RT64win7.sys BSOD crashes when PC idle


  1. Posts : 5
    Windows 7 Home Premium 64 bit
       #1

    RT64win7.sys BSOD crashes when PC idle


    I have a PC on my network that has blue screened a few times. This has recently started happening. I appreciate any help in resolving this.

    Thank you
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    RT64win7.sys is the onboard Realtec NIC driver. It is failing because it is too old.
    Code:
    fffff880`0ff7b000 fffff880`0ffe5000   Rt64win7 T (no symbols)           
        Loaded symbol image file: Rt64win7.sys
        Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
        Image name: Rt64win7.sys
        Timestamp:        Wed Feb 16 14:33:57 2011 (4D5B92FD)
        CheckSum:         000754A7
        ImageSize:        0006A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Download Win7 and Server 2008 R2 Auto Installation Program (the second one in the list) from Realtek and install it.

    Unzip the download. See the Quick Install Guide and do accordingly.

    Let us know the result.
    ____________________________
    Code:
    BugCheck D1, {fffff88007d8e000, 2, 0, fffff8800ffd70f2}
    
    *** WARNING: Unable to verify timestamp for Rt64win7.sys
    *** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
    Probably caused by : Rt64win7.sys ( Rt64win7+5c0f2 )
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 5
    Windows 7 Home Premium 64 bit
    Thread Starter
       #3

    That did the trick!! Thank you very much!
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    You are welcome. :)

    Let us know for any further issue.
      My Computer


 

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