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Windows 7: BSOD otfen, zipped file from required software run

26 May 2014   #1
chedderslam

Windows 7 and XP on my server
 
 
BSOD otfen, zipped file from required software run

Please help, seems to happen when restoring from crashplan.

Core i7 920, dual asus direct cu ii gtx 570, corsair 1000hx, 12 gigs dominator ram, dual 256 gig vertex 4. Avast premier, spyboy s&d, malwarebytes, hitman pro all clean in safe mode. also ran combo fix.




My System SpecsSystem Spec
.
27 May 2014   #2
Thedoctor44

 

I'm struggling to find anything with Small Memory Dumps.

Follow these instructions on how to change to Kernel Memory Dumps.

Dump Files - Configure Windows to Create on BSOD

Once changed wait for another BSOD, then upload the new dump file to a file sharing website like OneDrive.
The new dump file will be located in C:/Windows/memory.dmp.

Don't zip it up as it corrupts the dump file by compressing it.
My System SpecsSystem Spec
28 May 2014   #3
chedderslam

Windows 7 and XP on my server
 
 

ok, i have had another BSOD and followed the instructions. Here is a skydrive link:
https://onedrive.live.com/redir?resi...2FFD7A2A%21151
My System SpecsSystem Spec
.

29 May 2014   #4
Thedoctor44

 

Most likely a driver at fault.
Looking at the Page Frames I can see the amount of page table entries have fallen below zero which normally means a driver has called the MmUnlockPages rountine too many times in MDL.

Code:
2: kd> dt nt!_MMPFN fffffa80015c69c0
   +0x000 u1               : <unnamed-tag>
   +0x008 u2               : <unnamed-tag>
   +0x010 PteAddress       : 0xfffff6fb`400001e0 _MMPTE
   +0x010 VolatilePteAddress : 0xfffff6fb`400001e0 Void
   +0x010 Lock             : 0n1073742304
   +0x010 PteLong          : 0xfffff6fb`400001e0
   +0x018 u3               : <unnamed-tag>
   +0x01c UsedPageTableEntries : 0xffff
   +0x01e VaType           : 0 ''
   +0x01f ViewCount        : 0 ''
   +0x020 OriginalPte      : _MMPTE
   +0x020 AweReferenceCount : 0n128
   +0x028 u4               : <unnamed-tag>
Looking at your raw stack I can see that your Intel Rapid Storage technology is installed which causes quite a few issues.

Code:
fffff880`138bda00  fffff880`051a2100 dump_iaStor+0x154100
fffff880`138bda08  fffff880`0507fbb4 dump_iaStor+0x31bb4
fffff880`138bda10  fffff880`051a2100 dump_iaStor+0x154100
fffff880`138bda18  fffff880`05158b78 dump_iaStor+0x10ab78
fffff880`138bda20  fffff880`050ce6a0 dump_iaStor+0x806a0
fffff880`138bda28  fffff880`050aa189 dump_iaStor+0x5c189
fffff880`138bda30  fffff880`050ce6a0 dump_iaStor+0x806a0
fffff880`138bda38  00000000`00000000
fffff880`138bda40  fffff880`050ce7e0 dump_iaStor+0x807e0
fffff880`138bda48  fffff880`050726f2 dump_iaStor+0x246f2
fffff880`138bda50  fffff880`0511b4d8 dump_iaStor+0xcd4d8
fffff880`138bda58  fffff880`0507bf2d dump_iaStor+0x2df2d
fffff880`138bda60  fffff880`138bdac0
fffff880`138bda68  00000000`00000000
fffff880`138bda70  fffff880`0507fa20 dump_iaStor+0x31a20
fffff880`138bda78  fffff880`0519d688 dump_iaStor+0x14f688
fffff880`138bda80  fffff880`0519d6a0 dump_iaStor+0x14f6a0
fffff880`138bda88  00000000`00000000
fffff880`138bda90  fffffa80`0af861a0
fffff880`138bda98  fffff880`05078796 dump_iaStor+0x2a796
fffff880`138bdaa0  fffffa80`0af861a0
fffff880`138bdaa8  fffffa80`0af861a0
fffff880`138bdab0  fffff880`050aa290 dump_iaStor+0x5c290
fffff880`138bdab8  fffff880`0511b020 dump_iaStor+0xcd020
fffff880`138bdac0  fffff880`138bdaa0
fffff880`138bdac8  fffff880`0507879e dump_iaStor+0x2a79e
fffff880`138bdad0  fffff880`050aa290 dump_iaStor+0x5c290
fffff880`138bdad8  fffff880`0511b020 dump_iaStor+0xcd020
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "Disc Drives" by clicking on the triangle in front of it.
  5. Select one item under it, right click, uninstall.
  6. Continue the process for all items under "Disc Drives"
  7. Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.
My System SpecsSystem Spec
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 BSOD otfen, zipped file from required software run




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