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# Windows 7: Random BSOD: DRIVER_POWER_STATE_FAILURE with 0x0000009f, slow PC

 13 Jun 2014 #1 schneidermato Win 7 64bit 4 posts Random BSOD: DRIVER_POWER_STATE_FAILURE with 0x0000009f, slow PC Hello, friend of mine has problem on one computer, it is Lenovo E540 with i7 CPU and is incredible slow - after Win logon he has to wait like 2 or 3 minutes to be able to work normally, PC is freezing sometimes, it is slow and displaying some errors occasionally. Sometimes he also gets BSOD, usually (always) it is DRIVER_POWER_STATE_FAILURE with 0x0000009f, I am attaching dump files and info about those BSOD. Pls, what can be wrong? I don´t know how to analyze those dumps. Can it also affect speed of whole PC? Attached all dump files from his PC, there is also txt with info from NirSoft's Blue Screen View. Sorry, I first gathered dumps then saw info about SF Diagnostic Tool, but I believe it is grabbing dump files that I attached. Thank you very much for help Martin My System Specs
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 13 Jun 2014 #2 Arc Microsoft Windows 10 Pro Insider Preview 64-bit 36,099 posts Hi schneidermato. The BSOD is caused by ASIX AX88179/178A USB 3.0/2.0 to Gigabit Ethernet Adapter by ASIX Electronics Corp. (I guess yours is USB3?) Code:  Args: 00000000 00000000 00000000 00000000 >[ 16, 2] 0 e1 fffffa800a72d050 00000000 fffff800034d8210-fffffa8007447430 Success Error Cancel pending Unable to load image \SystemRoot\system32\DRIVERS\ax88179_178a.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for ax88179_178a.sys *** ERROR: Module load completed but symbols could not be loaded for ax88179_178a.sys \Driver\AX88179 nt!PopSystemIrpCompletion Args: 00014400 00000000 00000004 00000002 [ 0, 0] 0 0 00000000 00000000 00000000-fffffa8007447430 Args: 00000000 00000000 00000000 00000000 Which seems to be old. Code:  Image name: ax88179_178a.sys Timestamp: Tue Dec 11 12:44:36 2012 (50C6DD5C) Try to update it from Drivers - ASIX Electronics Corporation Let us know the result. If the BSODs continue, post it following the Blue Screen of Death (BSOD) Posting Instructions. My System Specs
 14 Jun 2014 #3 schneidermato Win 7 64bit 4 posts Hello, Arc. Thank you for info. I´ll try that on Monday and let you know. Thank you very much for now My System Specs
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 16 Jun 2014 #4 schneidermato Win 7 64bit 4 posts Hello, I´ve tried to update drivers and then reset PC and BSOD appeared again. Here are logs from SF Diag tool and DM Log collector. Thank you for help in advance My System Specs
 16 Jun 2014 #5 Arc Microsoft Windows 10 Pro Insider Preview 64-bit 36,099 posts Code: fffff88003583330 fffffa801813b520Unable to load image C:\Program Files\ESET\ESET Smart Security\em008_64.dat, Win32 error 0n2 *** WARNING: Unable to verify timestamp for em008_64.dat *** ERROR: Module load completed but symbols could not be loaded for em008_64.dat em008_64+0xa0520 Code: fffff88003583588 fffff8800588f5f0Unable to load image \SystemRoot\system32\DRIVERS\epfw.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for epfw.sys *** ERROR: Module load completed but symbols could not be loaded for epfw.sys epfw+0x205f0 Code: fffff880035840b8 fffff88001890a2eUnable to load image \SystemRoot\system32\DRIVERS\epfwwfp.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for epfwwfp.sys *** ERROR: Module load completed but symbols could not be loaded for epfwwfp.sys epfwwfp+0x4a2e Seeing such a mess, I would suggest you to uninstall ESET Smart Security, at least as a test. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner. Code: fffff88003585530 fffff88006acaad1Unable to load image \SystemRoot\system32\DRIVERS\iusb3xhc.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for iusb3xhc.sys *** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys iusb3xhc+0x4bad1 Code: fffff88003586738 fffff88008b68c21Unable to load image \SystemRoot\system32\DRIVERS\iusb3hub.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for iusb3hub.sys *** ERROR: Module load completed but symbols could not be loaded for iusb3hub.sys iusb3hub+0x3ac21 Download and install Intel USB3 Drivers. https://downloadcenter.intel.com/default.aspx Also download and install Intel® PROSet/Wireless Software and Drivers for Windows 7. Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs. Click on the Start button Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window. Select the “Startup” tab. Deselect all items other than the antivirus and the touchpad driver SynTPEnh. Apply > OK Accept then restart. Let us know the result. Also let us know ... do you use the Onelink Dock USB gigalan? My System Specs
 16 Jun 2014 #6 schneidermato Win 7 64bit 4 posts Hello, Arc, thank you. I will try all that. I have also ESET on my computer and (I hope) there are no problems. Yes, he is using that Onelink Dock USB I´ve also checked msconfig before and except some Lenovo apps it looked guite empty. But will take a look at that once again. Martin My System Specs
 16 Jun 2014 #7 Arc Microsoft Windows 10 Pro Insider Preview 64-bit 36,099 posts ESET is excellent. I used it over years (4 years exactly). But it causes issues in some systems like any other AV. An unfortunate situation. As Onelink Dock USB is in use, update the driver to it, too. My System Specs