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Windows 7: Didn't add new hardware yet BSOD 0x000000000F4

03 Jun 2014   #1
klinky

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Didn't add new hardware yet BSOD 0x000000000F4

So here's a weird one. Suddenly I'm getting BSODs starting with 0x000000000F4 and the startup disk isn't found, e.g. BOOTMGR is missing, forcing me to do repeated repairs of the startup disk. I yanked out every peripheral other than the hard drives that are in there, which are quite new and worked flawlessly for the past several months and the problem persists. I was able to retrieve this upon startup:

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA801E8E5B30
BCP3: FFFFFA801E8E5E10
BCP4: FFFFF80003FD4270
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA801E8E5B30
BCP3: FFFFFA801E8E5E10
BCP4: FFFFF80003FD4270
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

I've attached the dmp file and am not sure what to do with it. In the past, the experience here has been of invaluable help and wondering where to go from here. Using an AS Rock extreme 4 gen 3, Corsair SSD startup disk (4 months old), have another SSD and two 3GB seagate HDs installed, all passing Crystal Disk tests, etc. Running Windows 7, fully updated, with 32GB of RAM. Have a GX570 video card, also about a year old.


My System SpecsSystem Spec
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03 Jun 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Click on the button below ....



It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
03 Jun 2014   #3
klinky

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

My fault - should have remembered. Here it is, attached. Thanks again as I'm stumped on this one.
My System SpecsSystem Spec
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04 Jun 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Make it sure that your SanDisk Extreme SSD is running with the latest firmware.
Solid State Drive support information

Also do it for the Patriot Pyro SSD. http://www.patriotmemory.com/support/driversp.jsp

Uninstall Marvell 91XX driver.

Let us know the result.
My System SpecsSystem Spec
04 Jun 2014   #5
klinky

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks. I'm going to take a look. Oddly, I haven't had any crashes since I posted.... knock on wood. The SSDs had the latest firmware when installed, which was recent. Hopefully they will be able to be updated easily. Some of them are ridiculously difficult, such as requiring a boot disk, etc.

Thanks for taking a look. I'm not sure how you came up with the results, perhaps due to device IDs, but much appreciated.
My System SpecsSystem Spec
05 Jun 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK, let us know about your advancement in troubleshooting.
My System SpecsSystem Spec
07 Jun 2014   #7
klinky

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks - the SSD drives were updated. Apparently Sandisk hasn't updated the firmware for over a year. I just removed the Marvell Driver and we'll see whether it does anything. Something funky going on, may consider also replacing the SSD cable since, upon reboot, the SSD startup (Sandisk) goes offline unless I shut down the compter, unplug, and reboot. This is highly unusual for a cable to go bad but you never know.
My System SpecsSystem Spec
07 Jun 2014   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I have requested essenbe to have a look.
My System SpecsSystem Spec
07 Jun 2014   #9
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Are your SSDs connected to Port 0 or 1 ? Those should be controlled by the Intel chipset and not by Marvell. You also have 2 Marvell ports which use the Marvell controller. Marvell has a long history of not getting along well with SSDs. Move the SSDs to the chipset controlled ports and the Marvell controller will have nothing to do with the SSDs, only the Intel controller will.
My System SpecsSystem Spec
08 Jun 2014   #10
klinky

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

First of all, thank you for the responses. I'll start by giving you the goods:

1) Everything was working perfectly for at least 6-10 months. I'd say that it's more likely that something in a Windows Update may be responsible for a change as opposed to where the SSDs are connected. But that said:

2) The primary SSD and secondary are on the SATA3_0 and SATA3_1 of this ASRock xtreme 4 gen 3 motherboard, which I'm quite sure are the Intel connectors. The M connectors are the Marvell and I have nothing on them. The remaining 4 I have 2 HDs and 1 Bluray/DVD.

I'm still experiencing the problem. I've disconnected virtually everything except for the ethernet connection for the Internet and the mouse and keyboard, occasionally the Logitech webcam is connected. This one's a mystery and the BSOD seems to suggest hardware... hmmm... thanks for the help with this one.
My System SpecsSystem Spec
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 Didn't add new hardware yet BSOD 0x000000000F4




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