BSOD - Every now and then


  1. Posts : 324
    Windows 8.1 - 64 Bit
       #1

    BSOD - Every now and then


    All of sudden, my pc has started random BSOD. I did update all drivers but it didn't resolved the problem

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 116
    BCP1: FFFFFA800CB5B110
    BCP2: FFFFF8800FBBED1C
    BCP3: FFFFFFFFC000009A
    BCP4: 0000000000000004
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\052614-9718-01.dmp
    C:\Users\Gamers\AppData\Local\Temp\WER-28345-0.sysdata.xml

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    I have attached dmp file here as attachement. can anyone help with this please, thanks
      My Computer

  2.    #2

    Code:
    BugCheck 116, {fffffa800ad25010, fffff8800fbd5d1c, ffffffffc000009a, 4}
    
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+98bd1c )
    0x116 bugchecks indicate an attempt to reset the display has failed within the allocated time interval which initiated a bugcheck.

    Code:
    2: kd> u fffff8800fbd5d1c
    nvlddmkm+0x98bd1c:
    fffff880`0fbd5d1c 48ff25ddb9edff  jmp     qword ptr [nvlddmkm+0x867700 (fffff880`0fab1700)]
    fffff880`0fbd5d23 cc              int     3
    fffff880`0fbd5d24 48ff25b5b9edff  jmp     qword ptr [nvlddmkm+0x8676e0 (fffff880`0fab16e0)]
    fffff880`0fbd5d2b cc              int     3
    fffff880`0fbd5d2c 48ff25b5b9edff  jmp     qword ptr [nvlddmkm+0x8676e8 (fffff880`0fab16e8)]
    fffff880`0fbd5d33 cc              int     3
    fffff880`0fbd5d34 48ff25b5b9edff  jmp     qword ptr [nvlddmkm+0x8676f0 (fffff880`0fab16f0)]
    fffff880`0fbd5d3b cc              int     3
    I can't say I know that much about the int 3 assembly instruction but I believe it's to do with breakpoints being set.

    There are a lot of jump instructions transferring the flow of control.

    The main thing that makes this look driver related is the error code.

    Code:
    2: kd> !error ffffffffc000009a
    Error code: (NTSTATUS) 0xc000009a (3221225626) - Insufficient system resources exist to complete the API.
    Because this is a minidump I cannot look at the pool usage.

    Code:
    2: kd> lmvm nvlddmkm
    start             end                 module name
    fffff880`0f24a000 fffff880`0feae000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Tue May 20 00:08:44 2014 (537A8EFC)
        CheckSum:         00C1EA41
        ImageSize:        00C64000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    I suggest rolling back to an earlier version, the best driver version is 314.22 but the 700 series do not support drivers that old so I would try a few different versions, starting with the oldest.

    These instructions are useful.

    NVIDIA Drivers - Avoid Problems
      My Computer


  3. Posts : 324
    Windows 8.1 - 64 Bit
    Thread Starter
       #3

    Did that but problem is still there
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    Try uninstalling the existing drivers completely, then reboot the computer. Once it restarts, run Windows Update....now check for Optional updates. You should be offered a video card driver that has at least been tested by Microsoft. Install it and see if the system stays stable.
      My Computer


  5. Posts : 324
    Windows 8.1 - 64 Bit
    Thread Starter
       #5

    few more dmp files

    I forgot to mention, I don't get Blue screen. It goes black, all fan speeds increases and then it restarts
    Last edited by Devilz; 31 May 2014 at 21:52.
      My Computer

  6.    #6

    Still exactly the same.

    Code:
    BugCheck 116, {fffffa800c8684e0, fffff8800a7a0d1c, ffffffffc000009a, 4}
    
    Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+98bd1c )
    Still looks like a driver issue to me.

    Code:
    3: kd> lmvm nvlddmkm
    start             end                 module name
    fffff880`09e15000 fffff880`0aa79000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Tue May 20 00:08:44 2014 (537A8EFC)
        CheckSum:         00C1EA41
        ImageSize:        00C64000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    You haven't done as Golden has suggested.

    Try uninstalling the existing drivers completely, then reboot the computer. Once it restarts, run Windows Update....now check for Optional updates. You should be offered a video card driver that has at least been tested by Microsoft. Install it and see if the system stays stable.
      My Computer


  7. Posts : 324
    Windows 8.1 - 64 Bit
    Thread Starter
       #7

    I did remove driver completely. Restarted pc and let Windows update install the driver but still the same.
      My Computer


 

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