BSOD After Computer goes into SLEEP mode.

Blue1445 · 24 May 2014

Hello, I recently started having trouble with my computer shutting down after placing it into SLEEP mode. Here is the Error information:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: FFFFF8A00032EF58
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80002CBA25B
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\052414-23088-01.dmp
C:\Users\Harold\AppData\Local\Temp\WER-50029-0.sysdata.xml

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Thank you for the help.

Arc · 24 May 2014

Hi Blue1445.

The display driver is too old, and it needs update. Update it, but not to the latest. Install version 13.9 WHQL only.

Previous AMD Catalyst? Display Drivers

Let us know the results, as it may need further troubleshooting.
________________________

Code:

fffff880`03316208  fffff880`03e7b0c6Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
 atikmpag+0x50c6
________________________________
fffff880`03e76000 fffff880`03ec7000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Wed Jun 29 07:41:21 2011 (4E0A89C9)
    CheckSum:         00051127
    ImageSize:        00051000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4