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Windows 7: BSOD on a daily basis.

21 May 2014   #1
TmacNorcal

Windows 7 Ultimate x64
 
 
BSOD on a daily basis.

Hi all,
It's been awhile since I've been here but I need some help resolving a DAILY BSOD.
These have been occurring at some of the most inopportune times.

I've attached my debug file.
Any help would be greatly appreciated.

Best regards,

Tony


My System SpecsSystem Spec
.
21 May 2014   #2
Thedoctor44

 

Avast anti virus is causing issues, remove it and replace it with MSE and malwarebytes as the on demand scanner.

Tip   Tip

Make sure you don't enable the free trial of malwarebytes pro




Code:
Unable to load image \SystemRoot\system32\drivers\aswSP.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSP.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSP.sys
 aswSP+0x22141
You also have SCSI Pass Through Direct Host installed, and it's causing issues (It's a well known BSOD causer).

Code:
Unable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
 sptd+0x4aaf8
Remove this tool completely.

Post back the results.
My System SpecsSystem Spec
21 May 2014   #3
TmacNorcal

Windows 7 Ultimate x64
 
 

Thank you Doctor44 for your quick reply.
A couple things:
I already have the pro version of Malwarebytes, so I assume I should just leave this alone, correct?
I have an Avast subscription, which I can definitely get rid of. Is the protection adequate with MSE?
Lastly, is the SCSI Pass Through Direct Host enabled in the Bios? I can't find a way to remove this anywhere.

Thank you again for your help!!

Tony
My System SpecsSystem Spec
.

21 May 2014   #4
Thedoctor44

 

Here's how you can disable SCSI:

If your system has some problems with SPTD installation you can do as follows: If your system is already running then go to step 2 directly. Otherwise start from step 1.
Step 1. Boot in safe mode and press ESC key when you see on bottom line of display: "Press ESC to cancel loading SPTD.sys". This will abort loading of SPTD layer.Step 2. Find "HKEY_LOCAL_MACHINE\System\CurrentControlSet\ Services\sptd" registry key in REGEDIT and set DWORD Start value to 4 (i.e. disabled).Step 3. Reboot again in normal mode and check if your issue is solved.
To reenable SPTD restore the DWORD Start value back to '0' and reboot your computer.


warning   Warning

Messing with the registry can have serious consequences if done incorrectly, this is why you should backup the registry before changing anything.


information   Information

Backing up the Registry:
  1. Click Start, type regedit.exe in the search box, and then press Enter. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  2. In Registry Editor, locate and click the registry key or subkey that you want to back up.
  3. Click File > Export.
  4. In the Export Registry File dialog box, select the location where you want to save the backup copy to, and then type a name for the backup file in the File name field.
  5. Click Save.


information   Information

Restoring the Registry:
  1. Click Start, type regedit.exe in the search box, and then press Enter. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  2. In Registry Editor, click File > Import.
  3. In the Import Registry File box, select the location where you saved the backup copy to, click to select the backup file, and then click Open.
My System SpecsSystem Spec
04 Jun 2014   #5
TmacNorcal

Windows 7 Ultimate x64
 
 

Hey Doctor 44,

PC was running fine for awhile but started blue screening again a few days ago.
I've attached the latest log report. Can you see anything else that might be the culprit?

Thank you!
My System SpecsSystem Spec
04 Jun 2014   #6
Thedoctor44

 

I think it looks like bad RAM.

Memtest86 will test your RAM

information   Information

Run Memtest86 for at least 8 passes so we get enough information to confirm that your RAM isn't failing
My System SpecsSystem Spec
04 Jun 2014   #7
TmacNorcal

Windows 7 Ultimate x64
 
 

Will do. I'll let you know results.
My System SpecsSystem Spec
09 Jun 2014   #8
TmacNorcal

Windows 7 Ultimate x64
 
 

Hey Doctor 44,

I ran test on all 4 stick and got some errors. When I checked my RAM, it seems like one of the 4 sticks was not seated properly.
I took two out and ran test. 7 passes, all good. Ran test on the next 2 - 7 passes all good. Then I ran test on all 4 again, making sure they were all seated properly and no errors. So, for now all seems good. That may have been the problem. I'll let you know if I get any more BSODs. Thank you, again, for your assistance. Much appreciated!!!
My System SpecsSystem Spec
09 Jun 2014   #9
Thedoctor44

 

Very good

Any more issues let me know.

When you feel your issue has been resolved mark the thread as solved.
My System SpecsSystem Spec
12 Jun 2014   #10
TmacNorcal

Windows 7 Ultimate x64
 
 

Just had another shutdown. Seemed fine for awhile? I've attached log file. Thanks!
My System SpecsSystem Spec
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 BSOD on a daily basis.




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