Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: intelppm.sys BSOD

21 May 2014   #1
punksterhd

Windows 8.1 Pro X64
 
 
intelppm.sys BSOD

I got this Asus K53SC with an Intel Core i5 and a dedicated GeForce 520MX with Optimus. New Hard Drive with Fresh Windows 8.1 Pro Install. The problem is that even with Windows 7 Professional it would give me a Blue screen. I downloaded a Blue screen Viewer and got this info from the dmp. Any help since I don't want to mess around opening it just to make sure it is a hardware issue, Thanks in advance.
 
==================================================
Dump File : 052114-22203-01.dmp
Crash Time : 5/21/2014 7:14:23 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c000001d
Parameter 2 : fffff800`7d78d207
Parameter 3 : ffffd000`4710c2c0
Parameter 4 : 0000000d`0f2ba272
Caused By Driver : intelppm.sys
Caused By Address : intelppm.sys+2207
File Description : Processor Device Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.3.9600.16384 (winblue_rtm.130821-1623)
Processor : x64
Crash Address : ntoskrnl.exe+153fa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052114-22203-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 294,088
Dump File Time : 5/21/2014 7:15:36 AM
==================================================
==================================================
Dump File : 052114-40250-01.dmp
Crash Time : 5/21/2014 7:06:30 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c000001d
Parameter 2 : fffff801`e9dbd207
Parameter 3 : ffffd000`5e7b22c0
Parameter 4 : 000001e1`1a75320b
Caused By Driver : intelppm.sys
Caused By Address : intelppm.sys+2207
File Description : Processor Device Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.3.9600.16384 (winblue_rtm.130821-1623)
Processor : x64
Crash Address : ntoskrnl.exe+153fa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052114-40250-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 297,696
Dump File Time : 5/21/2014 7:11:31 AM
==================================================
==================================================
Dump File : 052114-32203-01.dmp
Crash Time : 5/21/2014 5:56:58 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c000001d
Parameter 2 : fffff800`5dfae207
Parameter 3 : ffffd001`dd10c2c0
Parameter 4 : 00000372`923eee4d
Caused By Driver : intelppm.sys
Caused By Address : intelppm.sys+2207
File Description : Processor Device Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.3.9600.16384 (winblue_rtm.130821-1623)
Processor : x64
Crash Address : ntoskrnl.exe+153fa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052114-32203-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 303,168
Dump File Time : 5/21/2014 6:23:56 AM
==================================================
==================================================
Dump File : 052114-22468-01.dmp
Crash Time : 5/21/2014 3:29:55 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000096
Parameter 2 : fffff801`16dcd240
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : intelppm.sys
Caused By Address : intelppm.sys+2240
File Description : Processor Device Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.3.9600.16384 (winblue_rtm.130821-1623)
Processor : x64
Crash Address : ntoskrnl.exe+153fa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052114-22468-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 286,752
Dump File Time : 5/21/2014 3:31:48 AM
==================================================
==================================================
Dump File : 052114-25531-01.dmp
Crash Time : 5/21/2014 12:02:04 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c000001d
Parameter 2 : fffff800`b99a1207
Parameter 3 : fffff802`49561a00
Parameter 4 : 00000041`21c68e88
Caused By Driver : intelppm.sys
Caused By Address : intelppm.sys+2207
File Description : Processor Device Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.3.9600.16384 (winblue_rtm.130821-1623)
Processor : x64
Crash Address : ntoskrnl.exe+153fa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052114-25531-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 286,808
Dump File Time : 5/21/2014 12:03:04 AM
==================================================
==================================================
Dump File : 052014-36562-01.dmp
Crash Time : 5/20/2014 11:32:21 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c000001d
Parameter 2 : fffff800`f2b69207
Parameter 3 : ffffd001`c39b22c0
Parameter 4 : 00000218`cca47f3e
Caused By Driver : intelppm.sys
Caused By Address : intelppm.sys+2207
File Description : Processor Device Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.3.9600.16384 (winblue_rtm.130821-1623)
Processor : x64
Crash Address : ntoskrnl.exe+153fa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052014-36562-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 298,872
Dump File Time : 5/20/2014 11:34:00 PM
==================================================
==================================================
Dump File : 052014-28484-01.dmp
Crash Time : 5/20/2014 9:46:02 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c000001d
Parameter 2 : fffff800`52e8a207
Parameter 3 : fffff800`24f53a00
Parameter 4 : 00000007`b9324414
Caused By Driver : intelppm.sys
Caused By Address : intelppm.sys+2207
File Description : Processor Device Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.3.9600.16384 (winblue_rtm.130821-1623)
Processor : x64
Crash Address : ntoskrnl.exe+153fa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052014-28484-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 295,416
Dump File Time : 5/20/2014 9:47:20 PM
==================================================
==================================================
Dump File : 051814-82281-01.dmp
Crash Time : 5/18/2014 11:14:03 AM
Bug Check String :
Bug Check Code : 0x00020001
Parameter 1 : 00000000`00000011
Parameter 2 : 00000000`0026b139
Parameter 3 : 00000000`00001003
Parameter 4 : ffffe800`05220de0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+153fa0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.3.9600.17041 (winblue_gdr.140305-1710)
Processor : x64
Crash Address : ntoskrnl.exe+153fa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\051814-82281-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 324,352
Dump File Time : 5/18/2014 11:24:45 AM
==================================================
==================================================
Dump File : 050714-28531-01.dmp
Crash Time : 5/7/2014 6:54:15 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c000001d
Parameter 2 : fffff800`029ad207
Parameter 3 : ffffd000`201fb240
Parameter 4 : 00000029`e1993ac5
Caused By Driver : intelppm.sys
Caused By Address : intelppm.sys+2207
File Description : Processor Device Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.3.9600.16384 (winblue_rtm.130821-1623)
Processor : x64
Crash Address : ntoskrnl.exe+14dca0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\050714-28531-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 282,376
Dump File Time : 5/7/2014 6:55:19 PM
==================================================
 



My System SpecsSystem Spec
.
21 May 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
21 May 2014   #3
punksterhd

Windows 8.1 Pro X64
 
 

Here it Goes!
My System SpecsSystem Spec
.

21 May 2014   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000096, fffff8009b802240, 0, 0}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : intelppm.sys ( intelppm!SetGV3PerfState+28 )

Followup: MachineOwner
---------
Code:
ffffd000`521e1068  fffff800`a961df2c*** WARNING: Unable to verify timestamp for fltmgr.sys
*** ERROR: Module load completed but symbols could not be loaded for fltmgr.sys
 fltmgr+0x3f2c
These all look driver related to me.

Start by ensuring Windows is fully updated. Update all Intel drivers by allowing the site to scan and detect Intel devices:
https://downloadcenter.intel.com/Default.aspx

Code:
DAEMON Tools Pro Agent	"c:\program files (x86)\daemon tools pro\dtagent.exe" -autorun	K53SC\Michael	HKU\S-1-5-21-1622040776-349841881-1006366369-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
I recommend unistalling this tool completely - its a well know cause of BSOD's
My System SpecsSystem Spec
Reply

 intelppm.sys BSOD




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD NTOSKRNL intelppm.sys
Hi I have randomaly BSOD :( sometimes my windows didn't go on and stuck in the first screen . I need to restart it until its goes on and then most of the time I get bsod but if it run well I can use it few days without BSOD. I have acer aspire x1700 , geforce gt 430 , windows 7 intel core quad...
BSOD Help and Support
Getting BSoD after waking up from sleep Cause: intelppm.sys
Hi all I just did a fresh install of Windows 7 64bit on my computer and am having a bit of a problem, whenever I put the computer to sleep and wake it up it gives me the BSoD with intelppm.sys as the cause:cry:. Does anyone know what this driver is and what it does, any update to stop BSoD...
BSOD Help and Support
BSOD - Machine Check Exception intelppm
I'm going to try to make a long story short here. I've been fighting with my computer for the last couple of days. I foolishly flashed the BIOS in hopes of fixing a small problem I had (but was living just fine with it). I worked through several different errors (including an "uncorrectable...
BSOD Help and Support
debugged and got a intelppm.sys crash
not sure how to fix it. suggestions?
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 21:52.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App