've uninstalled Norton and have no issues with the internet connection so far!
Thank you so much! Will get back to you if there's any new problems.
My System SpecsSystem Spec
.

20 May 2014   #4
derekimo

Microsoft Community Contributor Award Recipient

 
 

You're welcome.

Let us know how it goes.
My System SpecsSystem Spec
Reply

 BSoD when connecting to wireless connection




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