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Windows 7: BSOD randomly after installing latest Nvidia Driver.

11 Jun 2014   #1
DillyMac

Windows 7 Home Premium 64bit
 
 
BSOD randomly after installing latest Nvidia Driver.

Little background, bought an GS60-003 Ghost from MSI a few weeks ago and it game with windows 8 OEM. I really don't like windows 8 so I figured I would give Ubuntu a try and I found a didn't like that either. Ultimately I decided to purchase Windows 7 Home Premium x64 and have that installed as my current OS. I went through and got the updated versions of my drivers from MSI's website (to my knowledge). However whenever I install any type of nvidia driver I get random BSOD. If I remove the nvidia driver and software from my computer then I am good however this is kind of an unaccaptable compromise seeing as how I bought this computer to play games. I used BlueScreenView and it said I had a stop error 0x00000009f due to ntoskrnl.exe however I don't really know what this means and can't seem to find a post with someone having a similar situation as me and I'm really hoping you guys can help before I try and take it someplace to have it serviced. Attached is the debug file created by DM Log Collector.


My System SpecsSystem Spec
.
13 Jun 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi DillyMac.

You laptop GS60-003 Ghost does not seem to have an onboard GPU, and a dedication one, GeForce GTX 860M only.

The BSOD that you are having means your GPU fails to respond within a specific time during power transition period (hibernate or sleep).

As your computer is new, and you are having the issue with multiple versions of the display driver, better you RMA the laptop.
__________________________
Code:
BugCheck 9F, {3, fffffa800ced6a10, fffff80002c073d8, fffffa8012dbd1e0}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : pci.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800ced6a10, Physical Device Object of the stack
Arg3: fffff80002c073d8, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: fffffa8012dbd1e0, The blocked IRP

Debugging Details:
------------------
My System SpecsSystem Spec
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 BSOD randomly after installing latest Nvidia Driver.




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