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Windows 7: Costant BSOD while using my PC

25 May 2014   #1
ceccoso1

Windows 7
 
 
Costant BSOD while using my PC

Hello, i'm new here.
Since i can't solve it on my own, which i usually do, i'd like you guys to check if i can solve my BSOD problem
here's my minidumps
Thank you
P.S : i also tried fresh installing windows 8 but it doesn't even start the installer, saying that my pc has a problem
[ATTACH]System info[/ATTACH]


My System SpecsSystem Spec
.
25 May 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to the forum ceccoso1,

There seems to be some hardware bugcheck from your dumps.
Code:
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Sun May 25 12:02:00.659 2014 (UTC + 6:00)
System Uptime: 0 days 0:00:27.409
BugCheck A, {fffff82002a17950, 2, 0, fffff80002893e42}
Probably caused by : ntkrnlmp.exe ( nt!KiSignalSynchronizationObject+42 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Sat May 24 20:18:18.700 2014 (UTC + 6:00)
System Uptime: 0 days 0:00:11.450
BugCheck 124, {0, fffffa800498c8f8, 0, 0}
Probably caused by : AuthenticAMD
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Sat May 24 20:13:12.020 2014 (UTC + 6:00)
System Uptime: 0 days 0:00:16.770
BugCheck 50, {fffff82002689440, 8, fffff82002689440, 5}
Probably caused by : fileinfo.sys ( fileinfo+13e6 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Sat May 24 20:05:02.005 2014 (UTC + 6:00)
System Uptime: 0 days 0:07:45.505
BugCheck 50, {fffff920c00c89e0, 0, fffff96000317d03, 5}
Probably caused by : win32k.sys ( win32k!PanSynchronize+1b )
BUGCHECK_STR:  0x50
PROCESS_NAME:  csrss.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Sat May 24 19:56:49.593 2014 (UTC + 6:00)
System Uptime: 0 days 0:05:13.342
BugCheck A, {120105, 2, 0, fffff800026bf9ad}
Probably caused by : hardware ( nt!IopGetMountFlag+8d )
BUGCHECK_STR:  0xA
PROCESS_NAME:  firefox.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Sat May 24 19:33:42.309 2014 (UTC + 6:00)
System Uptime: 0 days 0:00:12.058
BugCheck D1, {1, 2, 8, 1}
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Mon Mar  7 05:24:06.122 2011 (UTC + 6:00)
System Uptime: 0 days 0:02:33.246
BugCheck A, {fffff10003b05c40, d, 0, fffff800032e319c}
Probably caused by : amdppm.sys ( amdppm+37f2 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Reduce items at start-up:Perform a clean boot: Recommended antivirus software for Windows 7 based on stability compared to others:-
warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.




Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-

PxHlpa64.sys Thu Mar 13 07:58:17 2008 (47D88A39)
Sonic CD/DVD driver (used by many different CD/DVD programs)
Driver Reference Table - PxHlpa64.sys

Rt64win7.sys Thu Feb 26 15:04:13 2009 (49A65B0D)
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
Driver Reference Table - Rt64win7.sys

NuidFltr.sys Fri May 8 14:53:31 2009 (4A03F30B)
Microsoft Intellipoint mouse driver
Driver Reference Table - NuidFltr.sys

dtsoftbus01.sys Fri Jan 13 19:45:46 2012 (4F10358A)
Daemon Tools driver [br] Possible BSOD issues in Win7
Driver Reference Table - dtsoftbus01.sys

AODDriver2.sys Thu Apr 5 15:23:37 2012 (4F7D6499)
AMD Overdrive; also in EasyTune6 for Gigabyte motherboard [br] Known BSOD issues in Win7[br][br]Part of AMD Fuel[br][br]Location: C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys
Driver Reference Table - AODDriver2.sys

Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows you to remove leftover registry:-To perform a clean install of a driver, follow this tutorial:

Scan with Kaspersky TDSSKiller:ESET online scanner: Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:Post a screenshot of your Hard Drive(s) using Crystal Disk Info software:Run a Hard Drive test:Run Disk Check on your hard disk for file system errors and bad sectors on it:Check for heating issues using Speccy or HWmonitor

Upload a screen shot: Post back with results.
My System SpecsSystem Spec
25 May 2014   #3
ceccoso1

Windows 7
 
 

im currently updating the drivers, I cant do a clean install tho cause i can only load on safe mode, otherwise it BSODS
i should also point something that imo is relevant: i tried installing windows 8 on both of my hard drives i own, and it shows the same problem. I think this means that i've got an hardware problem? because the problem with this pc started when there was a thunder and the power stopped for a while, maybe the mobo is damaged or something?
My System SpecsSystem Spec
.

25 May 2014   #4
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

First, please fill out your system specs as detailed as possible. You can click 'My System Specs' in the lower left corner of your last post and there will be a link to update system specs. If you would like to see what we need, click My System Specs at the bottom of this post and see mine. If you need help with them, this will help System Info - See Your System Specs Also, if you have a OEM computer, please include the Manufacturer and the model number and whether it is a laptop or a desktop. Knowing what hardware we are dealing with will help us help you.

Please go into BIOS and tell me the value of your +12V, +5V and the +3.3V as well as the CPU temp and the Motherboard temps.
My System SpecsSystem Spec
25 May 2014   #5
ceccoso1

Windows 7
 
 

i added my system specs in the attachments,
CPU temp : 24░c
system temp: 25░
cpu vcore: 1.336 v
3.3v: 3.264 v
5v : 4.970 v
12v : 12.144 v
My System SpecsSystem Spec
25 May 2014   #6
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Have you run all the Virus scans and other programs Kookat suggested? If not, please do so first. All of your voltages look OK. If you are overclocking anything, please set everything back to default levels.

First, I would like you to run Seatools, Seagate's diagnostic program,to check your hard drive. Please run the short drive self test and the long drive self test. Please run Seatools for DOS. It will get better results.

Next, please run memtest86+ to test your ram for errors. Please run it for a full 8 passes. It has to be run for 8 passes all at the same time. It requires 8 complete passes to fully test the ram for errors. I would recommend you use version 4.20. If you want to run it from a USB Flash drive, download the pre configured usb installation download, otherwise download the zip file which contains an ISO file which needs to be burned to a CD, not copied, but burned with an image burning software or the Windows image burning tool, which is included in your installation. It will take several hours to run the 8 passes. It's best left running overnight. If you get an error, you can stop the test right then by pushing escape.

If at any time you don't understand what the instructions are, or have any questions, please feel free to ask. I don't mind at all.

Also, please run sfc /scannow the system file checker to check for corrupted or missing files. Pleas use option 2 here SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
26 May 2014   #7
ceccoso1

Windows 7
 
 

How can i run the memtest for 8 hours, im sure it'd crash way before
I scanned with kaspersky's tdss killer and no problems were found, wasnt able to install eset anti virus program tho. atm im running memtest. I'll update with the result
My System SpecsSystem Spec
26 May 2014   #8
ceccoso1

Windows 7
 
 

Memetest is 20 minutes in and already found several errors, check it out.
My System SpecsSystem Spec
26 May 2014   #9
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Run the virus scans first, then run the sfc /scannow. We want it to say there are no integrity violations at the end. If it found some files, even if it said it can't fix them, reboot and run it again. Do this at least 3 times or until it says what we want it to say.
Run the short and long test with Seatools.

How long can you run Prime95? ( Hardware - Stress Test With Prime95 ) Keep CPUz and a temp monitoring program open while running it. I want to know the highest temp of your CPU before you quit it or BSOD, that means you will have to watch it closely. But, we have to go through the process to find out which component is bad.

That will tell us the computer has no Virus, the hard drive is OK, the system files are not the problem. So, what's left? It leaves the Ram, Motherboard, CPU (if you BSOD) and the PSU. Of that list, the CPU is the least likely to be bad, In normal circumstances, the ram is most likely to be bad. But because of the bad Thunderstorm, the PSU is the most likely. If an electrical surge damaged anything, it went through the PSU first. What Brand, Model and size PSU do you have? If it continued through the PSU it could have damaged everything, but the motherboard is the most likely. That's just my opinion. There is no test for the motherboard, It is the process of elimination. So, we next need to check the ram. memtest86+ is the only reliable ram test. Even if it bsods, we can see if any errors show up first.

Hardware testing is difficult and very time consuming, but it is the only way we have to test it. There are other ways, but it requires extremely expensive equipment, which none of us have. So, we go through the process. It is simply the process of elimination. You could start replacing one component at a time until you find the problem component. But, you will spend a great deal of money doing that. If you are going to do that, I would recommend building a newer computer. I would see if you have some friends with an extra PSU that would be able to swap with you if it comes to that. It is much better to do that than buy another one just to try. The same with other things, like the graphics card.
My System SpecsSystem Spec
26 May 2014   #10
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Quote   Quote: Originally Posted by ceccoso1 View Post
Memetest is 20 minutes in and already found several errors, check it out.
Several errors? 6317 so far. Replace the ram. That is at least most of you problems. Your specs say you have Corsair ram. Corsair has a lifetime warranty on their ram. They will replace it. But, that means you will be without a computer for 3 weeks or so. so, you can replace the ram yourself or buy new ram. It's entirely up to you, but whatever you do, get a kit of ram rather than individual sticks. A kit is tested to work together where individual sticks are not, and in some cases won't.
My System SpecsSystem Spec
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