How can i solve this blue screen error ?

sister 101 · 29 Oct 2009

I am Using Windows 7 Ultimate

When ever i play games my Pc get a blue screen and reboots and tells me windows have recovered from an unexpeted shutdown and gives me this error message grrrrr

I already have formated and reloaded my pc 4 times then, I downloaded windows 7 sound driver for my mother board and graphics card and it still does the same, so I downloaded drivers for Vista and still the same result, I did test my hardware they are all working and not over heating and my windows is updated so, I am out of options please advice me what to do

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 866D0024
BCP3: B62C4000
BCP4: 00000135
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\102809-20421-01.dmp
C:\Users\Terran\AppData\Local\Temp\WER-31718-0.sysdata.xml

usasma · 29 Oct 2009

Please zip up the contents of the C:\Windows\Minidump folder and upload/attach the .zip file with your next post.

A STOP 0x124 error is an error that's identified by your hardware - which then notifies Windows about it. In most cases it's a hardware failure or an incompatibility.

So:
- check to ensure that your BIOS and drivers are updated to the latest versions
- if you've been inside the case recently - go back in and reseat everything (I got a STOP 0x124 because of this yesterday).
- Run the Windows 7 upgrade advisor to see if it pinpoints any possible compatibilty errors (free from here: http://www.microsoft.com/downloads/d...displayLang=en

The memory dump file(s) will be used to see if there's any other issues, and to see what older drivers are loaded when the crash occurs.

sister 101 · 29 Oct 2009

Thank you usasma

I will upload that file on my next post as well as the results for
windows 7 upgrade advisor

sister 101 · 29 Oct 2009

i have uploaded the minidump file as well i also run that windows 7 upgrade tool and it showed me this.

Titan Quest Version 1.00.0000
Iron Lore

Known issues

you may experience issues running this program on windows 7
go online for a solution.

that all the res of the stuff is compatible and up to date
and when i look for the solution i download adope reader just an older
version -_-

LoserDave · 29 Oct 2009

keep an eye on your memory usage and Temps during gameplay

player66 · 29 Oct 2009

I'm having the exact same issue. Here are my files.

sister 101 · 29 Oct 2009

Hi usasma

I had a looked at my drivers and bios they all are up to date
i cheked with my motherboard manufactures web site they only released
one driver for windows 7 for my motherboard and thats the sound driver that is all ready up to date.

usasma · 31 Oct 2009

player66 - please start your own thread in order to get your problem the attention that it deserves (and so it won't detract from the problems of others).
***************************************************
sister101 - this is most likely a compatibility issue, although it's possible there's a hardware problem (6 STOP 0x124 errors in dump file).

First thing is to uninstall the Titan Quest Version 1.00.0000
Iron Lore program(s).

Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, zip it up, and upload the .zip file with your next post.

Also, please update your System Specs in your profile.

sister 101 · 31 Oct 2009

hi usasma

i have uploaded the requested file and i removed my 1 HDD it
seems to be faulty how ever if when i play a game it still blue screen and reboot my pc but no error this time when i log in to windows it happend 3 times so far, i also have updated my system specs

usasma · 31 Oct 2009

You've uploaded the .exe file for MSINFO32

Please click on the Start button and type "msinfo32.exe" (without the quotes) and press Enter.
Once in the report, click on File...Save As and select to save the file as a file ending in .nfo.

Also, please continue to upload the BSOD dump files as they occur. More information is always needed.
Then zip up the .nfo file and upload it with your next post.