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Windows 7: Machine reboots while under load, dump files included

13 Jun 2014   #1
ahmaduhhs

Windows 7 64bit
 
 
Machine reboots while under load, dump files included

Please see attached dumb files (zip), I have ran disk check and repair, checked Lenovo for driver updates and ran all, machine is an engineering laptop i7 - 8GB RAM. Swapped RAM and if the hard drive is placed in a similar machine it will eventually do the same thing. Also ran Lenovo hardware test and it came back clean.


My System SpecsSystem Spec
.
13 Jun 2014   #2
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Hi ahamaduhhs,

We need more information to analyze your logs. Follow Blue Screen of Death (BSOD) Posting Instructions, let the tool run until it has completely finished and then upload the new logs.
My System SpecsSystem Spec
13 Jun 2014   #3
ahmaduhhs

Windows 7 64bit
 
 

Should I use DM Log Collector or the SF Diagnostic Tool
Quote   Quote: Originally Posted by Boozad View Post
Hi ahamaduhhs,

We need more information to analyze your logs. Follow Blue Screen of Death (BSOD) Posting Instructions, let the tool run until it has completely finished and then upload the new logs.
My System SpecsSystem Spec
.

13 Jun 2014   #4
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

The DM Log Collector.
My System SpecsSystem Spec
13 Jun 2014   #5
ahmaduhhs

Windows 7 64bit
 
 

Please see attached zip
My System SpecsSystem Spec
13 Jun 2014   #6
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

OK, the first thing shows up is your D-Link network adapter driver is very old and needs updating.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {a, 2, 0, fffff800032e8eb7}

*** WARNING: Unable to verify timestamp for DUBE100B.sys
*** ERROR: Module load completed but symbols could not be loaded for DUBE100B.sys
Probably caused by : DUBE100B.sys ( DUBE100B+23e4 )

Followup: MachineOwner
Code:
6: kd> lmvm DUBE100B
start             end                 module name
fffff880`0a5e5000 fffff880`0a5f8000   DUBE100B T (no symbols)           
    Loaded symbol image file: DUBE100B.sys
    Image path: \SystemRoot\system32\DRIVERS\DUBE100B.sys
    Image name: DUBE100B.sys
    Timestamp:        Wed Apr 04 09:27:34 2007 (46136176)
    CheckSum:         00012F9B
    ImageSize:        00013000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update the driver from here.

Your Intel Gigabit driver is also causing problems.

Code:
6: kd> lmvm e1c62x64
start             end                 module name
fffff880`074e6000 fffff880`07562000   e1c62x64 T (no symbols)           
    Loaded symbol image file: e1c62x64.sys
    Image path: \SystemRoot\system32\DRIVERS\e1c62x64.sys
    Image name: e1c62x64.sys
    Timestamp:        Thu Feb 13 20:29:30 2014 (52FD2B2A)
    CheckSum:         0008841E
    ImageSize:        0007C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Check for updated drivers here.

Lastly VirtualBox is causing problems. Check for updates here.

Code:
fffff880`0594b000 fffff880`05973000   VBoxNetFlt T (no symbols)           
    Loaded symbol image file: VBoxNetFlt.sys
    Image path: \SystemRoot\system32\DRIVERS\VBoxNetFlt.sys
    Image name: VBoxNetFlt.sys
    Timestamp:        Fri Sep 06 13:25:36 2013 (5229C9C0)
    CheckSum:         00032056
    ImageSize:        00028000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
13 Jun 2014   #7
ahmaduhhs

Windows 7 64bit
 
 

Wow thank you for your prompt response!
How were you able to quickly tell which drivers are causing the issues?
Quote   Quote: Originally Posted by Boozad View Post
OK, the first thing shows up is your D-Link network adapter driver is very old and needs updating.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {a, 2, 0, fffff800032e8eb7}

*** WARNING: Unable to verify timestamp for DUBE100B.sys
*** ERROR: Module load completed but symbols could not be loaded for DUBE100B.sys
Probably caused by : DUBE100B.sys ( DUBE100B+23e4 )

Followup: MachineOwner
Code:
6: kd> lmvm DUBE100B
start             end                 module name
fffff880`0a5e5000 fffff880`0a5f8000   DUBE100B T (no symbols)           
    Loaded symbol image file: DUBE100B.sys
    Image path: \SystemRoot\system32\DRIVERS\DUBE100B.sys
    Image name: DUBE100B.sys
    Timestamp:        Wed Apr 04 09:27:34 2007 (46136176)
    CheckSum:         00012F9B
    ImageSize:        00013000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update the driver from here.

Your Intel Gigabit driver is also causing problems.

Code:
6: kd> lmvm e1c62x64
start             end                 module name
fffff880`074e6000 fffff880`07562000   e1c62x64 T (no symbols)           
    Loaded symbol image file: e1c62x64.sys
    Image path: \SystemRoot\system32\DRIVERS\e1c62x64.sys
    Image name: e1c62x64.sys
    Timestamp:        Thu Feb 13 20:29:30 2014 (52FD2B2A)
    CheckSum:         0008841E
    ImageSize:        0007C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Check for updated drivers here.

Lastly VirtualBox is causing problems. Check for updates here.

Code:
fffff880`0594b000 fffff880`05973000   VBoxNetFlt T (no symbols)           
    Loaded symbol image file: VBoxNetFlt.sys
    Image path: \SystemRoot\system32\DRIVERS\VBoxNetFlt.sys
    Image name: VBoxNetFlt.sys
    Timestamp:        Fri Sep 06 13:25:36 2013 (5229C9C0)
    CheckSum:         00032056
    ImageSize:        00028000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
13 Jun 2014   #8
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Quote   Quote: Originally Posted by ahmaduhhs View Post
Wow thank you for your prompt response!
You're welcome.

Quote   Quote: Originally Posted by ahmaduhhs View Post
How were you able to quickly tell which drivers are causing the issues?
They show up in the dump files. Identifying them came with the help of a few friends and a man named John Carrona.

Be sure to let us know how you get on.
My System SpecsSystem Spec
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 Machine reboots while under load, dump files included




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