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Windows 7: BSOD while using skype, normal browsing and running uTorrent

12 Jun 2014   #1
probuddha

Win 7 Professional 64 bit
 
 
BSOD while using skype, normal browsing and running uTorrent

Hi

Was doing general web browsing, chatting over Skype with video turned on at the caller's end and running uTorrent when suddenly my PC crashed and got a BSOD

Before I could notice the error code, my PC restarted

Attached are the debug files

Please advise on what caused the BSOD and how to resolve it

Many thanks!


My System SpecsSystem Spec
.
12 Jun 2014   #2
derekimo

Microsoft Community Contributor Award Recipient

 
 

Looks like Avast is getting the blame here,

Code:
Unable to load image \SystemRoot\system32\drivers\aswSnx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys
Probably caused by : aswSnx.sys ( aswSnx+e6b9 )

Followup: MachineOwner
Driver Reference Table - aswSnx.SYS

Code:
Unable to load image \SystemRoot\system32\drivers\aswMonFlt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswMonFlt.sys
*** ERROR: Module load completed but symbols could not be loaded for aswMonFlt.sys
 aswMonFlt+0x1cac6
Driver Reference Table - aswMonFlt.sys

For the time being, uninstall your Anti-Virus,

AV Uninstallers

And Install Microsoft Security Essentials which we know doesn't cause BSOD's.
My System SpecsSystem Spec
12 Jun 2014   #3
probuddha

Win 7 Professional 64 bit
 
 

Yeah just installed Avast Internet Security trial version about an hour back. Was running Norton before

Any good Avast alternative you could suggest?

Thanks for your help
My System SpecsSystem Spec
.

12 Jun 2014   #4
derekimo

Microsoft Community Contributor Award Recipient

 
 

You're welcome.

I use MSE myself, that question will get many different suggestions, that just happens to be mine.

We also suggest MSE when other AV's are causing crashes because it is the only one that hasn't caused them.
My System SpecsSystem Spec
12 Jun 2014   #5
probuddha

Win 7 Professional 64 bit
 
 

Thanks a lot!
My System SpecsSystem Spec
12 Jun 2014   #6
derekimo

Microsoft Community Contributor Award Recipient

 
 

You're welcome.
My System SpecsSystem Spec
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 BSOD while using skype, normal browsing and running uTorrent




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