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Windows 7: BSOD or other crash Overnight

12 Jun 2014   #1
blratbri

Windows 7 Professional SP1 64bit
 
 
BSOD or other crash Overnight

This has happened a few times now, once while I was out to lunch.

I haven't ever seen the BSOD, so I'm not completely certain that's what occurred, but I have a feeling someone here might be able to help anyway.

This computer has changed hands a few times. A while after I started using it, I swapped hard drives with my old computer, so the hard drive is from an HP while most of the remaining hardware is from Dell. I say this because I'm sure the drivers are a total mess, but unfortunately, I don't know where to start cleaning those out, so any guidance in that regard would be greatly appreciated as well.

I have attached the SF Diagnostic Tool .zip file. Thanks so much for your help.


My System SpecsSystem Spec
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12 Jun 2014   #2
Thedoctor44

 

This doesn't need to go into much detail...

Code:
BugCheck 1000007E, {ffffffffc0000005, fffff880011145b3, fffff88003f397f8, fffff88003f39050}

Probably caused by : iaStor.sys ( iaStor+2d5b3 )
An access violation has occurred, this involves the CPU not physically being able to address the part of memory being referenced.

More specifically the Intel Rapid Storage Technology software caused the access violation.

This software causes a lot of issues that can only be permanently resolved through un-installation

Uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "Disc Drives" by clicking on the triangle in front of it.
  5. Select one item under it, right click, uninstall.
  6. Continue the process for all items under "Disc Drives"
  7. Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.
My System SpecsSystem Spec
12 Jun 2014   #3
blratbri

Windows 7 Professional SP1 64bit
 
 

If I don't have Intel Rapid Storage Technology in Programs and Features should I install it and uninstall it again, or just skip to uninstalling the driver?
My System SpecsSystem Spec
.

12 Jun 2014   #4
Thedoctor44

 

Just skip to uninstalling it via device manager.
My System SpecsSystem Spec
13 Jun 2014   #5
blratbri

Windows 7 Professional SP1 64bit
 
 

Unfortunately it seems like it happened again. From what I can tell the crash dump says the same thing.

Could this be a hardware problem, I've been noticing my computer making clicking noises more often than it used to. I assume that it's the hard drive.

I have attached the new SF tool folder from this morning.
My System SpecsSystem Spec
13 Jun 2014   #6
blratbri

Windows 7 Professional SP1 64bit
 
 

I looked into that error a bit and found this this discussion which seemed like it had to do with the hard disk being put to sleep. Like I mentioned before, I've never actually seen the BSOD, so this seems plausible.
My System SpecsSystem Spec
13 Jun 2014   #7
Thedoctor44

 

If it's making a clicking noise then it sounds like a failing HDD.

Run SeaTools to see if your HDD or SSD is failing

Post back the results.
My System SpecsSystem Spec
16 Jun 2014   #8
blratbri

Windows 7 Professional SP1 64bit
 
 

SeaTools says it passed. :/
My System SpecsSystem Spec
16 Jun 2014   #9
Thedoctor44

 

Do you have any other dump files?

If so upload them please.
My System SpecsSystem Spec
16 Jun 2014   #10
blratbri

Windows 7 Professional SP1 64bit
 
 

A couple days ago I was running VMWare Player with Unity on (I don't know if that matters) and The windows from the VM started freaking out (resizing, flickering, ect.) so I closed them and windows explorer crashed, had to do a hard reset, that's when I got a blue screen that never showed up as a dump, I wasn't able to see what the cause was.

The new one that's in here was from today, I was restarting my computer to boot to the SeaTools image, and it just said 'Shutting Down' for about 5 minutes before I hit the power button. It hung for a few seconds and BSOD'd.
My System SpecsSystem Spec
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