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Windows 7: BSOD - Windows rebooted from bugcheck

29 May 2014   #11

Windows 7 Professional x64
 
 

Thank you Arc. I have disabled Driver Verifier. I cannot find Intel Smart Connect program but I do have an Intel Smart Connect Device. Do you want me to uninstall this device? Is it ok to have power management selected on my mouse as I use it to wake up the PC from sleep mode?


My System SpecsSystem Spec
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29 May 2014   #12
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Yes, better you uninstall the Intel Smart Connect Device.

And, other than the Smart Connect, apparently there is no more need to be worried about the power management policy ATM.
My System SpecsSystem Spec
29 May 2014   #13

Windows 7 Professional x64
 
 

Thankyou Arc, will let you know if that fixes BSOD.

Cheers PU
My System SpecsSystem Spec
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30 May 2014   #14

Windows 7 Professional x64
 
 

Hi Arc,

I have uninstalled Intel Smart Connect device and associated driver. However this device has now been automatically reinstalled when I rebooted my PC.

I have a Sennheiser wireless headset that did not come with a driver disc and I cannot find on their website any driver downloads for the RS170 (HDR170). When this device is plugged into my PC (which it usually is) then it is showing up as missing a driver after I finished uninstalling Intel Smart Connect Device. I assume that what is happening is that the default driver for this device is found through an auto driver download on the net, and it happens to be installed through Intel Smart Connect. Could this be possible? Can you suggest a workaround for this problem please?
My System SpecsSystem Spec
30 May 2014   #15
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Hi mate. I have asked for some better guidance. Please be there, very soon someone will come with some better idea. I also will be there if any further BSODs are needed to read.
My System SpecsSystem Spec
31 May 2014   #16

Windows 7 Professional x64
 
 

Thanks Arc - appreciate all your help.

Cheers PC
My System SpecsSystem Spec
19 Jun 2014   #17

Windows 7 Professional x64
 
 
BSOD - Windows rebooted from bugcheck

Hi Arc,

Had no problems until yesterday. Got the BSOD attached after putting my PC into sleep mode. When it was activated by mouse movement, it activated ok but a little while later (with no activity), it developed this BSOD.

Is this BSOD similiar to the others I was having?
My System SpecsSystem Spec
19 Jun 2014   #18
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Not the same bugcheck code.
Code:
BugCheck 24, {1904fb, fffff8800a37ea68, fffff8800a37e2c0, fffff8800170ca53}

Probably caused by : Ntfs.sys ( Ntfs!NtfsFcbTableCompare+3 )

Followup: MachineOwner
---------
But the probability of failing RAM still continues with this one, too; though apparently it may be a storage failure.

Make it sure that your SSD is running with the latest firmware.
How to Upgrade Samsung SSD Firmware | StorageReview.com - Storage Reviews

Also turn off windows search, as a test.
Windows Search - Turn On or Off

Let us know the result.
My System SpecsSystem Spec
04 Jul 2014   #19

Windows 7 Professional x64
 
 

Hi Arc,

I have tested my PC with Windows Search off for the last two weeks. There has not been a BSOD event in that time. What does this suggest about the underlying cause of problems with my setup?

I have the latest Samsung SSD firmware installed and continually check it is up to date.

Is there a chance that the RAM is faulty?

Cheers PuterUser
My System SpecsSystem Spec
04 Jul 2014   #20
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Quote   Quote: Originally Posted by PuterUser View Post
Hi Arc,

I have tested my PC with Windows Search off for the last two weeks. There has not been a BSOD event in that time. What does this suggest about the underlying cause of problems with my setup?
The search mechanism causes stop 0x24 BSODs, as I have seen earlier too. That is why I suggested you to disable it. May be it somehow does not match with teh file system structure, I am not very sure. But disabling search works.

Quote   Quote: Originally Posted by PuterUser View Post
Is there a chance that the RAM is faulty?
With a faulty RAM, you would have got some good lot of BSODs within last two weeks. Still, I think you should test the RAM modules with memtest86+, in order to be sure about it.
My System SpecsSystem Spec
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 BSOD - Windows rebooted from bugcheck




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