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Windows 7: BSOD DRIVER_POWER_STATE_FAILURE ntoskrnl.exe+75bc0

26 May 2014   #1
jonci

win 7 professional x64
 
 
BSOD DRIVER_POWER_STATE_FAILURE ntoskrnl.exe+75bc0

Hi all,

Last few days I'm experiencing BSOD.
After couple of days of browsing, searching, updating drivers etc. I find myself powerless.
Please, can anyone help?
Thank you in advance.
Jonci


My System SpecsSystem Spec
.
26 May 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi jonci.

Yours a HP ProBook 4510s and it should have a webcam.
Quote:
Optional 2 MP webcam:
  • Supports videoconferencing and still image capture
  • Improved quality for video streaming and still image capture (1600x1200 resolution)
  • Up to 30 frames/sec
  • Fixed focus lens
  • 16-bit true color (camera sensor up to UXGA resolution)
Do you use any other webcam?

Can you disable your webcam, at least as a test?

After disabling the webcam, put the computer to sleep, then wake it up. Do it a few times.

Does it still BSOD while waking up? Let us know.
______________________________________
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8005803620, fffff80004108518, fffffa800654e010}

Probably caused by : usbccgp.sys

Followup: MachineOwner
---------
My System SpecsSystem Spec
27 May 2014   #3
jonci

win 7 professional x64
 
 

Hi Arc,
Thank you for your fast reply.
Yes, my notebook has a webcam, but I don't used it at least for 4 years.
But I follow you advice, cam is disabled and my laptop was sleep and waked up for 3 times.
I will let you know if it helps.
many thanks
Jonci
My System SpecsSystem Spec
.

27 May 2014   #4
jonci

win 7 professional x64
 
 

Hi Arc!

All day working without BSOD!
The problem seems to be solved.
Thank you!
Jonci
My System SpecsSystem Spec
27 May 2014   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Good news.

Let us know for any further issue.
My System SpecsSystem Spec
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 BSOD DRIVER_POWER_STATE_FAILURE ntoskrnl.exe+75bc0




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