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Windows 7: 0x7a and 0xF4 BSOD

18 Jun 2014   #31
TehEspada

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Quote:
Also the SATA cable doesn't lock into place in the hard drive, it's very loose.
It should be nicely tightened by a lock clip. Some cables (cheaper ones) dont have the lock clip, but they also are properly tightened when attached.

And it may be the source of the issue.
It has a lock clip but it doesn't lock when I use it with my 3.5 inch drive, I tried it on a hard drive from my laptop and it locked just fine.

Do you think its worth an RMA?


My System SpecsSystem Spec
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19 Jun 2014   #32
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Change the cable. Get one that is rightly applicable for a desktop HDD (3.5 inch as you said).

When the SATA cable is properly fit, let us know how the computer is running.
My System SpecsSystem Spec
25 Jun 2014   #33
TehEspada

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Change the cable. Get one that is rightly applicable for a desktop HDD (3.5 inch as you said).

When the SATA cable is properly fit, let us know how the computer is running.
Had another 0x7A, I think my hard drive is failing, It started doing a loud clicking sound a couple days ago. The sound happens at random but I've never heard it do that before.

I cloned my hard drive and I'll probably RMA it this week.

Here is the mini dump - Attachment 323106
My System SpecsSystem Spec
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25 Jun 2014   #34
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by TehEspada View Post
Had another 0x7A, I think my hard drive is failing,
The crash dump supports your thinking.
Code:
Debugging Details:
------------------
ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR:  0x7a_c000000e

CUSTOMER_CRASH_COUNT:  1
So let us know the situation after applying the replacement disc.
My System SpecsSystem Spec
26 Jun 2014   #35
TehEspada

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Quote   Quote: Originally Posted by TehEspada View Post
Had another 0x7A, I think my hard drive is failing,
The crash dump supports your thinking.
Code:
Debugging Details:
------------------
ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR:  0x7a_c000000e

CUSTOMER_CRASH_COUNT:  1
So let us know the situation after applying the replacement disc.
I replaced my 3.5 inch with a 2.5 inch I had laying around, I cloned the drive and ended up getting the same blue screen on a different hard drive. Not sure if it's software related or maybe a different component?

Here is the new BSOD - Attachment 323272
My System SpecsSystem Spec
27 Jun 2014   #36
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Can you post it following the Blue Screen of Death (BSOD) Posting Instructions?
My System SpecsSystem Spec
27 Jun 2014   #37
TehEspada

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Arc View Post
All of the bluescreens in this zip happen while using the 2.5in hard drive. Attachment 323350
My System SpecsSystem Spec
28 Jun 2014   #38
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

So the Hitachi Travelstar is the HDD to which the SATA cable clips perfectly?

As the same BSOD continues with this one too, can you change the SATA cable itself?
My System SpecsSystem Spec
28 Jun 2014   #39
TehEspada

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Arc View Post
So the Hitachi Travelstar is the HDD to which the SATA cable clips perfectly?

As the same BSOD continues with this one too, can you change the SATA cable itself?
I have one coming in the mail but I have 2 cables that I've been switching between and been getting the same problem with both.

And yes the cable locks into the Hitachi drive fine.
My System SpecsSystem Spec
28 Jun 2014   #40
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Another try, can you apply the SATA cable in another unused port on the motherboard?

If it still gives the same BSOD, upload the entire DM Log Collector output, not a stray crash dump only.
My System SpecsSystem Spec
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 0x7a and 0xF4 BSOD




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