Random BSOD 0x0000003b


  1. tjums
    Posts : 4
    Windows 7 professional x64
       New #1

    Random BSOD 0x0000003b


    Hi

    Lately I have begun getting a lot of BSOD on my windows 7 professional 64bit system. They seem to come at random intervals, however they do seem to come more often when playing Dota 2. 2 BSOD last night and 1 this morning.

    I poked around the forums a bit and found the DM log collector tool. I ran it and have attached the zip file to my post. If any more information is needed, please dont hesitate to ask for it.

    Regards

    Tjums
      My Computer
    Quote Quote

  3. Boozad
    Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       New #2

    Welcome to 7 Forums.

    As you can see here there are multiple instances of your nVidia driver casuing problems. Also, Avast is causing problems too.

    Code:
    fffff880`0764aa80  fffff880`103693daUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0xc83da
fffff880`0764aa88  fffffa80`00001f80
fffff880`0764aa90  00000000`00000000
fffff880`0764aa98  00000000`00000000
fffff880`0764aaa0  00000000`00000000
fffff880`0764aaa8  00000000`00000000
fffff880`0764aab0  00000000`02000000
fffff880`0764aab8  00000000`00100110
fffff880`0764aac0  00000000`00000000
fffff880`0764aac8  00000000`00000000
fffff880`0764aad0  00000000`00000000
fffff880`0764aad8  00000000`00000000
fffff880`0764aae0  fffff880`10369354 nvlddmkm+0xc8354
fffff880`0764aae8  fffff880`103693da nvlddmkm+0xc83da
fffff880`0764aaf0  fffffa80`06ed4000
fffff880`0764aaf8  00000000`00000000
fffff880`0764ab00  fffff880`0764b240
fffff880`0764ab08  fffff880`103a52a8 nvlddmkm+0x1042a8
fffff880`0764ab10  00000000`00000000
fffff880`0764ab18  fffff8a0`1212f460
fffff880`0764ab20  fffff880`0764ac58
fffff880`0764ab28  00000000`000016b4
fffff880`0764ab30  fffff880`0764ad20
fffff880`0764ab38  fffff880`04393515Unable to load image \SystemRoot\system32\drivers\aswSP.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSP.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSP.sys
 aswSP+0xb515
fffff880`0764ab40  00000000`00000000
fffff880`0764ab48  fffffa80`0548ccd0
fffff880`0764ab50  fffff8a0`1212f450
fffff880`0764ab58  fffff800`02dfd2dd nt!ExFreePoolWithTag+0x22d
fffff880`0764ab60  fffffa80`0548ccc0
fffff880`0764ab68  fffff880`042b01a8*** WARNING: Unable to verify timestamp for aswSnx.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys
 aswSnx+0x291a8
    1: Go to the nVidia drivers page to download the latest nVidia drivers. Follow NVIDIA Drivers - Avoid Problems to perform the cleanest install possible.

    2: Uninstall Avast then Install MS Security Essentials (which is known to cause no issues) and MalwareBytes.

       Note
    Make sure you uncheck the 'Enable Free Trial' box when installing MalwareBytes.




    3: Download and run RAM - Test with Memtest86+ and follow the instructions to the letter. Make sure MemTest86+ runs for at least 8 passes.

    Post back with your results.
      My Computer
    Quote Quote

  4. tjums
    Posts : 4
    Windows 7 professional x64
    Thread Starter
       New #3

    Thank you very much for the quick reply. Have sorted the Nvidia driver and uninstalled Avast. Will run memtest when I have the time in the near future. Will post back with results.
      My Computer
    Quote Quote

  6. Boozad
    Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       New #4

    Good to hear.
      My Computer
    Quote Quote

  7. tjums
    Posts : 4
    Windows 7 professional x64
    Thread Starter
       New #5

    Sooo, here the status.

    As writen earlier, the Nvidia drivers haven been sorted and Avast uninstalled. I have also installed MS Security Essentials and MalwareBytes (and scanned the pc).

    I then ran MemTest for 8 passes without errors but I just received another BSOD with the same error code.

    I dont know if this has any relevance but I installed some windows updates which caused my Chrome browser to be unable to save files, instead it would just crash/shutdown. I reverted back with the help if system restore and its now working again.

    I have attached another zip file for your viewing pleasure.

    regards
    Tjums
      My Computer
    Quote Quote

  8. Boozad
    Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       New #6

    OK, your nVidia drivers are still causing problems.

    Code:
    fffff880`06ee7778  fffff880`1045b742Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x1f5742
fffff880`06ee7780  fffffa80`00000000
    Which drivers did you install? At this point I'd start working backwards until you find a stable driver.
      My Computer
    Quote Quote

  10. tjums
    Posts : 4
    Windows 7 professional x64
    Thread Starter
       New #7

    This is the driver I installed: 337.88-desktop-win8-win7-winvista-64bit-international-whql

    Guess I just need to try them out to see if I can find one that is stable.

    Thank you for your help mate. Its greatly appreciated
      My Computer
    Quote Quote

  11. Boozad
    Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       New #8

    No problem. Follow essenbe's tutorial every time you install a new driver, and if it still keeps happening make sure to post back.
      My Computer
    Quote Quote

 

  Related Discussions
Random BSOD, error 0x0000003b
in BSOD Help and Support

Hello, From time to time I receive BSODs at random, and it can occur pretty much at any time. Analyzing it with WhoCrashed led to a networks driver so I updated my wireless network card drivers. However I still get BSODs afterwards that led to the same networks driver. I've provided the...
Random BSOD, error 0x0000003b
in BSOD Help and Support

Hoping someone can help diagnose a really frustrating random BSOD. I've run both the built in HP memory test and MemTest86+ ver 5.01 to check for bad ram and both tests did not detect any problems. The hard disk seems to be working ok. I haven't added any new hardware recently. There doesn't...
Random BSOD's 0x0000003B
in BSOD Help and Support

I have no idea why its happening. Basically happens at random :/ Have updated what i could trough MSI Live Update, but the issue persists. Files included.
BSOD random 0x0000000a, 0x0000003b
in BSOD Help and Support

Hi, I recently upgraded my pc and I have some probleme with the new one. I got the first BSOD on 18th of december: 0x0000000a After this, I updated the VGA driver (from AMD's page) and I did not have a problem for 3 days. Today I got this: 0x0000003b I have the latest drivers and updates...
Random BSOD 0x0000003B
in BSOD Help and Support

Hi guys, I'm getting a random BSOD here, my specifications are as follows! -Windows 7 x64 -Installed and built by me about 1 year ago, haven't reinstalled the OS I have run the BSOD Dump and System File Collection App and System Health Report and attached below I have run a system...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 19:56.
Find Us