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Windows 7: Occasional BSOD when playing most games

28 May 2014   #1
HollowIchigo

Windows 7 Ultimate 64bit
 
 
Occasional BSOD when playing most games

Long story short, this doesn't happen ALL the time, nor does it happen with every game. However i have only ever had this happen when playing games. I want to say, the most frequently i have gotten a BSOD is, maybe once a week. Most of the time it goes 2 weeks to a month without a BSOD. However, since this last BSOD got in the way of me playing Watch_Dogs, something has to be done :P. Any who, i have tried digging into it myself in the past but I'm not very technically versed when it comes to these sort of computer issues, sort of wish i was as this seems to be a regular instance for me -_-. Now, i can assure you it happens with or without the 550 TI in there as well, that is strictly a dedicated PhysX card and even when i haven't had that card in, I still get a BSOD from time to time. Last time i was here, which was a pretty long while ago, it was due to AVG that i was getting a BSOD. I do not have AVG installed, i had switched to ASC and i did not have an issue with it after i got it. As far as any new programs, none that i can think of and this has been going on for probably the better part of 6 months so remembering all the way back then will be near impossible at this point lol.

so TL: DR,
Happens only when I'm playing games,
doesn't happen all of the time,
nor on every game,
and could crash while playing a game, then after i boot back up, as if nothing was wrong and i continue gaming for another 1 week +.

if you need anymore info please just let me know.


My System SpecsSystem Spec
.
29 May 2014   #2
Thedoctor44

 

For starters I can see that you have this software installed.

Code:
Advanced SystemCare Ultimate	"c:\program files (x86)\iobit\advanced systemcare ultimate 7\asctray.exe" /auto	Nate-PC\Nate	HKU\S-1-5-21-2186068897-3197056060-4268552884-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
I recommend you uninstall this software as it is known to cause quite a few issues.

Right, I can see that for some reason CPUZ is getting blamed, I've personally never seen that get blamed before and many of us use it without problems.

Code:
*** WARNING: Unable to verify timestamp for cpuz136_x64.sys
*** ERROR: Module load completed but symbols could not be loaded for cpuz136_x64.sys
Probably caused by : cpuz136_x64.sys ( cpuz136_x64+20ea )
I will suggest an uninstall for the time being.


I'm seeing a lot of Hardware Abstraction Layer routines which look quite a bit suspicious, in fact specifically PCI related routines.

Code:
fffff880`161a2078 fffff800`0328a169 : 00000000`0000000a 00000000`0604fdf8 00000000`0000000f 00000000`00000000 : nt!KeBugCheckEx
fffff880`161a2080 fffff800`03288de0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000004 : nt!KiBugCheckDispatch+0x69
fffff880`161a21c0 fffff800`03817b60 : fffff800`03807245 fffff880`161a2420 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x260
fffff880`161a2358 fffff800`03807245 : fffff880`161a2420 00000000`00000000 00000000`00000000 fffff800`038070d6 : hal!HalpPciWriteMmConfigUlong
fffff880`161a2360 fffff800`03807b32 : 00000000`e00c301b 00000000`0604fdf8 00000000`00000004 00000000`00000000 : hal!HalpPCIPerformConfigAccess+0x55
fffff880`161a2390 fffff800`0380702c : 00000000`00000000 fffff800`00000078 fffff880`161a25e0 00000000`00000004 : hal!HalpPciAccessMmConfigSpace+0x196
fffff880`161a23e0 fffff800`03806e73 : 00000000`00000004 fffff880`00000078 00000000`0604fdf8 00000000`0000008c : hal!HalpPCIConfig+0x9c
fffff880`161a2450 fffff800`03806bb3 : 00000000`00000078 fffff800`00000078 fffff880`161a2b60 fffff880`161a25e0 : hal!HalpWritePCIConfig+0x4f
fffff880`161a2490 fffff800`03807ce2 : 00000000`00000000 fffff800`00000030 00000000`00000001 00000000`00000000 : hal!HalpSetPCIData+0x18f
fffff880`161a25b0 fffff880`0b1ab0ea : 00000000`00000004 fffffa80`15b59570 fffffa80`15b59688 00000000`00000004 : hal!HalSetBusDataByOffset+0x76
They could be nothing but they could be an indication of something.

Do you have any other dump files?
My System SpecsSystem Spec
29 May 2014   #3
HollowIchigo

Windows 7 Ultimate 64bit
 
 

No, that is the only dump file I have atm. There was a point in time while all this was going on that I didn't have the minidump files setup properly...

I will uninstall Cpuz when I get home and hopefully that helps. It may be upwards of 2 weeks before this happens again unless I try to re-create it which might be quite hard to pull off.

Asc is my a/v atm, if it is absolutely necessary that I uninstall it I can and out mse back on.

As far as the other part you posted, what is the change/alteration going on?? Could it be something cause by asc or by Nvidia when I switch in and out of Nvidia surround?

On my phone at work so my apologies in advance it there are lots of misspellings
My System SpecsSystem Spec
.

29 May 2014   #4
Thedoctor44

 

ASC doesn't always cause problems but we've had a few cases where it has.

I'm not too sure about the HAL routines, I think we'll leave it for now.
My System SpecsSystem Spec
29 May 2014   #5
HollowIchigo

Windows 7 Ultimate 64bit
 
 

Alright, now that I think about it though, CPU-z shouldn't have been running last night.. I do run hwmonitor though so I can keep track of system temps when playing games. Could it have been hwmonitor instead? Don't mean to second guess you just giving a touch more info.

The other programs I had up as well were,
Asc ram monitor
Mumble
I had the Logitech gaming software UI open to watch battery life on my G930
Corsair link software
Asus gpu tweak monitor for gpu temp etc
Steam
Uplay
Watch_dogs
Fraps
Chrome
Malwarebytes in background
And I'm sure some other things were open in the background as well

I will still uninstall Cpuz when I get home unless you say otherwise

Also, I appreciate your help with getting this resolved.
My System SpecsSystem Spec
30 May 2014   #6
HollowIchigo

Windows 7 Ultimate 64bit
 
 

as of now i have had no new BSOD. i will post the new information when/if it happens again. i may even spend part of tomorrow trying to re-create it.
My System SpecsSystem Spec
30 May 2014   #7
Thedoctor44

 

The process running was Hwmonitor but nothing indicated it was part of the issue.

That's good news
My System SpecsSystem Spec
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 Occasional BSOD when playing most games




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