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Windows 7: BSOD installing Service pack 1

25 May 2014   #1
Faunzy

Windows 7 32bit Ultimate
 
 
BSOD installing Service pack 1

Hello,
My friend is getting BSOD 0x7b when starting up his computer after he tried updating his windows 7 to service pack 1. All goes back to normal after using system restore. Sorry I didn't include the log file don't have access to that pc at the moment. As I understand this happens because of a corrupt device. So my question is how do I check which device is messing everything up with the least effort? Thank you in advance for the assistance.


My System SpecsSystem Spec
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29 May 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Faunzy View Post
Hello,
My friend is getting BSOD 0x7b ......
Stop 0x7B means INACCESSIBLE_BOOT_DEVICE.

It may be caused by a HDD failure including lack of free space in the HDD, a malware infection specially in the system reserved partition (bootkit), messed up boot sequence, or any file system error in the disc.

Usually it makes the computer impossible to boot. But it is good the system restore solved the issue.

For precautionary actions, test the HDD: 12 Free Hard Drive Testing Software Tools

Also scan the system for possible virus infection with the following programs (not with the installed antivirus).
Let us know for any further issue.
My System SpecsSystem Spec
30 May 2014   #3
Faunzy

Windows 7 32bit Ultimate
 
 

Thank you for your help. Oh and I assume I should try installing service pack 1 afterwards?
My System SpecsSystem Spec
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30 May 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Yes, you should.
My System SpecsSystem Spec
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 BSOD installing Service pack 1




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