BSOD 5 minutes after startup from sleep or shutdown every day


  1. Posts : 2
    Windows 7 professional
       #1

    BSOD 5 minutes after startup from sleep or shutdown every day


    I am having some trouble out of my Windows 7 Pro computer. I use my computer continuously throughout every day. When I wake it up the next morning from sleep (or even from a shutdown state) mode everything works fine for about 5-10 minutes then I receive the BSOD almost on schedule! Once it happens for the day, the computer works perfectly fine after that until the next day. Occasionally if I use the computer in the morning and it is left idle for 5-8 hours, it will BSOD again on me. It's becoming quite frustrating. To my knowledge, nothing has been updated or downloaded recently on the machine.

    Occasionally when it crashes, the screen turns into many black and white/colored tiny horizontal lines (similar to a barcode) that flicker which leads me to believe it may be some sort of video card/driver issue. This does not happen every time but when the BSOD begins to dump I have noticed it specifically lists a file by ATI (if memory serves me correctly). Strange because I'm pretty sure the video runs off the Intel chipset...

    I went ahead and downloaded the DM log collector and ran the program. I have attached the file generated by the program per the instructions for the forum.

    I have been using this machine with no issues for roughly 4 years.


    If you need any additional info let me know. I appreciate your help!
    Last edited by deadeyeruck; 30 May 2014 at 09:00.
      My Computer


  2. Posts : 26,869
    Windows 11 Pro
       #2

    Hi Deadeteruck I have looked at the last few dump files
    The last one is
    Code:
     kd> lmvm netw5v32
    start    end        module name
    93004000 93417000   netw5v32 T (no symbols)           
        Loaded symbol image file: netw5v32.sys
        Image path: \SystemRoot\system32\DRIVERS\netw5v32.sys
        Image name: netw5v32.sys
        Timestamp:        Thu Mar 26 11:10:37 2009 (49CBA8FD)
        CheckSum:         0040AB14
        ImageSize:        00413000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Which lists the cause as netw5v32 Intel Wireless WiFi Link Driver which can be updated at http://downloadcenter.intel.com/Default.aspx

    Another one lists memory corruption which could cause you a lot of issues
    Code:
    BugCheck 1A, {5003, 8d000000, c84c, c861088}
    Probably caused by : memory_corruption ( nt!MiAllocateWsle+6f )
    Followup: MachineOwner
    ---------
    I would suggest running Memtest86+ Which can be downloaded from that link. I suggest you use the 4.20 Version and it must be run for 8 complete passes to do a complete job. The 8 passes must be run all at one time which will take several hours, so it is best run overnight. If you get an error you can stop the test right then. You can download the ISO zip file unzip it and burn to a CD using the windows image burner or any image burner you may have. It must be burned to the CD, not copied. or the preconfigured USB installer file to install to a USB flash drive. Just boot off the media you prepared and let it run.

    You had several blaming the Intel Graphics driver

    Code:
    lmvm igdkmd32
    start    end        module name
    92a0c000 9332c000   igdkmd32 T (no symbols)           
        Loaded symbol image file: igdkmd32.sys
        Image path: \SystemRoot\system32\DRIVERS\igdkmd32.sys
        Image name: igdkmd32.sys
        Timestamp:        Fri Feb 11 13:12:10 2011 (4D558A0A)
        CheckSum:         0089F989
        ImageSize:        00920000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    That driver can also be downloaded from http://downloadcenter.intel.com/Default.aspx

    Please update these drivers and run the memtest and get back with us and let us know your progress.
    Last edited by essenbe; 30 May 2014 at 12:25.
      My Computer


  3. Posts : 2
    Windows 7 professional
    Thread Starter
       #3

    Thank you for your help. I will keep in touch!
      My Computer


  4. Posts : 26,869
    Windows 11 Pro
       #4

    Just so you know, I checked the rest of the dumps and all blamed either memory corruption or those same two drivers with the exception of these.

    Code:
    kd> lmvm BOOTVID
    start    end        module name
    8c2cd000 8c2d5000   BOOTVID  T (no symbols)           
        Loaded symbol image file: BOOTVID.dll
        Image path: \SystemRoot\system32\BOOTVID.dll
        Image name: BOOTVID.dll
        Timestamp:        unavailable (00000000)
        CheckSum:         00000000
        ImageSize:        00008000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Missing image name, possible paged-out or corrupt data.
     
    kd> lmvm ataport
    start    end        module name
    8c200000 8c223000   ataport  T (no symbols)           
        Loaded symbol image file: ataport.SYS
        Image path: \SystemRoot\system32\drivers\ataport.SYS
        Image name: ataport.SYS
        Timestamp:        unavailable (00000000)
        CheckSum:         00000000
        ImageSize:        00023000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Missing image name, possible paged-out or corrupt data.
    And this one which still refers to the WiFi system
    Code:
    BugCheck D1, {6, 2, 0, 8c8befb7}
    *** WARNING: Unable to verify timestamp for netw5v32.sys
    *** ERROR: Module load completed but symbols could not be loaded for netw5v32.sys
    Probably caused by : nwifi.sys ( nwifi!Dot11IndicateRecvPackets+51 )
    Followup: MachineOwner
      My Computer


  5. Posts : 26,869
    Windows 11 Pro
       #5

    I was just advised that the Graphics driver you should install is Intel® Graphics Media Accelerator Driver, Windows 7. That may solve at least part of your problem. Arc, who I am sure will post here soon, made that correction.
      My Computer


 

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