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Windows 7: Desktop Freezes frequently time to time, need help please!

26 May 2014   #1
denden

Windows 7 Home Premium 64bit
 
 
Desktop Freezes frequently time to time, need help please!

Just a few minutes ago I had music playing, youtube on watching pranks, and had a game loaded and running on my chrome browser, my whole computer froze up and started making noises(I guess the noise was from the video I was watching, it was like spitting out sounds from the video while being frozen, can't move the mouse or anything for 15-30seconds) then it comes back to normal and I can use the computer again.

Not sure what I need to do to check what's the problem, so far i think i really only had 1 BSOD, but not really sure as other people in my family use this computer as well. But the freezes happen quite often when ur watching movies, playing games that take a lot of processing power, etc. Anything I can do to solve this problem? Thank you!

Edit: Looks like I've had 3-4 freezes so far on my desktop all in one computer in the past 30mins, 1 before this post and 2 after this post. Really driving me crazy, never really had a problem with this computer before, I even reformatted my hdd, reinstalled my win7 like a month ago, still getting these annoying freezes, not sure if this is the correct place to post it in, if I posted in the wrong section, please point me in the right direction so I can get fast replies on this problem. Thank you!


My System SpecsSystem Spec
.
26 May 2014   #2
Thedoctor44

 

These dump files are fairly old but I will try to use them as guidance.

You have had two 0x116 bugchecks which indicate an attempt to reset the display within the allocated time interval failed.
There are two main causes for such bugchecks.
A bad display driver or a faulty GPU.
Your display driver is out of date..

Code:
1: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0483e000 fffff880`05343700   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Jul 28 01:41:15 2009 (4A6E492B)
    CheckSum:         00B12301
    ImageSize:        00B05700
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
It looks like you're using a laptop.
Therefor you should update your display driver form your manufacturers website, in this case it looks like a Sony VAIO.

Secondly because you reinstalled I am leaning towards a failing GPU but we can't be certain yet.
Run Furmark after updating your display driver.


Stress test your graphics card with Furmark

I recommend running it for around 30 minutes

warning   Warning

Furmark will increase the temperature of your GPU rapidly so keep and eye on your temperatures
My System SpecsSystem Spec
26 May 2014   #3
denden

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Thedoctor44 View Post
These dump files are fairly old but I will try to use them as guidance.

You have had two 0x116 bugchecks which indicate an attempt to reset the display within the allocated time interval failed.
There are two main causes for such bugchecks.
A bad display driver or a faulty GPU.
Your display driver is out of date..

Code:
1: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0483e000 fffff880`05343700   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Jul 28 01:41:15 2009 (4A6E492B)
    CheckSum:         00B12301
    ImageSize:        00B05700
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
It looks like you're using a laptop.
Therefor you should update your display driver form your manufacturers website, in this case it looks like a Sony VAIO.

Secondly because you reinstalled I am leaning towards a failing GPU but we can't be certain yet.
Run Furmark after updating your display driver.


Stress test your graphics card with Furmark

I recommend running it for around 30 minutes

warning   Warning

Furmark will increase the temperature of your GPU rapidly so keep and eye on your temperatures
It's an VAIO® L Series All-in-One Touch Screen, so I can see why you would think it's a laptop as the graphics card in this pc are usually used for laptops then desktops. Not sure why I have the oldest dump from 2009, as I should have some newer ones then that, but who knows, maybe a reformat for rid of those dumps, I'll try what you have suggested, even tho I installed all my drivers/updated them right when i installed fresh clean win7 using the recovery partition.
My System SpecsSystem Spec
.

26 May 2014   #4
denden

Windows 7 Home Premium 64bit
 
 

Also if it wouldn't be much trouble, you think you can tell me what should i click to download that display driver? As there couple links on that site, not sure if it's under "video" or "picture motion browser" or none of those lol. link: Sony eSupport - VPCL111FX - Support
My System SpecsSystem Spec
26 May 2014   #5
Thedoctor44

 

It would be under video but that's the same driver version.

If you create a restore point first.
Before changing drivers!
These are useful instructions

System Restore Point - Create

Then you can try here:

Drivers | GeForce

That should be the correct driver based on your system specs.
Windows 7 64bit Nvidia geforce G210m.

warning   Warning

If it's not the same and you have changed your system specs then do not download the driver.
My System SpecsSystem Spec
26 May 2014   #6
denden

Windows 7 Home Premium 64bit
 
 

No luck =/ I think i tried downloading the latest driver off geforce site, and other sites before, couldn't get it installed due to compatibility issues, the computer is as is since I bought it, nothing has been changed. =/
My System SpecsSystem Spec
26 May 2014   #7
Thedoctor44

 

It might not work due to the timestamp of the current driver but I'd give Furmark a shot.
My System SpecsSystem Spec
26 May 2014   #8
denden

Windows 7 Home Premium 64bit
 
 

Ran the furmark gpu test for 32mins or so, attached a excel spreadsheet of the results it gave.

Edit: Almost forgot, before I ran the test I downloaded the automatic driver update form geforce site, it updated to whatever up-to-date my gpu driver should be.(NVidia GeForce experience or some b.s., i think i had geforce experience before, and it caused trouble. but i'll see if it does anything now.)

Edit: Not sure if really updated my driver to the best possible one as the system information, driver version hasn't changed. I was thinking maybe trying installing this driver to see if anything changes/makes it better. NVIDIA DRIVERS GeForce 335.23 Driver WHQL

Also what I have atm after it auto updated with geforce experience or w.e.
My System SpecsSystem Spec
26 May 2014   #9
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

From post #1

Quote:
Just a few minutes ago I had music playing, youtube on watching pranks, and had a game loaded and running on my chrome browser, my whole computer froze up and started making noises
I'm thinking this is a bit much to ask that hardware to do all at one time.

VAIO® L Series All-in-One Touch Screen
My System SpecsSystem Spec
26 May 2014   #10
denden

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
From post #1

Quote:
Just a few minutes ago I had music playing, youtube on watching pranks, and had a game loaded and running on my chrome browser, my whole computer froze up and started making noises
I'm thinking this is a bit much to ask that hardware to do all at one time with the cooling system it has.

VAIO® L Series All-in-One Touch Screen
Maybe so, but I've had this computer for good coupe years, and i never had a problem running music+playing a game+browsing on internet/watching a movie.(plus I'm not playing high end game or anything, just a flash game) So i was trying to find a solution on how to solve the freezing problems, etc. Was also wondering if my gpu was failing or any piece of hardware inside, or it's just the load I'm making it handle?

Edit: I also try and blow out he dust from within 1-3weeks, but it's kinda hard since it's kinda lame to take it apart just to blow it out, so i make due with however I can to blow out the dust, etc.
My System SpecsSystem Spec
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 Desktop Freezes frequently time to time, need help please!




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