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Windows 7: Blue Screen of Death

23 May 2014   #1
veasnagmail

Windows 7 plateform 64 bit
 
 
Blue Screen of Death

Hello All,
My computer can't boot up to windows, it's immediatly get blue screen and i even can't see what kind of code that error.

When i tried to booting to Safe Mode,
It's become blue screen when i saw it reached the path:
C:\windows\system32\driver\classpnp.sys

Can you help me to make this Windows run as normal?
What is the problem with this blue Screen?


My System SpecsSystem Spec
.
23 May 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi veasnagmail.

What does that blue screen say? Can you take a camera snap of that blue screen and upload it here?

Also try some other things .....

Boot to System Recovery Options . Try Safe Mode with Command Prompt. In the command prompt .... enter the command ....

start msconfig


It will open the system configuration window, with the "general" tab selected.
  • Click the "startup" tab. Click "Disable all" > Apply > OK.
  • Click on "services" tab. Check the "Hide all Microsoft Services"; Click "Disable all" > Apply > OK
Then try to boot again normally. Is it failing still?

Also follow it:
Troubleshooting Windows 7 Failure to Start
My System SpecsSystem Spec
23 May 2014   #3
veasnagmail

Windows 7 plateform 64 bit
 
 

Dear Arc,
Thanks for your time.
Here is the screen said.

and I can't even boot to safe mode, command prompt...
I can't boot all
but i can boot from DVD as simple.
My IE error to upload i mage and here is the erro code:
*** STOP: 0x0000007B (0XFFFFF880009A9928, 0xFFFFFFFFC0000034, 0x0000000000000000, 0x0000000000000000)
My System SpecsSystem Spec
.

24 May 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by veasnagmail View Post
*** STOP: 0x0000007B (0XFFFFF880009A9928, 0xFFFFFFFFC0000034, 0x0000000000000000, 0x0000000000000000)
It means Inaccessible Boot Device.

It may be either a HDD failure, or a boot sequence error, or a bootkit (a special type of malware).

Try three things:
  1. Seatools for DOS to test the HDD
  2. Windows Defender offline to scan for bootkit/rootkit.
  3. And a screenshot of the disk/boot parameters.
    Quote:
    Do you have access to another computer right now? If so, download Partition wizard Bootable CD (the last one in the link). Burn it in a blank CD or in a USB flash stick.

    Boot into Partition Wizards GUI following this instructions. When you are on the last screen, take a camera snap of the screen and upload the snap here.
    Screenshots and Files - Upload and Post in Seven Forums

    We need to see the partitions and parameters.
You need not to boot into windows for any of those, but you will need to have access to another computer to get the things ready.

Let us know the results.
My System SpecsSystem Spec
27 May 2014   #5
veasnagmail

Windows 7 plateform 64 bit
 
 

Dear Arc,
Thanks for your taking care of me.
When click on Attached file button==> click browse and insert picture and hit upload, it become blank window
So here is the link of that error

https://www.dropbox.com/s/e0w7phknxg...523_100059.jpg
My System SpecsSystem Spec
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 Blue Screen of Death




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