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Windows 7: BSOD - primarily when using Lightoom (sometimes just randomly)

01 Jun 2014   #21
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Quote   Quote: Originally Posted by Golden View Post
Did you replace the faulty RAM?

If I recall correctly, you:

1. Got 2 errors when all the DiMM's were inserted; and
2. Got 0 errors when you tested them individually

When you performed the individual tests, did you run for a minimum of 8 passes on each?

If you haven't solved this particular issues, then I would concluded either the RAM and/or motherboard is faulty. You will continue to experience 0x124 BSOD's until you get to the bottom of that.


Golden is 100% correct. If you have ram problems, a clean install will not help. The ram issue has to be dealt with before anything else. You are getting 0X124 errors which indicate a hardware problem. You received errors while testing ram. The next step is obvious. You have a ram problem. You need to label the sticks and run each stick in each slot for a minimum of 8 passes or until you receive an error. If you receive an error , stop the test and move the stick to the next slot and run the test again, and note which stick received errors and in which slots. That is the only way to determine if the problem is the ram or the motherboard Dimm Slots. Corsair is a reputable and well respected company and has a lifetime warranty on their ram, if you are concerned about that. But, you can have either a bad Motherboard or bad ram. You have to determine which one before proceeding. Again, a clean install will not help and it is not a driver problem. As long as your ram is throwing errors, you will BSOD. You have to fix that before proceeding any further. Period, end of story.


My System SpecsSystem Spec
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09 Jun 2014   #22
odessit40

Windows 7 Ultimate x64
 
 

So here's the latest update:
1. Brand new board - checked compatibility with CPU and RAM...both are good
2. Clean Install...
3. Ran Memtest Pro for 8 passes - 0 errors

the system still gives me BSOD - says unrecoverable hardware problem

Will post memdump here shortly.

I am clueless at this point...only 2 ideas are left
1. Either the hard drive carrying the photos has gone bad
2. Lightroom version is corrupt and is causing issues
and possibly not enough voltage to RAM? - i have Vengeance 4gb x 4 - with specs 9-9-9-24 with 1.5v
My System SpecsSystem Spec
09 Jun 2014   #23
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Oddessit40, I have never heard of memtest Pro. If you will check post #2 it gives a link to the tutorial about memtest, which links to memtest86+. We ask for specific tests for a reason. Please run memtest86+ for 8 complete passes. Even if you get the same results, you will know your ram was tested properly. Memtest86+ is the industry standard and is used by every hardware enthusiast I know, for one simple reason. It is the best test available and better than all the rest.
My System SpecsSystem Spec
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09 Jun 2014   #24
odessit40

Windows 7 Ultimate x64
 
 

Will run memtest that you recommended. Meanwhile, here's the memdump
My System SpecsSystem Spec
10 Jun 2014   #25
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
Host Name:                 ODESSIT40_1-PC
OS Name:                   Microsoft Windows 7 Ultimate 
OS Version:                6.1.7601 Service Pack 1 Build 7601
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          ODESSIT40_1
Registered Organization:   
Product ID:                00426-OEM-8992662-00173
Original Install Date:     6/9/2014, 9:27:51 AM
System Boot Time:          6/9/2014, 8:17:15 PM
I'm not sure why we missed this before, but at this stage I would recommend you stop investing money in hardware, and spend it on a genuine version of Windows. An ASUS OEM on a retail motherboard constitutes a counterfeit installation. Perhaps this installation is a contributor to the problems.
My System SpecsSystem Spec
10 Jun 2014   #26
odessit40

Windows 7 Ultimate x64
 
 

ok, thanks, will give this a shot.
My System SpecsSystem Spec
11 Jun 2014   #27
odessit40

Windows 7 Ultimate x64
 
 

Aside from the possible un-genuine version of windows, any other ideas? I am worried that I will spend 200 dollars on a brand new Win7 and then this problem with persist
My System SpecsSystem Spec
11 Jun 2014   #28
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Unfortunately, without a valid Windows activation we are precluded from helping with illegal software by forum policy. If you will get a valid activated copy of windows and post the MGADiag results here, we will be happy to help you.
Windows Genuine and Activation Issue Posting Instructions
My System SpecsSystem Spec
11 Jun 2014   #29
odessit40

Windows 7 Ultimate x64
 
 

Great, thanks guys....give me a few days to sort it out
My System SpecsSystem Spec
11 Jun 2014   #30
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

No problem, take your time, we'll be here, and be more than willing to help with a genuine Windows installation.
My System SpecsSystem Spec
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 BSOD - primarily when using Lightoom (sometimes just randomly)




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