BSOD under several different situations, see details.

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  1. Posts : 15
    Windows 7 Home Premium 64bit
       #1

    BSOD under several different situations, see details.


    I just put this computer together a few days ago and blew like a grand out of my tax money on it, everything was going dandy till my first of three BSoDs, all under different situations.

    I'm running Windows 7 Home Premium 64bit (retail) and there is VERY little installed, no more than WoW, Minecraft and some ancient Blizzard games.

    The following events are not as rapid as they seem, they are spread out over a couple days and some hours.

    My first BSoD happened during a flash game, at which point two things happened. First I did some research and found somewhere that Adobe flash has caused a BSoD for several people, something to do with hardware acceleration. Second, I decided it was probably a good idea to update my drivers and bios. I did those things and figured all was well.

    I then decided to move my Minecraft server from my previous computer to this one, rewrote the batch file and allocated 2GB of ram to it, hopped in and started playing. Not 10 minutes into it I experienced another BSoD. Setting that aside, I decided some WoW might clear my mind and help me think about what's going on here, shortly after I had yet another BSoD. I ran two passes of an extended Physical Memory test which came back with zero errors and threw my hands in the air and decided to seek help.

    Here I am.

    Attached are both the minidump files collected via Windows_NT6_BSOD_v3.03_jcgriff2_ and the .html from perfmon.

    I'm headed to work now, but I'll be back to hopefully check responses in about 10 hours. Thanks.
    Last edited by BinaryZael; 02 Mar 2012 at 12:40. Reason: additional info
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    These were related to netio.sys and usually when that happens it is because of your malware app. In your case AVG

    I note you have AVG.
    AVG can be a contributing cause of BSOD'S .
    Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST

    Download tools and utilities | AVG Worldwide

    Microsoft Security Essentials - Free Antivirus for Windows
      My Computer


  3. Posts : 15
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    I'll give that a shot and play stuff over the weekend and try to trigger a BSOD. I've had ancient computers forever and used AVG back when it was new, and since have become partial to it, but if it's going to start doing this business I'l drop it in favor of something else. I'll post back as to whether or not this solves my issue.
      My Computer


  4. Posts : 15
    Windows 7 Home Premium 64bit
    Thread Starter
       #4

    So I had another BSoD just now, and things were just looking up too. I was playing WoW and dxgmms1.sys seemed to be the culprit this time. After some research, all I could find were older posts about DX10, while I'm running DX11. At the time of Blue Screening, The game was running perfectly smooth, no hang, no lag. Attatched is the updated logs from the recent crash, as well as a .txt of dxdiag, I don't know if it provides any additional useful information, but it's there nonetheless.
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    BinaryZael said:
    So I had another BSoD just now, and things were just looking up too. I was playing WoW and dxgmms1.sys seemed to be the culprit this time. After some research, all I could find were older posts about DX10, while I'm running DX11. At the time of Blue Screening, The game was running perfectly smooth, no hang, no lag. Attatched is the updated logs from the recent crash, as well as a .txt of dxdiag, I don't know if it provides any additional useful information, but it's there nonetheless.

    Are you by chance overclocking?
      My Computer


  6. Posts : 15
    Windows 7 Home Premium 64bit
    Thread Starter
       #6

    I am not, I don't have the cooling for it, however my system runs very cool.
      My Computer


  7. Posts : 15
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    So, its been a few days and I just experienced another Blue Screen. This time during Minecraft, not doing anything special, just whizzing around aimlessly. I haven't messed with any voltages or BIOS settings in any way, nothing is clocked. The computer does randomly hang for a second once in a while with a buzz from the speakers as if it's about to crash but usually doesn't. Getting more and more concerned at this point where the hanging becomes more frequent and the BSoDs happen at lower and lower load levels. If anyone has any more suggestions I would love to hear them. Thanks in advance, as I'm headed off to work in a few.
      My Computer


  8. Posts : 15
    Windows 7 Home Premium 64bit
    Thread Starter
       #8

    So it happened again, just now... Playing Skyrim, not even in combat or doing anything that might cause any additional load. I was literally just sitting there for not even a few moments while I got my bearing. The sound buzzed for a moment while the game hung, then BSoD. The stop error was only there for a moment, as usual. I couldn't read the screen fast enough to see anything defining. While the Blue Screens do seem random, the only thing I see linking them is that they are triggered under situations of higher than normal load, meaning that the computer is not idling. I can browse just fine as far as I can tell. I have noted that I no longer get the BSoD related to netio.sys, and Microsoft Security Essentials is installed and running with AVG out if the picture, so that much has worked, but the problem persists.
    Attached is the usual.
      My Computer


  9. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #9

    Possible outdated driver:
    Code:
    gdrv	fffff880`06ea3000	fffff880`06eac000	Thu Mar 12 21:22:29 2009 (49b9d175)	000105ce		gdrv.sys
    gdrv.sys
    Remove Gigabyte Easy Saver - mobo power utility, it is known to cause crashes when it is out of date on Windows 7.


    Code:
    1. Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [D:\Kingston\BSODDmpFiles\BinaryZael\Windows_NT6_BSOD_jcgriff2\030912-19874-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506 Machine Name: Kernel base = 0xfffff800`03016000 PsLoadedModuleList = 0xfffff800`0325b670 Debug session time: Thu Mar 8 23:41:56.577 2012 (UTC - 6:00) System Uptime: 0 days 13:34:25.200 Loading Kernel Symbols ............................................................... ................................................................ ................... Loading User Symbols Loading unloaded module list ..... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 50, {fffff88008e19c78, 1, fffff80003050ab4, 1} Could not read faulting driver name Probably caused by : ntkrnlmp.exe ( nt!KeEnumerateKernelStackSegments+28 ) Followup: MachineOwner --------- 3: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* PAGE_FAULT_IN_NONPAGED_AREA (50) Invalid system memory was referenced. This cannot be protected by try-except, it must be protected by a Probe. Typically the address is just plain bad or it is pointing at freed memory. Arguments: Arg1: fffff88008e19c78, memory referenced. Arg2: 0000000000000001, value 0 = read operation, 1 = write operation. Arg3: fffff80003050ab4, If non-zero, the instruction address which referenced the bad memory address. Arg4: 0000000000000001, (reserved) Debugging Details: ------------------ Could not read faulting driver name WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800032c5100 fffff88008e19c78 FAULTING_IP: nt!KeEnumerateKernelStackSegments+28 fffff800`03050ab4 48894508 mov qword ptr [rbp+8],rax MM_INTERNAL_CODE: 1 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x50 PROCESS_NAME: System CURRENT_IRQL: 0 TRAP_FRAME: fffff8800331d850 -- (.trap 0xfffff8800331d850) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=fffff88008e12000 rbx=0000000000000000 rcx=fffffa80075278e0 rdx=fffff80003050458 rsi=0000000000000000 rdi=0000000000000000 rip=fffff80003050ab4 rsp=fffff8800331d9e0 rbp=fffff88008e19c70 r8=fffff8800331da90 r9=0000000000000001 r10=0000000000000000 r11=fffff800030a24c0 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei ng nz na pe nc nt!KeEnumerateKernelStackSegments+0x28: fffff800`03050ab4 48894508 mov qword ptr [rbp+8],rax ss:0018:fffff880`08e19c78=fffff88008e12000 Resetting default scope LAST_CONTROL_TRANSFER: from fffff80003025b24 to fffff80003092c40 STACK_TEXT: fffff880`0331d6e8 fffff800`03025b24 : 00000000`00000050 fffff880`08e19c78 00000000`00000001 fffff880`0331d850 : nt!KeBugCheckEx fffff880`0331d6f0 fffff800`03090d6e : 00000000`00000001 fffff880`08e19c78 fffff880`0331d800 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x461e2 fffff880`0331d850 fffff800`03050ab4 : fffff880`0331da98 00000001`00000001 fffff880`0331da90 fffff880`03782000 : nt!KiPageFault+0x16e fffff880`0331d9e0 fffff800`03050a5c : 00000000`00000000 00000000`00000001 fffff880`0331db78 fffffa80`075278e0 : nt!KeEnumerateKernelStackSegments+0x28 fffff880`0331da70 fffff800`03050a00 : 00000000`00000000 00000000`000000c8 00000000`00000000 fffff800`030363c3 : nt!MmOutPageKernelStack+0x34 fffff880`0331db50 fffff800`030c72f8 : 00000000`00000000 00000000`00000080 fffffa80`0697b890 fffffa80`0697b800 : nt!KiOutSwapKernelStacks+0x11c fffff880`0331dbc0 fffff800`0332dfee : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeSwapProcessOrStack+0x48 fffff880`0331dc00 fffff800`030845e6 : fffff880`02f65180 fffffa80`06a99040 fffff880`02f6ffc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a fffff880`0331dc40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16 STACK_COMMAND: kb FOLLOWUP_IP: nt!KeEnumerateKernelStackSegments+28 fffff800`03050ab4 48894508 mov qword ptr [rbp+8],rax SYMBOL_STACK_INDEX: 3 SYMBOL_NAME: nt!KeEnumerateKernelStackSegments+28 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4e02aaa3 FAILURE_BUCKET_ID: X64_0x50_nt!KeEnumerateKernelStackSegments+28 BUCKET_ID: X64_0x50_nt!KeEnumerateKernelStackSegments+28 Followup: MachineOwner ---------
    2. Loading Dump File [D:\Kingston\BSODDmpFiles\BinaryZael\Windows_NT6_BSOD_jcgriff2\030712-17908-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506 Machine Name: Kernel base = 0xfffff800`0300b000 PsLoadedModuleList = 0xfffff800`03250670 Debug session time: Wed Mar 7 10:59:03.680 2012 (UTC - 6:00) System Uptime: 0 days 0:56:05.288 Loading Kernel Symbols ............................................................... ................................................................ ................... Loading User Symbols Loading unloaded module list ..... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 109, {a3a039d8993ef7d0, 0, ea40e4e7deafb4bb, 101} Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE ) Followup: MachineOwner --------- 2: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* CRITICAL_STRUCTURE_CORRUPTION (109) This bugcheck is generated when the kernel detects that critical kernel code or data have been corrupted. There are generally three causes for a corruption: 1) A driver has inadvertently or deliberately modified critical kernel code or data. See http://www.microsoft.com/whdc/driver/kernel/64bitPatching.mspx 2) A developer attempted to set a normal kernel breakpoint using a kernel debugger that was not attached when the system was booted. Normal breakpoints, "bp", can only be set if the debugger is attached at boot time. Hardware breakpoints, "ba", can be set at any time. 3) A hardware corruption occurred, e.g. failing RAM holding kernel code or data. Arguments: Arg1: a3a039d8993ef7d0, Reserved Arg2: 0000000000000000, Reserved Arg3: ea40e4e7deafb4bb, Failure type dependent information Arg4: 0000000000000101, Type of corrupted region, can be 0 : A generic data region 1 : Modification of a function or .pdata 2 : A processor IDT 3 : A processor GDT 4 : Type 1 process list corruption 5 : Type 2 process list corruption 6 : Debug routine modification 7 : Critical MSR modification Debugging Details: ------------------ BUGCHECK_STR: 0x109 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff80003087c40 STACK_TEXT: fffff880`031b6498 00000000`00000000 : 00000000`00000109 a3a039d8`993ef7d0 00000000`00000000 ea40e4e7`deafb4bb : nt!KeBugCheckEx STACK_COMMAND: kb SYMBOL_NAME: ANALYSIS_INCONCLUSIVE FOLLOWUP_NAME: MachineOwner MODULE_NAME: Unknown_Module IMAGE_NAME: Unknown_Image DEBUG_FLR_IMAGE_TIMESTAMP: 0 BUCKET_ID: BAD_STACK Followup: MachineOwner ---------
    3. Loading Dump File [D:\Kingston\BSODDmpFiles\BinaryZael\Windows_NT6_BSOD_jcgriff2\030312-24819-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506 Machine Name: Kernel base = 0xfffff800`02e63000 PsLoadedModuleList = 0xfffff800`030a8670 Debug session time: Sat Mar 3 11:44:21.480 2012 (UTC - 6:00) System Uptime: 0 days 13:20:02.713 Loading Kernel Symbols ............................................................... ................................................................ .................. Loading User Symbols Loading unloaded module list .... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1000007E, {ffffffffc0000005, fffff88013dd1cee, fffff8800389e568, fffff8800389ddc0} Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+22 ) Followup: MachineOwner --------- 2: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Some common problems are exception code 0x80000003. This means a hard coded breakpoint or assertion was hit, but this system was booted /NODEBUG. This is not supposed to happen as developers should never have hardcoded breakpoints in retail code, but ... If this happens, make sure a debugger gets connected, and the system is booted /DEBUG. This will let us see why this breakpoint is happening. Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff88013dd1cee, The address that the exception occurred at Arg3: fffff8800389e568, Exception Record Address Arg4: fffff8800389ddc0, Context Record Address Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+22 fffff880`13dd1cee 488b18 mov rbx,qword ptr [rax] EXCEPTION_RECORD: fffff8800389e568 -- (.exr 0xfffff8800389e568) ExceptionAddress: fffff88013dd1cee (dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+0x0000000000000022) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: ffffffffffffffff Attempt to read from address ffffffffffffffff CONTEXT: fffff8800389ddc0 -- (.cxr 0xfffff8800389ddc0) rax=0f809e3e350e33b7 rbx=0000000000000000 rcx=fffffa8009b51000 rdx=fffffa8007eadd20 rsi=fffffa80080ee7d8 rdi=fffffa8009b51000 rip=fffff88013dd1cee rsp=fffff8800389e7a0 rbp=fffffa800b747790 r8=fffffa8007afc401 r9=0000000000000000 r10=0000000000000000 r11=00000000000001cd r12=00000000000000d2 r13=0000000000000001 r14=0000000000000000 r15=0000000000000001 iopl=0 nv up ei ng nz na po nc cs=0010 ss=0000 ds=002b es=002b fs=0053 gs=002b efl=00010286 dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+0x22: fffff880`13dd1cee 488b18 mov rbx,qword ptr [rax] ds:002b:0f809e3e`350e33b7=???????????????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 0 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: ffffffffffffffff READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003112100 ffffffffffffffff FOLLOWUP_IP: dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+22 fffff880`13dd1cee 488b18 mov rbx,qword ptr [rax] BUGCHECK_STR: 0x7E LAST_CONTROL_TRANSFER: from fffff88013dceed3 to fffff88013dd1cee STACK_TEXT: fffff880`0389e7a0 fffff880`13dceed3 : 00000000`00000000 fffffa80`080ee7d8 00000000`000000d2 00000000`00000000 : dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+0x22 fffff880`0389e7d0 fffff880`13de965d : 00000000`00000000 fffff8a0`0d526c30 fffffa80`00000000 fffffa80`07afc4e0 : dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0x43f fffff880`0389e9a0 fffff880`13de9398 : fffff800`043a3080 fffff880`13de8d00 fffffa80`00000000 fffffa80`00000000 : dxgmms1!VidSchiSubmitRenderCommand+0x241 fffff880`0389eb90 fffff880`13de8e96 : 00000000`00000000 fffffa80`076b7410 00000000`00000080 fffffa80`09abd010 : dxgmms1!VidSchiSubmitQueueCommand+0x50 fffff880`0389ebc0 fffff800`0317afee : 00000000`04ca85d7 fffffa80`09b508c0 fffffa80`0697b890 fffffa80`09b508c0 : dxgmms1!VidSchiWorkerThread+0xd6 fffff880`0389ec00 fffff800`02ed15e6 : fffff800`03055e80 fffffa80`09b508c0 fffff800`03063cc0 fffff880`01228384 : nt!PspSystemThreadStartup+0x5a fffff880`0389ec40 00000000`00000000 : fffff880`0389f000 fffff880`03899000 fffff880`0389e540 00000000`00000000 : nt!KxStartSystemThread+0x16 SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+22 FOLLOWUP_NAME: MachineOwner MODULE_NAME: dxgmms1 IMAGE_NAME: dxgmms1.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4ce799c1 STACK_COMMAND: .cxr 0xfffff8800389ddc0 ; kb FAILURE_BUCKET_ID: X64_0x7E_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+22 BUCKET_ID: X64_0x7E_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+22 Followup: MachineOwner ---------
    1. Possible causes are Memory problems... Graphics card memory problems... BIOS... Corrupted hard disk file system... Corrupted System Files... Missing Windows Updates... Drivers...
    2. A windows system process was terminated unexpectedly. Possible causes are hard disk errors... System file corruption... Viruses... Lack of Windows updates... Drivers...
    3. Caused by DirectX/Graphics Card/Graphics Card Drivers


    Thanks to Dave76 for help understanding possible causes.



    We will start with the common problems first (see bold possible causes). Do the following steps and test by doing your normal routine after each step to see if stability increases (the memory tests you can run concurrently as they will not increase stability unless you are forced to move modules around). Post back your results after each step, and if you get a blue screen crash, upload the files again and await further instructions after we are able to analyze the crash.

    If you can do your normal routine for a few weeks without a crash, and your crashes are usually more frequent than that, then the problem is likely solved.

    • If you are overclocking any hardware, please stop.

    • Download and install Malwarebytes. Update the software and run it, but do not start the free trial. Run a full scan of the system with Malwarebytes and with Microsoft Security Essentials. Post back your results.

    • Try re-installing DirectX using the Download: DirectX Redist (June 2010) - Microsoft Download Center - Download Details and see how the system responds.

      Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.

      1. Download the latest drivers for your display card(s)
      2. Click Start Menu
      3. Right Click My Computer/Computer
      4. Click Manage
      5. Click Device Manager from the list on the left
      6. Expand Display adapters
      7. Do the following for each adapter (in case you have multiple display cards)
        • Right click the adapter
        • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
        • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
      8. Restart your computer after uninstalling drivers for all display cards
      9. Install the latest driver for the display cards once Windows starts


      Alternatively:
      1. Login as an adminstrative user
      2. Download the latest drivers for your display card(s)
      3. Click Start Menu
      4. Click Control Panel
      5. Click Hardware and Sound
      6. Click Device Manager (the last link under Devices and Printers)
      7. Expand Display adapters
      8. Do the following for each adapter (in case you have multiple display cards)
        • Right click the adapter
        • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
        • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
      9. Restart your computer after uninstalling drivers for all display cards
      10. Install the latest driver for the display cards once Windows starts


    • Use the |MG| Video Memory Stress Test 1.7.116 Download to test your graphics card memory. Let the memory test run for at least seven passes; the more the better.

    • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

      If you swap any memory components, follow these steps for ESD safety:
      1. Shut down and turn off your computer.
      2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
      3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
      4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.

      Once these steps have been followed, it is safe to remove and replace components within your computer.

    • An underlying driver may be incompatible\conflicting with your system. Run Driver Verifier to find any issues. To run Driver Verifier, do the following:
      a. Backup your system and user files
      b. Create a system restore point
      c. If you do not have a Windows 7 DVD, Create a system repair disc
      d. Run Driver Verifier

      If Windows cannot start in normal mode with driver verifier running, start in safe mode. If it cannot start in safe mode or normal mode, restore the system restore point using System Restore OPTION TWO.

      Thanks to zigzag3143 for contributing to the Verifier steps.
      If you are unable to start Windows with all drivers being verified or if the blue screen crashes fail to create .dmp files, run them in groups of 5 or 10 until you find a group that causes blue screen crashes and stores the blue screen .dmp files.
      The idea with Verifier is to cause the system to crash, so do the things you normally do that cause crashes. After you have a few crashes, upload the crash reports for us to take a look and try to find patterns.
      My Computer


  10. Posts : 15
    Windows 7 Home Premium 64bit
    Thread Starter
       #10

    Alrighty, that's an impressive response. I didn't honestly thing anyone was working on it, but I had my hopes up, good thing too.

    I've removed Gigabyte Easy Saver, wasn't using it anyway.
    I'm not overclocking, no problems there.
    Downloaded, updated and ran the full scan in Malwarebytes with one return of "Adware.GamePlayLab". Removed that. Log attached.
    Re-installed DriectX
    Uninstalled, deleted and re-installed my graphics drivers

    There was an update, in spite of the fact that I had recently updated. (Old ver.285.66 -> New ver.295.73)
    I'm running vmt as we speak and it's currently at pass 3 with no errors, but I will let it run. I've downloaded memtest and plan to run that while I'm at work tomorrow and if necessary I will be swapping RAM, not my favorite activity but I'll do what must be done. I'm not overly concerned about ESD. I've got the static prevention tools and experience.
    After the (potentially) coming days of physically minmaxing my RAM I'll download and run Driver Verifier and attempt to collect dumps and post with more information when I have it.
    Thank you, all of you involved in this response for the information and detailed instructions. I'll be posting again in a few days.
      My Computer


 
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