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Windows 7: BSOD was waiting for me when I returned to my laptop this evening.

23 May 2014   #1
Drawn

Windows 7 Home Premium 32bit
 
 
BSOD was waiting for me when I returned to my laptop this evening.

Returning from dinner, I was greeted with the BSOD.

I had only my browser up and running at the time.

I believe I was playing some MiniClip 8 Ball online pool hours earlier.

Not much help, I know.

Hoping someone could take a quick look and determine what the cause may have been.

You guys are the pro's.


Cheers.


My System SpecsSystem Spec
.
24 May 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hello Drawn,

Reduce items at start-up:Perform a clean boot: Scan with Kaspersky TDSSKiller:ESET online scanner: Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:Post a screenshot of your Hard Drive(s) using Crystal Disk Info software:Run a Hard Drive test:Run Disk Check on your hard disk for file system errors and bad sectors on it:Keep us posted.
My System SpecsSystem Spec
25 May 2014   #3
Drawn

Windows 7 Home Premium 32bit
 
 
Nothing Found in BSOD info?

Thanks for the response, but your reply suggests you have no specific information to share regarding my recent BSOD.

I would rather have some idea of what we're looking for here?


Cheers.
My System SpecsSystem Spec
.

26 May 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Unfortunately you cannot expect for a single "fix" button .... do only one particular thing and your issue is solved. That is rather a hypothesis than practice.

The crash dump is blaming Intel Management engine.
Code:
BugCheck D1, {b8, 2, 0, fffff88000e5870e}

*** WARNING: Unable to verify timestamp for TeeDriverx64.sys
*** ERROR: Module load completed but symbols could not be loaded for TeeDriverx64.sys
Probably caused by : TeeDriverx64.sys ( TeeDriverx64+e4fa )

Followup: MachineOwner
---------
Driver Reference Table - TeeDriverx64.sys

It is a widely used and trusted program. Though not anything compulsory. But still, it is very doubtful that management engine is failing itself. Tests must be done to make it sure that nothing else is contributing to this issue; and only then it is viable to go for the further steps, like removing management engine.

Let us know the results of the tests suggested in post #2.
My System SpecsSystem Spec
Reply

 BSOD was waiting for me when I returned to my laptop this evening.




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