New
#1
1st BSOD on Lenovo :( while on internet Chrome
Just browsing online with Chrome. Went to BSOD. First time with this Lenovo Z580 that had been rock solid.
Any help would be appreciated. Thanks!
Just browsing online with Chrome. Went to BSOD. First time with this Lenovo Z580 that had been rock solid.
Any help would be appreciated. Thanks!
Start by taking memtest,
Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
The goal is to test all the RAM sticks and all the motherboard slots.
Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.
If you get errors, stop the test and continue with the next step.
1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.If this stick passes the test then go to step #3.
2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.3. Test the next stick of RAM (stick #2) in the next motherboard slot.*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.4. If you find a stick that passes the test, test it in all the other motherboard slots.
If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.
In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.InformationErrors are sometimes found after 8 passes.
TipDo this test overnight, before going to bed.
Code:Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\admin\Downloads\MUSICMAKER-Sat_06_07_2014_130900_35\060714-32105-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030 Machine Name: Kernel base = 0xfffff800`0300c000 PsLoadedModuleList = 0xfffff800`03250670 Debug session time: Sat Jun 7 23:55:41.400 2014 (UTC + 6:00) System Uptime: 6 days 0:54:34.552 Loading Kernel Symbols ............................................................... ................................................................ .............................................. Loading User Symbols Loading unloaded module list ...................... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1A, {41201, fffff68000094008, 7bf7483862e484f3, fffffa800dfaf010} Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+13c82 ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* MEMORY_MANAGEMENT (1a) # Any other values for parameter 1 must be individually examined. Arguments: Arg1: 0000000000041201, The subtype of the bugcheck. Arg2: fffff68000094008 Arg3: 7bf7483862e484f3 Arg4: fffffa800dfaf010 Debugging Details: ------------------ BUGCHECK_STR: 0x1a_41201 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT PROCESS_NAME: chrome.exe CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from fffff800030e6cfe to fffff8000308b1c0 STACK_TEXT: fffff880`0a5ee878 fffff800`030e6cfe : 00000000`0000001a 00000000`00041201 fffff680`00094008 7bf74838`62e484f3 : nt!KeBugCheckEx fffff880`0a5ee880 fffff800`030560b1 : ffffe555`746c6644 fffff880`00961000 00000000`00000000 7bf74838`62e484f3 : nt! ?? ::FNODOBFM::`string'+0x13c82 fffff880`0a5ee8c0 fffff800`03055d4a : fffffa80`0dfaf010 fffffa80`06dcb060 fffffa80`06dcb060 00000000`12801000 : nt!MiQueryAddressState+0x2b1 fffff880`0a5ee910 fffff800`03361314 : 00000000`00000000 00000000`12802000 fffffa80`0dfaf010 fffff680`00000000 : nt!MiQueryAddressSpan+0xaa fffff880`0a5ee980 fffff800`0308a453 : ffffffff`ffffffff fffffa80`06fb6310 00000000`110cf008 00000000`0391e378 : nt!NtQueryVirtualMemory+0x382 fffff880`0a5eea70 00000000`76fd154a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 00000000`0391e358 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76fd154a STACK_COMMAND: kb FOLLOWUP_IP: nt! ?? ::FNODOBFM::`string'+13c82 fffff800`030e6cfe cc int 3 SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: nt! ?? ::FNODOBFM::`string'+13c82 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4fa390f3 FAILURE_BUCKET_ID: X64_0x1a_41201_nt!_??_::FNODOBFM::_string_+13c82 BUCKET_ID: X64_0x1a_41201_nt!_??_::FNODOBFM::_string_+13c82 Followup: MachineOwner ---------
Thank you for taking the time to help me out. Looks like the RAM or motherboard huh? That sucks... it may be a week before I can take the time to run the tests. I'll report back though. Thanks