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Windows 7: Random BDOD. Restoring did not help.

20 May 2014   #1
giorg0s

Windows 7 x64
 
 
Random BDOD. Restoring did not help.

Hello there. I haven't had a BSOD for months but lately they are back again. No idea where to start. Attaching the reports. Would appreciate any help


My System SpecsSystem Spec
.
20 May 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hello,

Could you take a look at this thread for your error code.

Let us know your findings.

STOP 0x116: VIDEO_TDR_ERROR troubleshooting

Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Usra\Downloads\PCNAME-20_05_2014_231749_83\051314-29858-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Machine Name:
Kernel base = 0xfffff800`03050000 PsLoadedModuleList = 0xfffff800`032936d0
Debug session time: Tue May 13 20:10:45.982 2014 (UTC + 6:00)
System Uptime: 0 days 0:00:31.950
Loading Kernel Symbols
...............................................................
................................................................
..................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800b664010, fffff880049b72b0, 0, 2}

Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1392b0 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800b664010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff880049b72b0, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
nvlddmkm+1392b0
fffff880`049b72b0 4055            push    rbp

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`0238e9c8 fffff880`042ff140 : 00000000`00000116 fffffa80`0b664010 fffff880`049b72b0 00000000`00000000 : nt!KeBugCheckEx
fffff880`0238e9d0 fffff880`042fee4a : fffff880`049b72b0 fffffa80`0b664010 fffffa80`0abb0d50 fffffa80`0abb6410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`0238ea10 fffff880`043a5f13 : fffffa80`0b664010 00000000`00000000 fffffa80`0abb0d50 fffffa80`0abb6410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`0238ea40 fffff880`043cfcf1 : 00000000`ffffffff 00000000`0000077a 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`0238eb20 fffff880`043ce437 : 00000000`00000102 00000000`00000006 00000000`0000077a 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`0238eb50 fffff880`043a12d2 : ffffffff`ff676980 fffffa80`0abb6410 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`0238ebf0 fffff880`043cdff6 : 00000000`00000000 00000000`0000000f 00000000`00000080 fffffa80`0ac55168 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`0238ed00 fffff800`033622ea : 00000000`04f8c888 fffffa80`0abafb50 fffffa80`06707b30 fffffa80`0abafb50 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`0238ed40 fffff800`030b68e6 : fffff880`03088180 fffffa80`0abafb50 fffff880`030930c0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`0238ed80 00000000`00000000 : fffff880`0238f000 fffff880`02389000 fffff880`07302d40 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+1392b0
fffff880`049b72b0 4055            push    rbp

SYMBOL_NAME:  nvlddmkm+1392b0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  51427b3c

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------

0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0487e000 fffff880`05329000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Fri Mar 15 07:37:00 2013 (51427B3C)
    CheckSum:         00A8D47C
    ImageSize:        00AAB000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
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 Random BDOD. Restoring did not help.




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