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Windows 7: BSOD after installing Qualcomm Atheros Killer Network Manager, error

06 Jun 2014   #1
whatdyaaa

Windows 7 ultimate x64
 
 
BSOD after installing Qualcomm Atheros Killer Network Manager, error

Hi can you help me?
after installing killer network manager my laptop always crash if i use my lan cable network.


the information I get when my computer when Windows has started back up is...

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 3081

Additional information about the problem:
BCCode: 76
BCP1: 0000000000000000
BCP2: FFFFFA800E367B30
BCP3: 00000000000003AA
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\060714-17862-01.dmp
C:\Users\Christopher\AppData\Local\Temp\WER-168091-0.sysdata.xml

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the upload data

Thank you


My System SpecsSystem Spec
.
07 Jun 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi whatdyaaa.

All your recent BSODs are stop 0x76, which is a driver failure.

Most of the crash dumps are silent about the probable cause, but some of them are identifying BitDegender Active Virus Control filter driver as the failing/crashing element.
Code:
BugCheck 76, {0, fffffa800e9a2060, 177, 0}

*** WARNING: Unable to verify timestamp for avc3.sys
*** ERROR: Module load completed but symbols could not be loaded for avc3.sys
Probably caused by : avc3.sys ( avc3+232ed )

Followup: MachineOwner
---------
Uninstall BitDefender. At least as a test.
How to uninstall Bitdefender

Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Let us know the situation.
My System SpecsSystem Spec
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 BSOD after installing Qualcomm Atheros Killer Network Manager, error




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