Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: driver power state faillure -sleeping mode-ntoskrnl.exe-window8

31 May 2014   #1
Terence

Windows 8 64bit
 
 
driver power state faillure -sleeping mode-ntoskrnl.exe-window8

Hello everyone and thank you in advance for reading this thread,

I have BSOD situation for a while. When I hibernate or put my computer asleep and leave this mode my computer freeze for a while before showing of a BSOD with driver power state faillure. I have windows 8 sometime it start freezing rightaway or sometime It happens like 10 sec later (after logging with my password). It bug also when I restart my computer the clean way. I first decided to solved this issue by doing a refresh of the system (I don't if it's the proper word as I and my window8 are French). It implies that all the softwares I have installed were erased but my files were saved. It might not have been my smartest move as it didn't change anything ....

I have run a whocrashed and it tells me that the issue come from a kernel &system :

On Sat 31/05/2014 15:18:22 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\053114-281984-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7B440)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8004629060, 0xFFFFF8012DDF47E0, 0xFFFFFA80045E8010)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System

and

On Sat 31/05/2014 15:18:22 GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8004629060, 0xFFFFF8012DDF47E0, 0xFFFFFA80045E8010)
Error: DRIVER_POWER_STATE_FAILURE

I don't know what to do, my computer keeps freezing after hibernating. It's very painfull

I have attached the zip file with the info that was asked before posting a thread,

Best regards,

Térence


My System SpecsSystem Spec
.
31 May 2014   #2
derekimo

Microsoft Community Contributor Award Recipient

 
 

Hi there,

Try updating your Intel rapid storage technology driver,

Code:
start             end                 module name
fffff880`016e5000 fffff880`019af000   iaStorA    (deferred)             
    Image path: \SystemRoot\System32\drivers\iaStorA.sys
    Image name: iaStorA.sys
    Timestamp:        Mon Jul 09 13:42:33 2012 (4FFB4239)
    CheckSum:         000AB20A
    ImageSize:        002CA000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
There is a newer version here,

ASUSTeK Computer Inc. -Support- Drivers and Download K56CM

Under the others tab.

Have you tried updating your OS?

Code:
Microsoft Windows 8
Version du systŠme:                         6.2.9200 N/A version 9200
Fabricant du systŠme d'exploitation:        Microsoft Corporation
Configuration du systŠme d'exploitation:    Station de travail autonome
Type de version du systŠme d'exploitation:  Multiprocessor Free
Propri‚taire enregistr‚:                    Windows User
I only see a few updates installed. Have you tried updating to 8.1?
My System SpecsSystem Spec
01 Jun 2014   #3
Terence

Windows 8 64bit
 
 

Hi again,

I have installed the updates for the proc, the name of the pack was Chipset_Intel_Win8_64_Z9301021 so I imagine it was the one you were talking about although it did look that new. Has i put my computer asleep and tried to restart it, it failled. This time the computer didn't even make a dump file of the event.

I have run driverscanner that says that I have a lot of old drivers (18) among which there is a majority of intel drivers related to the framework... where can I find good updates for my drivers.

I have been working on updating my OS and it's a real source of despair: it takes ages (like more than 10 hours), and I haven't finished yet). I'm just updating windows 8, i didn't have the chance yet to upgrade to 8.1.


I'm considering reseting totally my computer to factory mode, do you thing this could solve the issue?

Best regards,

Térence
My System SpecsSystem Spec
.

01 Jun 2014   #4
derekimo

Microsoft Community Contributor Award Recipient

 
 

That's not the driver I was talking about, you have to select windows 8 64bit, then towards the bottom is "Other" and it's the first one, Intel Rapid Storage Technology driver

Attachment 320084

We don't recommend driver scanner programs, they usually cause more harm than good.

Didn't you just do a reset? Your first post mentions that. Just install the driver I was talking about, forget the driver scanner.

Then try finishing windows updates.
My System SpecsSystem Spec
02 Jun 2014   #5
Terence

Windows 8 64bit
 
 

Hi,

Alright, so I have installed the intel rapid storage technology driver you indicated, I updated my windows (although I didn't update to 8.1) but the BSOD remains when resuming from sleeping mode.

I have made a new analysis with the software provided on the forum after my computer crashed.

I have run the drivers analysis from intel website to find some new update but I haven't installed all of them yet.

Does this new analysis tell you more about my issue?

Thanks in advance,

Térence
My System SpecsSystem Spec
02 Jun 2014   #6
derekimo

Microsoft Community Contributor Award Recipient

 
 

Yes, this new analysis tells me that it is the same driver,

Code:
BugCheck 9F, {3, fffffa80046d1320, fffff803abf777f0, fffffa8004635c60}

*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
Probably caused by : iaStorA.sys

Followup: MachineOwner


Code:
fffff880`01cb2000 fffff880`01f7d000   iaStorA  T (no symbols)           
    Loaded symbol image file: iaStorA.sys
    Image path: \SystemRoot\System32\drivers\iaStorA.sys
    Image name: iaStorA.sys
    Timestamp:        Mon Nov 19 12:09:40 2012 (50AA9204)
    CheckSum:         000A393C
    ImageSize:        002CB000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
What are the drivers being offered from the Intel scan? Is one of them a rapid storage driver?

I see quite a few more updates have been installed, getting closer.
My System SpecsSystem Spec
03 Jun 2014   #7
Terence

Windows 8 64bit
 
 

Hi,

I have put what intel scan utility tells me about my driver, I don't see any reference to Intel rapid storage technology. I'm going to make my computer crash to create a new report again, it might help.

Térence
My System SpecsSystem Spec
04 Jun 2014   #8
Terence

Windows 8 64bit
 
 

Hi,

Here is the latest report, I keep on having the same bsod when resuming my computer from sleep mode
My System SpecsSystem Spec
Reply

 driver power state faillure -sleeping mode-ntoskrnl.exe-window8




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD - Driver power state failure - ntoskrnl.exe+75bc0
Hello, This morning when i woke up when i switched my pc's monitor i got those beloved letters.My computer was on idle,probably it fell asleep.The settings on power options were on Balanced mode.Pc is on stock clocks.No overclock made. Heres the minidump file. Notice: this happened a...
BSOD Help and Support
BSOD Driver Power State 0x109f - blue screens when sleeping
I've attached the SF diagnostic files that have the blue screen. 90% of them are for driver power state failure with ntoskrnl.exe being the culprit. I'm not really concerned with the others. There's going to be BSOD, I just want to stop the majority of them. This is almost always caused by...
BSOD Help and Support
BSOD Driver Power State Failure 0x0000009f (ntoskrnl.exe)
I've been experiencing this BSOD on and off for a while now, and after doing some research came across a forum post suggesting to do a memtest. I've only had time to run it for 3 passes and will try for the full 8 later in the week when I have more time. I thought I would start a thread to make...
BSOD Help and Support
Driver Power State Failure, ntoskrnl.exe?
I apologize in advance if this is a duplicate thread to a problem already solved previously. Two months ago, I purchased this laptop (Alienware M17x R3) and was met with strange problems some time after owning it. An error code for memory failure, refusal to boot, BSOD with the error of...
BSOD Help and Support
BSOD Driver Power State Failure ntoskrnl.exe
Hey, my desktop computer keeps freezing here and there. I have a bad feeling it happens when working with my data HDD (not a system one). Some applications freeze and some not, I can restart, but it gets stuck when "Turning off" .. after few mins I get BSOD. I've tried to boot up with driver...
BSOD Help and Support
ntoskrnl Driver power state failure
I have a 13 days old win7 pro RTM x64 system. In the past two days I had two BSODs of similar fashion: The machine was running for several hours at that point, and suddenly the blue screen pops up. I wasn't really pushing the system, just browsing. The crash dump is like this in both cases:...
Drivers


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 13:43.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App