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Windows 7: BSOD while browsing the internet. System_Service_Exception

08 Jun 2014   #1
Rarabka233

Windows 7 Professional x64
 
 
BSOD while browsing the internet. System_Service_Exception

I have been having this issue for about 4 days now. It happens several times a day when I am browsing the internet. The more tabs I have loading the more often it happens. I just reinstalled windows and all my drivers because I thought that might fix it. It just happened again 15 minutes ago so I am reaching out for help.


My System SpecsSystem Spec
.
08 Jun 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff8800f3032ac, fffff8800a047950, 0}

Probably caused by : atikmdag.sys ( atikmdag+b12ac )

Followup: MachineOwner
---------
Reinstall the video drivers using this guide:
NVIDIA Drivers - Avoid Problems
My System SpecsSystem Spec
08 Jun 2014   #3
Rarabka233

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Golden View Post
But I am using Radeon Cards.
My System SpecsSystem Spec
.

08 Jun 2014   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Ahhhh....my apologies, that's my mistake.

Uninstall the Radeon drivers as normal, then run a Windows Update to install the latest Microsoft signed Radeon driver.
My System SpecsSystem Spec
08 Jun 2014   #5
Rarabka233

Windows 7 Professional x64
 
 

Alright I will try that.
My System SpecsSystem Spec
08 Jun 2014   #6
Rarabka233

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Golden View Post
Ahhhh....my apologies, that's my mistake.

Uninstall the Radeon drivers as normal, then run a Windows Update to install the latest Microsoft signed Radeon driver.
Windows update isn't getting me any Radeon drivers. Should I just get the latest non-beta drivers from the AMD website?
My System SpecsSystem Spec
09 Jun 2014   #7
Rarabka233

Windows 7 Professional x64
 
 

I am using the 14.4 drivers now, no crashes yet.
My System SpecsSystem Spec
09 Jun 2014   #8
Rarabka233

Windows 7 Professional x64
 
 

Got another BSOD a few minutes ago. This happened while I was watching a video in 1080p.Attachment 321098

Windows just told me to update my audio drivers, so I did.
My System SpecsSystem Spec
10 Jun 2014   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
BugCheck A0000001, {5, 0, 0, 0}

Probably caused by : atikmdag.sys ( atikmdag+28ece )

Followup: MachineOwner
---------
A BugCheck A0000001 is inherent in AMD display. Let us see the situation with a known stable version installed.

Uninstall your installed latest version of the display driver.
Then clean up any possible leftover.
Then install version 13.9 WHQL only.
Does it BSOD even with this driver installed? Let us know.
My System SpecsSystem Spec
10 Jun 2014   #10
Rarabka233

Windows 7 Professional x64
 
 

I haven't gotten another bsod in 24 hours. If I do I will roll back to 13.9.
My System SpecsSystem Spec
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 BSOD while browsing the internet. System_Service_Exception




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