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Windows 7: BSOD stop 0x0000001e

14 Jun 2014   #11
avi312

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

ok ive managed to uninstall avast antivirus and installed Microsoft security essentials


My System SpecsSystem Spec
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14 Jun 2014   #12
Thedoctor44

 

Have you removed bitdefender as well?
You shouldn't have more than 1 Anti Virus at the same time.

Why have you uploaded more files?
If it hasn't crashed after removing Avast then the files are deemed invalid.
My System SpecsSystem Spec
14 Jun 2014   #13
avi312

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

no ive only had one more bsod after uninstalling avast but its definitely not as frequent, i thought you said to upload the dump files but nvm... The thing is with bitdefender is that that file is just a trace of it because it has been already uninstalled so what should i do?
My System SpecsSystem Spec
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14 Jun 2014   #14
Thedoctor44

 

Try using Revo Uninstaller, use the advanced option to remove the registry entries.

Yes upload any new dump files, but only after changes have been made.
My System SpecsSystem Spec
14 Jun 2014   #15
avi312

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

ok sorry, here are my 2 dump files from completely uninstalling avast
Thanks for all your help so far btw
My System SpecsSystem Spec
14 Jun 2014   #16
avi312

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

wait theyre the wrong ones^^
these are right ones sorry about that lol
My System SpecsSystem Spec
14 Jun 2014   #17
Thedoctor44

 

Code:
BugCheck 3D, {fffff8800a67da90, 0, 0, fffff880045995d4}
I'm going to struggle with this bugcheck, 0x3Ds are interrupt exception not handled bugchecks that are pretty much undocumented as they are very rare, I've had a few in the past, I never found the exact solution given that the parameters don't give any description as to what they mean.

Looks like your display driver is causing issues.

The most up to date versions seem quite unstable.

Code:
7: kd> lmvm atikmdag
start             end                 module name
fffff880`11051000 fffff880`11ffa000   atikmdag   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Fri May 23 02:46:07 2014 (537EA85F)
    CheckSum:         00F417E6
    ImageSize:        00FA9000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
I would roll back to a version in late 2013.

I'm still seeing remnants of Avast...

Code:
aswHwid  aswHwid.sys  Tue Apr 08 16:43:26 2014
I suggest using Revo Uninstaller to see if that finds anything, if so then use the Advanced options so it removes all registry entries.
My System SpecsSystem Spec
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 BSOD stop 0x0000001e




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