BSOD,help needed as i have no ide what or when to do it


  1. Posts : 2
    Win 7 ultimate x64
       #1

    BSOD,help needed as i have no ide what or when to do it


    Hi all,I am new on the site and hope i dont break any rules in my first post!
    The issue i have is this BSOD popping up when i boot up my system,as i said in the topic i do NOT have any idea on what it is or how make it go away.I have created a file with SF_Diagnostic_Tool for the experts (thats you guys) to look at and i hope someone will take some time to try and help me out.



    If there is anything more i need to include be it info/files tell me so,and i will do my best do gather up the info and post it here.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi TABU.

    A stop 0x116 is a display related issue.

    Are you overclocking?
    Code:
    CPUID:        "Intel(R) Core(TM) i7 CPU         960  @ 3.20GHz"
    MaxSpeed:     3200
    CurrentSpeed: 3238
    As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings.

    Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

    Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
    eXtreme Power Supply Calculator
    Also let us know the wattage of the BSODs.

    If the situation does not change after disabling overclocks, try another driver version. Install the NVIDIA DRIVERS 314.22WHQL only.

    • Uninstall All nvidia items in Control Panel > Programs and features
      • 3D Vision Control Driver
      • 3D Vision Driver
      • Graphics Driver
      • HD Audio Driver
      • PhysX
      • nvidia Update

      (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
    • Now follow Drivers - Clean Left over Files after Uninstalling
    • Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:


    When the driver is successfully applied, stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark


    Let us know the results.
    _____________________________________
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa800b7c94e0, fffff8800517e694, ffffffffc000009a, 4}
    
    Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+97e694 )
    
    Followup: MachineOwner
    ---------
    
    7: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa800b7c94e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff8800517e694, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000004, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    nvlddmkm+97e694
    fffff880`0517e694 803d6ea7eeff00  cmp     byte ptr [nvlddmkm+0x868e09 (fffff880`05068e09)],0
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    
    STACK_TEXT:  
    fffff880`024d3b88 fffff880`02c74140 : 00000000`00000116 fffffa80`0b7c94e0 fffff880`0517e694 ffffffff`c000009a : nt!KeBugCheckEx
    fffff880`024d3b90 fffff880`02c47867 : fffff880`0517e694 fffffa80`0aee8000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
    fffff880`024d3bd0 fffff880`02c73f4f : fffff800`ffffd84d ffffffff`fffe7960 fffffa80`0b7c94e0 00000000`0000000f : dxgkrnl!DXGADAPTER::Reset+0x2a3
    fffff880`024d3c80 fffff880`02d4303d : fffffa80`0ab70d50 00000000`00000080 00000000`00000000 fffffa80`0ad66010 : dxgkrnl!TdrResetFromTimeout+0x23
    fffff880`024d3d00 fffff800`0316073a : 00000000`01a05e07 fffffa80`0aae3a00 fffffa80`09757040 fffffa80`0aae3a00 : dxgmms1!VidSchiWorkerThread+0x101
    fffff880`024d3d40 fffff800`02eb58e6 : fffff800`0303fe80 fffffa80`0aae3a00 fffff800`0304dcc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`024d3d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    nvlddmkm+97e694
    fffff880`0517e694 803d6ea7eeff00  cmp     byte ptr [nvlddmkm+0x868e09 (fffff880`05068e09)],0
    
    SYMBOL_NAME:  nvlddmkm+97e694
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvlddmkm
    
    IMAGE_NAME:  nvlddmkm.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  52f651cf
    
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    
    BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0x116_image_nvlddmkm.sys
    
    FAILURE_ID_HASH:  {1f9e0448-3238-5868-3678-c8e526bb1edc}
    
    Followup: MachineOwner
    ---------
    
    7: kd> lmvm nvlddmkm
    start             end                 module name
    fffff880`04800000 fffff880`053f9000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Sat Feb 08 21:18:31 2014 (52F651CF)
        CheckSum:         00BC7EE8
        ImageSize:        00BF9000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

      My Computer


  3. Posts : 2
    Win 7 ultimate x64
    Thread Starter
       #3

    Hi and thank you for the quick respons,i "might" have set my cpu to perform faster than it does @ regular.So i will find me that program and resett it and hope that it will fix my bsod issue.But i will try and follow your guide from start to finnish and hope that i might learn a few things!I will post my results in this thread when i am done testing :) TABU
      My Computer


 

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