BSOD when switching from single monitor to dual(monitor + TV)

Hi mate, welcome to 7 Forums.

Code:

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Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff88000dd52ce, fffff8800ae34cc0, 0}

Probably caused by : ks.sys ( ks!KspPinPropertyHandler+17a )

Followup: MachineOwner

ks.sys belong to the Kernal CSA Library and is handled by Windows Updates, go to Control Panel > System & Security > Check for Updates. The reported driver is outdated and needs updating.

Open an Elevated Command Prompt, type sfc/scannow and hit enter.

Code:

Loaded symbol image file: ks.sys
    Mapped memory image file: c:\symbols\ks.sys\4CE7A3F343000\ks.sys
    Image path: \SystemRoot\system32\drivers\ks.sys
    Image name: ks.sys
    Timestamp:        Sat Nov 20 10:33:23 2010 (4CE7A3F3)
    CheckSum:         00045588
    ImageSize:        00043000
    File version:     6.1.7601.17514

ks.sys has also been related to ATI HDMI Audio too, and looking through your logs we find this:

Code:

fffff880`0ae34b68  fffff880`00dcfe70 ks!KspPropertyHandler
fffff880`0ae34b70  fffff880`0530793fUnable to load image \SystemRoot\system32\drivers\AtihdW76.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for AtihdW76.sys
*** ERROR: Module load completed but symbols could not be loaded for AtihdW76.sys
 AtihdW76+0x1693f

Do you use the HDMI audio output to either of your displays or a dedicated sound card or onboard sound? And can you confirm which drivers your GPU is running.

Device Manager > Expand Display Adapter > Right click > Properties > Driver

Lastly, Avast Self Protection driver seems to be giving you trouble.

Code:

fffff880`0ae34b38  fffff880`0430d521Unable to load image \SystemRoot\system32\drivers\aswSP.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSP.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSP.sys
 aswSP+0xb521

Uninstall Avast and download and install Microsoft Security Essentials and MalwareBytes.

   Note

Make sure to uncheck the free trial version of MalwareBytes. See image below.

Attachment 320923

Post back with your results.

illegalmonkey said:

- I did this but there are no new updates. The only updates available are two Bing related updates and a bunch of foreign language updates, which I don't use.

This was expected. Nothing to worry about there.

illegalmonkey said:

- I did this and the return was "Windows Resource Protection did not find any integrity violations.

All good.

illegalmonkey said:

- I do not use any HDMI audio output to any of my displays. I have a separate sound card which outputs audio via an optical cable to my sound system for my TV(a sound bar). The audio I use for my PC is output from the sound card as well via a standard audio jack. As for my video drivers, I had updated recentlyonce this began going on(see attached screen shot here - https://dl.dropboxusercontent.com/u/...02/Capture.JPG) so that appears to be updated.

This is the crux of your issue. Uninstall ATI HDMI Audio through Control Panel. If you have any problems report back.

illegalmonkey said:

- Maybe there's something else that can be done regarding this? I've never had problems with Avast before and I've had it for years, paid for it even. So getting rid of it is out of the question to be honest. Perhaps what you found is just an artifact caused by whatever the real problem is?

You can see here Avast is being flagged as a problem.

Code:

fffff880`0ae34b38  fffff880`0430d521Unable to load image \SystemRoot\system32\drivers\aswSP.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSP.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSP.sys
 aswSP+0xb521

It's up to date so I can only see it's interfering with your system. If you want to keep it it's your call.

Code:

fffff880`04302000 fffff880`0436f000   aswSP    T (no symbols)           
    Loaded symbol image file: aswSP.sys
    Image path: \SystemRoot\system32\drivers\aswSP.sys
    Image name: aswSP.sys
    Timestamp:        Tue Mar 18 20:40:59 2014 (5328AF5B)
    CheckSum:         0006B0C6
    ImageSize:        0006D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

You're welcome mate. Let us know how you get on.