BSOD while launching skype


  1. Posts : 2
    windows 7
       #1

    BSOD while launching skype


    Hi there guys
    Every time I launch skype i get a BSOD. I had to go on safemode to disable skype launch at startup otherwise it would always hang.
    Strangely enough, even the skype instalation gives a BSOD. Skype version is 6.16( latest i presume? )
    OS Is Win7 32bit
    I'm attaching latest 3 minidumps, I have a memory dump as well, but that's around 300mb...
      My Computer

  2.    #2

    Avira appears to be causing issues.

    Remove it using the removal tool

    Avira AntiVir Removal Tool - Download

    Replace it with MSE and Malwarebytes.

    Microsoft Security Essentials - Microsoft Windows

    Malwarebytes | Free Anti-Malware & Internet Security Software

       Tip

    Make sure you don't enable the free trial of malwarebytes pro, deselect the option when prompted.




    I see you have Driver Verifier enabled...

    Code:
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    Why is it enabled?

    You have these options enabled.

    Code:
    2: kd> !verifier
    
    Verify Flags Level 0x00000dbb
    
      STANDARD FLAGS:
        [X] (0x00000000) Automatic Checks
        [X] (0x00000001) Special pool
        [X] (0x00000002) Force IRQL checking
        [X] (0x00000008) Pool tracking
        [X] (0x00000010) I/O verification
        [X] (0x00000020) Deadlock detection
        [X] (0x00000080) DMA checking
        [X] (0x00000100) Security checks
        [X] (0x00000800) Miscellaneous checks
    
      ADDITIONAL FLAGS:
        [ ] (0x00000004) Randomized low resources simulation <-- Good job not enabling this option.
        [X] (0x00000200) Force pending I/O requests <-- bad idea enabling this option as it can create false positive reports as well.
        [X] (0x00000400) IRP logging
    
        [X] Indicates flag is enabled
    You then seemed to changed the settings around, Driver Verifier hasn't found anything...

    I noticed in the loaded modules, with every single crash I see one driver in particular.

    Code:
    Unloaded modules:
    8f764000 8f7a5000   RtsPStor.sys
    b6b32000 b6b4a000   parport.sys
    85fd5000 85fe2000   crashdmp.sys
    8ce3e000 8d0f1000   dump_iaStor.
    8d0f1000 8d102000   dump_dumpfve
    Realtek PCIE CardReader Driver has been loaded...

    Driver Reference Table

    Because you haven't fully followed the instructions I cannot look at your msinfo32 file, please follow them...

    Blue Screen of Death (BSOD) Posting Instructions

    You might need an update here.

    Realtek
      My Computer


  3. Posts : 2
    windows 7
    Thread Starter
       #3

    Thanks for your answer.
    Actually I have enabled driver verifier on only one of the 3 dumps.I thought it would provide more information.
    I DID use sf_tool, but apparently grab all included only the dumps....strange. I pressed every button by hand.
    I'm attaching the complete file now.

    BTW: descriptions are off, main lang is RUS. They don't get rendered that nicely
      My Computer

  4.    #4

    Code:
    Start Menu\Programs\Avira	Public:Start Menu\Programs\Avira	Public
    Remove Avira by following the instructions in my previous post.

    There are no new dump files.
      My Computer


 

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